Softwr

Government · head to head

MyRec.com vs OnBase

MyRec.com logo

MyRec.com

Government

Recreation management for small parks departments, priced on your annual revenue with no contract

From
On request
Rated
-
Full reviewWebsite
OnBase logo

OnBase

Government

Enterprise Information Platform

From
$400/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: MyRec.com the annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.; OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies
  • They diverge on capability: MyRec.com covers Revenue-based annual fee, OnBase covers Content Management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which MyRec.com and OnBase actually diverge.

Attributes where MyRec.com and OnBase differ
AttributeMyRec.comOnBase
Starting priceOn request$400/month
Pricing modelPer year by department annual revenuesubscription
PlatformsWebWeb, Mobile
FoundedUnknown1991

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MyRec.com

  • Revenue-based annual fee
  • Programme registration
  • Facility reservations
  • Point of sale
  • League scheduling
  • Everything included

Only in OnBase

  • Content Management
  • Workflow Automation
  • Case Management
  • Records Management
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic

What people use each for

The jobs each tool is most often brought in to do.

MyRec.com

  • A town recreation department of one or two staff moving off paper registration forms and a shared spreadsheetnot OnBase
  • A department that wants to choose its own payment processor rather than accept the software vendor ratenot OnBase
  • Replacing a system that charges per module, where every new programme type triggered an upsellnot OnBase
  • A department needing field permits and league scheduling without buying a facilities management suitenot OnBase

OnBase

  • Citizen Servicesnot MyRec.com
  • Records Managementnot MyRec.com
  • Public Safetynot MyRec.com
  • Civic Engagementnot MyRec.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MyRec.com

  • The annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
  • It is built for small and mid-sized departments and lacks the permitting, aquatics and multi-facility depth a large city requires.
  • Credit card processing is explicitly excluded from the fee, so the total cost depends on a merchant agreement the department must source and negotiate itself.
  • Integration surface is thin, with no meaningful connection to municipal ERP or finance systems, meaning revenue reconciliation is a manual export.
  • The vendor is small, so there is limited third-party consulting capacity and a narrow bench for support during peak registration periods.

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

Pricing, plan by plan

MyRec.com

On request
  • MyRec.com$undefined/year
    • Single annual fee calculated from department annual revenue
    • Third parties report entry around 2,850 to 3,445 USD per year
    • Site build, onboarding and training included

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

Which should you pick?

Choose MyRec.com if

  • You need revenue-based annual fee.
  • You also want programme registration.
MyRec.com review

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.
OnBase review

Questions people ask

Is MyRec.com or OnBase better?
Neither clearly leads. MyRec.com starts at On request and OnBase at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MyRec.com or OnBase?
MyRec.com starts at On request and OnBase at $400/month.
Does MyRec.com or OnBase run on more platforms?
MyRec.com runs on Web. OnBase runs on Web, Mobile.
What is MyRec.com best used for?
MyRec.com is most often used for a town recreation department of one or two staff moving off paper registration forms and a shared spreadsheet, a department that wants to choose its own payment processor rather than accept the software vendor rate, replacing a system that charges per module, where every new programme type triggered an upsell, a department needing field permits and league scheduling without buying a facilities management suite. Of those, a town recreation department of one or two staff moving off paper registration forms and a shared spreadsheet and a department that wants to choose its own payment processor rather than accept the software vendor rate are not what OnBase is typically brought in for.
What can MyRec.com do that OnBase cannot?
MyRec.com covers Revenue-based annual fee, Programme registration, Facility reservations, Point of sale. OnBase covers Content Management, Workflow Automation, Case Management, Records Management.

Answered from the vendors’ own pages

MyRec.com: How is MyRec priced?

A single annual fee calculated from your department annual revenue, using a calculator on the MyRec site. Third parties report entry around 2,850 to 3,445 USD a year.

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
MyRec.com: Is there a setup fee?

No. Site build, onboarding and training are included in the annual fee.

OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
MyRec.com: Are card fees included?

No. Credit card processing is separate and you arrange your own merchant account.

OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
MyRec.com: Is there a contract?

No long-term contract is required, which is unusual in municipal software.

OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
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