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Restaurants · head to head

CrunchTime vs When I Work

CrunchTime logo

CrunchTime

Restaurants

Restaurant operations platform

From
On request
Rated
-
When I Work logo

When I Work

Restaurants

Scheduling and time tracking made simple

From
$2.5/user/month
Rated
-

The short version

  • Each has a real cost: CrunchTime no pricing information is published; customers must request a demo or contact sales.; When I Work aPI key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • They diverge on capability: CrunchTime covers Inventory management, When I Work covers Shift scheduling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CrunchTime and When I Work actually diverge.

Attributes where CrunchTime and When I Work differ
AttributeCrunchTimeWhen I Work
Starting priceOn request$2.5/user/month
Founded19952010

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CrunchTime

  • Inventory management
  • Food cost control
  • Labor management
  • Forecasting
  • Compliance
  • Analytics
  • All major POS
  • HR systems

Only in When I Work

  • Shift scheduling
  • Time clock
  • Team messaging
  • Availability management
  • Shift swapping
  • Mobile apps
  • QuickBooks
  • ADP

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

CrunchTime

  • Point of Salenot When I Work
  • Order Managementnot When I Work
  • Inventory Controlnot When I Work
  • Staff Schedulingnot When I Work

When I Work

  • Scheduling hourly shift workers across locationsnot CrunchTime
  • Time clock and timesheet capture for payrollnot CrunchTime
  • Handling shift swaps, availability and time off requestsnot CrunchTime

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CrunchTime

  • No pricing information is published; customers must request a demo or contact sales.
  • Pricing appears to be based on number of restaurants and locations, but no rate structure is disclosed.

When I Work

  • API key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • Scheduling rules, role permissions and custom reporting require the Pro plan at $5 per user per month
  • There is no free plan; the trial lasts 14 days
  • Enterprise arrangements are priced by quote with no published rate

Pricing, plan by plan

CrunchTime

On request
  • EnterpriseFree
    • Custom pricing
    • Full platform

When I Work

$2.5/user/month
  • Standard$2.5/user/month
    • Scheduling
    • Messaging
  • Advanced$6/user/month
    • Time clock
    • Labor forecasting

Which should you pick?

Choose CrunchTime if

  • You need inventory management.
  • You work on Web, Ios, Android.
  • You also want food cost control.

Choose When I Work if

  • You need shift scheduling.
  • You work on Web, Ios, Android.
  • You also want time clock.

Questions people ask

Is CrunchTime or When I Work better?
Neither clearly leads. CrunchTime starts at On request and When I Work at $2.5/user/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CrunchTime or When I Work?
CrunchTime starts at On request and When I Work at $2.5/user/month.
Does CrunchTime or When I Work run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is CrunchTime best used for?
CrunchTime is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what When I Work is typically brought in for.
What can CrunchTime do that When I Work cannot?
CrunchTime covers Inventory management, Food cost control, Labor management, Forecasting. When I Work covers Shift scheduling, Time clock, Team messaging, Availability management. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

CrunchTime: How much does Crunchtime cost?

Crunchtime does not publish pricing on its website. The company uses custom enterprise pricing determined through sales consultation. Customers can request a personalized demo via the website or contact sales at (617) 567-5228 or [email protected] to receive a pricing quote.

Source
When I Work: What is the pricing structure?

Plans start at $2.50 per user per month, billed in user tiers of five, with pricing that scales flexibly with team size.

Source
CrunchTime: What is Crunchtime's pricing model?

Crunchtime uses a custom enterprise pricing model. Pricing is determined based on factors like restaurant count, location volume, and specific feature requirements rather than published standardized tiers. Direct sales consultation is required to obtain pricing.

Source
When I Work: Are there long-term contracts required?

No long-term contracts, no hidden surprises, and no enterprise-only paywalls. The platform scales as your business grows without binding agreements.

Source
When I Work: Is there a free trial available?

Try When I Work free for 14 days with full access to all core features. No credit card is required for the trial period.

Source
When I Work: Can I adjust or cancel my plan anytime?

You can upgrade, downgrade, or cancel at any time and adjust your plan at any time or use hibernation options during seasonal downtime.

Source
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