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Government · head to head

Clariti vs Vigilant Solutions

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Rated
-
Full reviewWebsite
Vigilant Solutions logo

Vigilant Solutions

Government

License Plate Recognition Analytics

From
$1000/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Vigilant Solutions vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing
  • They diverge on capability: Clariti covers Permitting workflows, Vigilant Solutions covers License Plate Recognition.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and Vigilant Solutions actually diverge.

Attributes where Clariti and Vigilant Solutions differ
AttributeClaritiVigilant Solutions
Starting priceOn request$1000/month
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Desktop, Mobile
FoundedUnknown1928

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Vigilant Solutions

  • License Plate Recognition
  • Vehicle Database
  • Real-time Alerts
  • Analytics
  • Mobile LPR
  • CAD Systems
  • RMS
  • Federal Databases

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Vigilant Solutions
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Vigilant Solutions
  • A county needing configurable workflows across permits, licensing and code enforcementnot Vigilant Solutions
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Vigilant Solutions

Vigilant Solutions

  • Citizen Servicesnot Clariti
  • Records Managementnot Clariti
  • Public Safetynot Clariti
  • Civic Engagementnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Vigilant Solutions

  • Vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Vigilant Solutions

$1000/month
  • LPR Analytics$1000/month
    • LPR Cameras
    • Database Access
    • Analytics

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Vigilant Solutions if

  • You need license plate recognition.
  • You work on Web, Desktop, Mobile.
  • You also want vehicle database.
Vigilant Solutions review

Questions people ask

Is Clariti or Vigilant Solutions better?
Neither clearly leads. Clariti starts at On request and Vigilant Solutions at $1000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Vigilant Solutions?
Clariti starts at On request and Vigilant Solutions at $1000/month.
Does Clariti or Vigilant Solutions run on more platforms?
Clariti runs on Web, iOS, Android. Vigilant Solutions runs on Web, Desktop, Mobile.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Vigilant Solutions is typically brought in for.
What can Clariti do that Vigilant Solutions cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Vigilant Solutions covers License Plate Recognition, Vehicle Database, Real-time Alerts, Analytics.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Vigilant Solutions: How do I get pricing information for Vigilant Solutions?

Vigilant Solutions does not publish pricing on their website. Customers must contact Motorola Solutions' sales team directly to request a pricing estimate or discuss their specific requirements.

Source
Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Vigilant Solutions: Is there a free demo or trial available?

Yes, Motorola Solutions (which now owns Vigilant Solutions) offers a free customized demo conducted by security experts. Users can request a demo on the product page without obligation.

Source
Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Vigilant Solutions: Can I get a pricing estimate without committing?

Yes, customers can provide details about their requirements through the website to receive a no-obligation pricing estimate from Motorola Solutions. This allows evaluation of potential costs before making any commitment.

Source
Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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