Softwr

Government · head to head

GovPilot vs Vigilant Solutions

GovPilot logo

GovPilot

Government

Digital forms and workflow modules for small municipalities priced out of enterprise govtech

From
On request
Rated
-
Full reviewWebsite
Vigilant Solutions logo

Vigilant Solutions

Government

License Plate Recognition Analytics

From
$1000/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: GovPilot modules are prebuilt and configured rather than developed, so a municipality with an unusual ordinance or fee structure must adapt its process to the software rather than the reverse.; Vigilant Solutions vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing
  • They diverge on capability: GovPilot covers Prebuilt process modules, Vigilant Solutions covers License Plate Recognition.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which GovPilot and Vigilant Solutions actually diverge.

Attributes where GovPilot and Vigilant Solutions differ
AttributeGovPilotVigilant Solutions
Starting priceOn request$1000/month
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Desktop, Mobile
FoundedUnknown1928

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GovPilot

  • Prebuilt process modules
  • GIS property map
  • Digital form intake
  • Report a concern app
  • Public records request handling
  • Workflow routing

Only in Vigilant Solutions

  • License Plate Recognition
  • Vehicle Database
  • Real-time Alerts
  • Analytics
  • Mobile LPR
  • CAD Systems
  • RMS
  • Federal Databases

What people use each for

The jobs each tool is most often brought in to do.

GovPilot

  • A small town replacing paper permit applications without funding a large implementationnot Vigilant Solutions
  • A clerk's office that needs a defensible record of public records requests and response timesnot Vigilant Solutions
  • A municipality wanting residents to report issues from a phone with location attachednot Vigilant Solutions
  • A borough adding modules gradually as budget allows rather than buying a full system at oncenot Vigilant Solutions

Vigilant Solutions

  • Citizen Servicesnot GovPilot
  • Records Managementnot GovPilot
  • Public Safetynot GovPilot
  • Civic Engagementnot GovPilot

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GovPilot

  • Modules are prebuilt and configured rather than developed, so a municipality with an unusual ordinance or fee structure must adapt its process to the software rather than the reverse.
  • The install base is concentrated in New Jersey and the north east, so agencies elsewhere find fewer reference sites and modules tuned to another state's terminology.
  • Module based pricing means the total climbs in steps as departments are added, and the initial quote often covers fewer processes than the town eventually needs.
  • It is not built for the complexity larger cities carry, so an agency that grows into multi department plan review will outgrow it and face a second migration.
  • Integration options are limited compared with enterprise platforms, so connecting to an existing finance or utility billing system may mean manual reconciliation.

Vigilant Solutions

  • Vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing

Pricing, plan by plan

GovPilot

On request
  • GovPilot$undefined/year
    • Quoted by module count and municipality population
    • Implementation is short because modules are configured rather than built
    • Payment processing on citizen transactions charged separately

Vigilant Solutions

$1000/month
  • LPR Analytics$1000/month
    • LPR Cameras
    • Database Access
    • Analytics

Which should you pick?

Choose GovPilot if

  • You need prebuilt process modules.
  • You work on Web, iOS, Android.
  • You also want gis property map.
GovPilot review

Choose Vigilant Solutions if

  • You need license plate recognition.
  • You work on Web, Desktop, Mobile.
  • You also want vehicle database.
Vigilant Solutions review

Questions people ask

Is GovPilot or Vigilant Solutions better?
Neither clearly leads. GovPilot starts at On request and Vigilant Solutions at $1000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GovPilot or Vigilant Solutions?
GovPilot starts at On request and Vigilant Solutions at $1000/month.
Does GovPilot or Vigilant Solutions run on more platforms?
GovPilot runs on Web, iOS, Android. Vigilant Solutions runs on Web, Desktop, Mobile.
What is GovPilot best used for?
GovPilot is most often used for a small town replacing paper permit applications without funding a large implementation, a clerk's office that needs a defensible record of public records requests and response times, a municipality wanting residents to report issues from a phone with location attached, a borough adding modules gradually as budget allows rather than buying a full system at once. Of those, a small town replacing paper permit applications without funding a large implementation and a clerk's office that needs a defensible record of public records requests and response times are not what Vigilant Solutions is typically brought in for.
What can GovPilot do that Vigilant Solutions cannot?
GovPilot covers Prebuilt process modules, GIS property map, Digital form intake, Report a concern app. Vigilant Solutions covers License Plate Recognition, Vehicle Database, Real-time Alerts, Analytics.

Answered from the vendors’ own pages

GovPilot: Who is GovPilot actually for?

Small and mid sized municipalities that are currently on paper and cannot fund an Accela or Tyler implementation.

Vigilant Solutions: How do I get pricing information for Vigilant Solutions?

Vigilant Solutions does not publish pricing on their website. Customers must contact Motorola Solutions' sales team directly to request a pricing estimate or discuss their specific requirements.

Source
GovPilot: How long does implementation take?

Short by govtech standards, because modules are prebuilt and configured rather than custom developed.

Vigilant Solutions: Is there a free demo or trial available?

Yes, Motorola Solutions (which now owns Vigilant Solutions) offers a free customized demo conducted by security experts. Users can request a demo on the product page without obligation.

Source
GovPilot: Can we find comparable pricing?

Yes. Municipal contracts are public, and in this segment neighbouring towns' council minutes give a genuinely comparable number.

Vigilant Solutions: Can I get a pricing estimate without committing?

Yes, customers can provide details about their requirements through the website to receive a no-obligation pricing estimate from Motorola Solutions. This allows evaluation of potential costs before making any commitment.

Source
GovPilot: Will we outgrow it?

A city that develops complex multi department plan review will, and should plan for that rather than discover it.

Share

Related pages

More on GovPilot

More on Vigilant Solutions

Keep looking

Other head to heads