Software · head to head
Crisp vs Striven
Striven
Software
All-in-one business management for growing companies
- From
- $35/month
- Rated
- -
The short version
- Only Crisp has a free tier, so it costs nothing to try first.
- Each has a real cost: Crisp free tier includes only 2 agents and no AI credits; AI capability requires paid tier; Striven occasional performance issues with slow load times in some modules
- They diverge on capability: Crisp covers Live chat, Striven covers Project management.
Where they differ
Only the attributes on which Crisp and Striven actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Crisp
- Live chat
- Shared inbox
- Chatbots
- Knowledge base
- Video calls
- Slack
- WordPress
- Shopify
Only in Striven
- Project management
- Accounting
- HR management
- Inventory
- QuickBooks
- Outlook
- Google Workspace
- SSL encryption
Both cover
- CRM
- Zapier
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Crisp
- Growing startups needing affordable all-in-one customer support with AI automationnot Striven
- Teams seeking omnichannel support consolidating email, chat, WhatsApp, Messenger, Instagramnot Striven
Striven
- Software consolidationnot Crisp
- Business operationsnot Crisp
- Project-based businessesnot Crisp
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Crisp
- Free tier includes only 2 agents and no AI credits; AI capability requires paid tier
- Free tier customer profile limit of 100; higher limits require upgrade
- Omnichannel support and workflow automation excluded from Free and Mini tiers
- White labelling only available in Plus tier ($295+/month)
Striven
- Occasional performance issues with slow load times in some modules
- Dated UI in places with clunky mobile app experience
- Very limited customization options compared to enterprise ERP solutions
- No Zapier or third-party app marketplace integration
Pricing, plan by plan
Crisp
FreeNo published plan breakdown. See the Crisp review.
Striven
$35/month- Standard$35/month
- Accounting
- CRM and sales
- Project management
- Enterprise$70/month
- All Standard features
- Advanced customization
- Priority support
Which should you pick?
Choose Crisp if
- You need live chat.
- You want to start without paying.
- You work on Cloud-based SaaS.
- You also want shared inbox.
Choose Striven if
- You need project management.
- You work on Web, Mobile, API.
- You also want accounting.
Questions people ask
- Is Crisp or Striven better?
- Neither clearly leads. Crisp starts at Free and Striven at $35/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Crisp or Striven?
- Crisp has a free tier; the other does not. Paid plans start at Free for Crisp and $35/month for Striven.
- Does Crisp or Striven run on more platforms?
- Crisp runs on Cloud-based SaaS. Striven runs on Web, Mobile, API.
- Can I use Crisp for free?
- Yes. Crisp has a free tier, so you can try it without paying. Striven starts at $35/month.
- What is Crisp best used for?
- Crisp is most often used for growing startups needing affordable all-in-one customer support with ai automation, teams seeking omnichannel support consolidating email, chat, whatsapp, messenger, instagram. Of those, growing startups needing affordable all-in-one customer support with ai automation and teams seeking omnichannel support consolidating email, chat, whatsapp, messenger, instagram are not what Striven is typically brought in for.
- What can Crisp do that Striven cannot?
- Crisp covers Live chat, Shared inbox, Chatbots, Knowledge base. Striven covers Project management, Accounting, HR management, Inventory. Both handle CRM, Zapier, Web support.
Answered from the vendors’ own pages
Striven: What is Striven's pricing model?
Striven uses user-based pricing: Standard plan at $35/user/month and Enterprise plan at $70/user/month. For accounts with fewer than 5 users, an additional $25 per user applies.
SourceStriven: Does Striven offer a free trial or free tier?
Yes, Striven offers a 7-day free test drive with no credit card required. However, there is no permanent free version or free tier for production use.
SourceStriven: What modules does Striven include?
Striven includes accounting, CRM and sales management, project management, task management, inventory, HR, OKRs, and workflow automation across all plans.
SourceStriven: Does Striven offer optional add-ons like customer portals?
Yes, Striven offers optional monthly portal plans: free tier for up to 100 customers/vendors/applications per month, $99/month for 500, and $499/month for unlimited access.
Source