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Heartland Restaurant vs NCR Silver

Heartland Restaurant logo

Heartland Restaurant

Software

Complete restaurant management ecosystem

From
$89/month
Rated
-
Full reviewWebsite
NCR Silver logo

NCR Silver

Software

Enterprise POS and commerce solutions by NCR

From
$200000/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Heartland Restaurant high processing fees and early termination penalties increase total cost of ownership; NCR Silver the Internet Archive's capture of NCR's page on 26 December 2019 confirmed NCR Silver is a distinct small business iPad/tablet cloud POS product, separate from NCR's Aloha Restaurant POS line, with no price figure published.
  • They diverge on capability: Heartland Restaurant covers POS system, NCR Silver covers Multi-store management.

Where they differ

Only the attributes on which Heartland Restaurant and NCR Silver actually diverge.

Attributes where Heartland Restaurant and NCR Silver differ
AttributeHeartland RestaurantNCR Silver
Starting price$89/month$200000/year
PlatformsWeb, iPad, AndroidWeb
Founded20011884

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Heartland Restaurant

  • POS system
  • Payment processing
  • Payroll
  • Customer engagement
  • Gift cards
  • Reporting
  • Heartland Payroll
  • QuickBooks

Only in NCR Silver

  • Multi-store management
  • Point of sale
  • Inventory management
  • Omnichannel capabilities
  • Customer analytics
  • Self-checkout
  • Mobile POS
  • API access

What people use each for

The jobs each tool is most often brought in to do.

Heartland Restaurant

  • Point of Salenot NCR Silver
  • Order Managementnot NCR Silver
  • Inventory Controlnot NCR Silver
  • Staff Schedulingnot NCR Silver

NCR Silver

No use cases recorded yet. See the NCR Silver review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Heartland Restaurant

  • High processing fees and early termination penalties increase total cost of ownership
  • Lack of customization compared to open-source POS systems
  • Data migration to Heartland has been reported as problematic by users
  • Pricing details are not transparent, making budgeting difficult for prospective customers

NCR Silver

  • The Internet Archive's capture of NCR's page on 26 December 2019 confirmed NCR Silver is a distinct small business iPad/tablet cloud POS product, separate from NCR's Aloha Restaurant POS line, with no price figure published.

Pricing, plan by plan

Heartland Restaurant

$89/month
  • Basic$89/month
    • POS
    • Payment processing
  • Professional$149/month
    • Advanced features
    • Payroll integration

NCR Silver

$200000/year
  • Enterprise$200000/year
    • Multi-store POS
    • Inventory management
    • Omnichannel
  • Premium$500000/year
    • All Enterprise features
    • Advanced personalization
    • Custom integrations

Which should you pick?

Choose Heartland Restaurant if

  • You need pos system.
  • You work on Web, iPad, Android.
  • You also want payment processing.
Heartland Restaurant review

Choose NCR Silver if

  • You need multi-store management.
  • You also want point of sale.
NCR Silver review

Questions people ask

Is Heartland Restaurant or NCR Silver better?
Neither clearly leads. Heartland Restaurant starts at $89/month and NCR Silver at $200000/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Heartland Restaurant or NCR Silver?
Heartland Restaurant starts at $89/month and NCR Silver at $200000/year.
Does Heartland Restaurant or NCR Silver run on more platforms?
Heartland Restaurant runs on Web, iPad, Android. NCR Silver runs on Web.
What is Heartland Restaurant best used for?
Heartland Restaurant is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what NCR Silver is typically brought in for.
What can Heartland Restaurant do that NCR Silver cannot?
Heartland Restaurant covers POS system, Payment processing, Payroll, Customer engagement. NCR Silver covers Multi-store management, Point of sale, Inventory management, Omnichannel capabilities.

Answered from the vendors’ own pages

Heartland Restaurant: Does Heartland Restaurant work with multiple locations?

Yes, Heartland Restaurant is designed for multi-location operations with the Complete plan targeting restaurants with more complex requirements across multiple sites.

Source
Heartland Restaurant: What payment methods does Heartland accept?

Heartland includes integrated payment processing and accepts all popular payment methods, but specific details are available on their pricing and features pages.

Source
Heartland Restaurant: What hardware options does Heartland Restaurant offer?

Heartland provides touchscreen terminals ranging from $1,295 to $1,895, handheld devices at $695, and supporting equipment like printers ($275-$375) and cash drawers.

Source
Heartland Restaurant: Can Heartland Restaurant integrate with other business systems?

Yes, Heartland offers a developer-friendly API that enables custom integrations with various third-party systems.

Source
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