Softwr

Government · head to head

DemandStar vs OnBase

DemandStar logo

DemandStar

Government

Bid distribution network that is free for government agencies and charges the suppliers instead

From
Free
Rated
-
Full reviewWebsite
OnBase logo

OnBase

Government

Enterprise Information Platform

From
$400/month
Rated
-
Full reviewWebsite

The short version

  • Only DemandStar has a free tier, so it costs nothing to try first.
  • Each has a real cost: DemandStar coverage is opt-in by agency, so a supplier paying for a state tier receives only participating agencies and must still monitor other portals for the rest.; OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies
  • They diverge on capability: DemandStar covers Free for agencies, OnBase covers Content Management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which DemandStar and OnBase actually diverge.

Attributes where DemandStar and OnBase differ
AttributeDemandStarOnBase
Starting priceFree$400/month
Pricing modelFree for agencies, per year by geographic coverage for supplierssubscription
Free tierYesNo
PlatformsWebWeb, Mobile
FoundedUnknown1991

Identical on both: user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DemandStar

  • Free for agencies
  • Commodity code matching
  • eBidding
  • Plan holder lists
  • Supplier registration
  • Geographic subscription tiers

Only in OnBase

  • Content Management
  • Workflow Automation
  • Case Management
  • Records Management
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic

What people use each for

The jobs each tool is most often brought in to do.

DemandStar

  • A city purchasing officer who wants wider bid distribution without running a procurement to buy softwarenot OnBase
  • A contractor who works in three adjacent counties and wants notifications only for that footprintnot OnBase
  • An agency needing sealed electronic bid submission to replace paper deliveries to the clerknot OnBase
  • A supplier testing whether public sector work is viable before committing to a national subscriptionnot OnBase

OnBase

  • Citizen Servicesnot DemandStar
  • Records Managementnot DemandStar
  • Public Safetynot DemandStar
  • Civic Engagementnot DemandStar

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DemandStar

  • Coverage is opt-in by agency, so a supplier paying for a state tier receives only participating agencies and must still monitor other portals for the rest.
  • The free supplier tier charges around 5 US dollars per bid document download, which turns an apparently free plan into a metered one as soon as you actually pursue opportunities.
  • State pricing ranges from roughly 100 to 1,499 US dollars with the variation driven by agency density, so suppliers cannot predict cost from geography alone.
  • Because agencies pay nothing, they have little leverage over the roadmap and features are driven by what makes supplier subscriptions sell.
  • The brand is being folded into Euna OpenBid following the Euna Solutions consolidation, so suppliers and agencies should expect the name and portal to change.

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

Pricing, plan by plan

DemandStar

Free
  • Government agencyFree
    • Post unlimited solicitations
    • Access the supplier network
    • eBidding and plan holder lists
  • Supplier freeFree
    • Bid notifications for one agency of your choice
    • Bid document downloads charged around 5 USD each
    • Supplier profile and registration
  • Supplier county$60/year
    • All participating agencies within one county
    • Unlimited bid document access for that county
    • Approximate rate, varies by county
  • Supplier state$100/year
    • All participating agencies within one state
    • Priced from around 100 to 1,499 USD depending on agency density

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

Which should you pick?

Choose DemandStar if

  • You need free for agencies.
  • You want to start without paying.
  • You also want commodity code matching.
DemandStar review

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.
OnBase review

Questions people ask

Is DemandStar or OnBase better?
Neither clearly leads. DemandStar starts at Free and OnBase at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DemandStar or OnBase?
DemandStar has a free tier; the other does not. Paid plans start at Free for DemandStar and $400/month for OnBase.
Does DemandStar or OnBase run on more platforms?
DemandStar runs on Web. OnBase runs on Web, Mobile.
Can I use DemandStar for free?
Yes. DemandStar has a free tier, so you can try it without paying. OnBase starts at $400/month.
What is DemandStar best used for?
DemandStar is most often used for a city purchasing officer who wants wider bid distribution without running a procurement to buy software, a contractor who works in three adjacent counties and wants notifications only for that footprint, an agency needing sealed electronic bid submission to replace paper deliveries to the clerk, a supplier testing whether public sector work is viable before committing to a national subscription. Of those, a city purchasing officer who wants wider bid distribution without running a procurement to buy software and a contractor who works in three adjacent counties and wants notifications only for that footprint are not what OnBase is typically brought in for.
What can DemandStar do that OnBase cannot?
DemandStar covers Free for agencies, Commodity code matching, eBidding, Plan holder lists. OnBase covers Content Management, Workflow Automation, Case Management, Records Management.

Answered from the vendors’ own pages

DemandStar: Is DemandStar free for governments?

Yes, entirely. Agencies post solicitations and access the supplier network at no cost; suppliers fund the platform.

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
DemandStar: What do suppliers pay?

Free for one agency with roughly 5 USD per document download, about 60 USD a year per county, 100 to 1,499 per state, and 2,699 for national coverage.

OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
DemandStar: Who owns DemandStar?

Euna Solutions, the public sector portfolio formerly known as GTY Technology, which also absorbed Bonfire and Ion Wave.

OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
DemandStar: Does it cover every agency?

No. Only agencies that have opted in, which is the main limitation for suppliers buying wide coverage.

OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
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