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Restaurants · head to head

NCR Silver vs When I Work

NCR Silver logo

NCR Silver

Restaurants

Enterprise POS and commerce solutions by NCR

From
$200000/year
Rated
-
Full reviewWebsite
When I Work logo

When I Work

Restaurants

Scheduling and time tracking made simple

From
$2.5/user/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: NCR Silver no pricing published on NCR website; When I Work aPI key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • They diverge on capability: NCR Silver covers Multi-store management, When I Work covers Shift scheduling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which NCR Silver and When I Work actually diverge.

Attributes where NCR Silver and When I Work differ
AttributeNCR SilverWhen I Work
Starting price$200000/year$2.5/user/month
PlatformsWebWeb, Ios, Android
Founded18842010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NCR Silver

  • Multi-store management
  • Point of sale
  • Inventory management
  • Omnichannel capabilities
  • Customer analytics
  • Self-checkout
  • Mobile POS
  • API access

Only in When I Work

  • Shift scheduling
  • Time clock
  • Team messaging
  • Availability management
  • Shift swapping
  • Mobile apps
  • QuickBooks
  • ADP

What people use each for

The jobs each tool is most often brought in to do.

NCR Silver

  • Processing digital transactions for retail stores and restaurant chains at scalenot When I Work
  • Operating self-service ATM networks for financial institutions and retailersnot When I Work

When I Work

  • Scheduling hourly shift workers across locationsnot NCR Silver
  • Time clock and timesheet capture for payrollnot NCR Silver
  • Handling shift swaps, availability and time off requestsnot NCR Silver

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NCR Silver

  • No pricing published on NCR website

When I Work

  • API key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • Scheduling rules, role permissions and custom reporting require the Pro plan at $5 per user per month
  • There is no free plan; the trial lasts 14 days
  • Enterprise arrangements are priced by quote with no published rate

Pricing, plan by plan

NCR Silver

$200000/year
  • Enterprise$200000/year
    • Multi-store POS
    • Inventory management
    • Omnichannel
  • Premium$500000/year
    • All Enterprise features
    • Advanced personalization
    • Custom integrations

When I Work

$2.5/user/month
  • Standard$2.5/user/month
    • Scheduling
    • Messaging
  • Advanced$6/user/month
    • Time clock
    • Labor forecasting

Which should you pick?

Choose NCR Silver if

  • You need multi-store management.
  • You also want point of sale.
NCR Silver review

Choose When I Work if

  • You need shift scheduling.
  • You work on Web, Ios, Android.
  • You also want time clock.
When I Work review

Questions people ask

Is NCR Silver or When I Work better?
Neither clearly leads. NCR Silver starts at $200000/year and When I Work at $2.5/user/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NCR Silver or When I Work?
NCR Silver starts at $200000/year and When I Work at $2.5/user/month.
Does NCR Silver or When I Work run on more platforms?
NCR Silver runs on Web. When I Work runs on Web, Ios, Android.
What is NCR Silver best used for?
NCR Silver is most often used for processing digital transactions for retail stores and restaurant chains at scale, operating self-service atm networks for financial institutions and retailers. Of those, processing digital transactions for retail stores and restaurant chains at scale and operating self-service atm networks for financial institutions and retailers are not what When I Work is typically brought in for.
What can NCR Silver do that When I Work cannot?
NCR Silver covers Multi-store management, Point of sale, Inventory management, Omnichannel capabilities. When I Work covers Shift scheduling, Time clock, Team messaging, Availability management.

Answered from the vendors’ own pages

NCR Silver: Where can I find NCR Silver pricing?

NCR's main website does not display pricing for its Silver product line. The company has separated into two entities (NCR Voyix and NCR Atleos), and specific product pricing requires contacting their respective sales teams.

Source
When I Work: What is the pricing structure?

Plans start at $2.50 per user per month, billed in user tiers of five, with pricing that scales flexibly with team size.

Source
When I Work: Are there long-term contracts required?

No long-term contracts, no hidden surprises, and no enterprise-only paywalls. The platform scales as your business grows without binding agreements.

Source
When I Work: Is there a free trial available?

Try When I Work free for 14 days with full access to all core features. No credit card is required for the trial period.

Source
When I Work: Can I adjust or cancel my plan anytime?

You can upgrade, downgrade, or cancel at any time and adjust your plan at any time or use hibernation options during seasonal downtime.

Source
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Related pages

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