Softwr

Government · head to head

MyRec.com vs Resolver

MyRec.com logo

MyRec.com

Government

Recreation management for small parks departments, priced on your annual revenue with no contract

From
On request
Free plan
No
Full reviewWebsite
Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: MyRec.com the annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.; Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • They diverge on capability: MyRec.com covers Revenue-based annual fee, Resolver covers Incident management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which MyRec.com and Resolver actually diverge.

Attributes where MyRec.com and Resolver differ
AttributeMyRec.comResolver
Pricing modelPer year by department annual revenuequote
PlatformsWebWeb, iOS, Android
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MyRec.com

  • Revenue-based annual fee
  • Programme registration
  • Facility reservations
  • Point of sale
  • League scheduling
  • Everything included

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

What people use each for

The jobs each tool is most often brought in to do.

MyRec.com

  • A town recreation department of one or two staff moving off paper registration forms and a shared spreadsheetnot Resolver
  • A department that wants to choose its own payment processor rather than accept the software vendor ratenot Resolver
  • Replacing a system that charges per module, where every new programme type triggered an upsellnot Resolver
  • A department needing field permits and league scheduling without buying a facilities management suitenot Resolver

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot MyRec.com
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot MyRec.com
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot MyRec.com
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot MyRec.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MyRec.com

  • The annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
  • It is built for small and mid-sized departments and lacks the permitting, aquatics and multi-facility depth a large city requires.
  • Credit card processing is explicitly excluded from the fee, so the total cost depends on a merchant agreement the department must source and negotiate itself.
  • Integration surface is thin, with no meaningful connection to municipal ERP or finance systems, meaning revenue reconciliation is a manual export.
  • The vendor is small, so there is limited third-party consulting capacity and a narrow bench for support during peak registration periods.

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Pricing, plan by plan

MyRec.com

On request
  • MyRec.com$undefined/year
    • Single annual fee calculated from department annual revenue
    • Third parties report entry around 2,850 to 3,445 USD per year
    • Site build, onboarding and training included

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Which should you pick?

Choose MyRec.com if

  • You need revenue-based annual fee.
  • You also want programme registration.
MyRec.com review

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.
Resolver review

Questions people ask

Is MyRec.com or Resolver better?
Neither clearly leads. MyRec.com starts at On request and Resolver at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MyRec.com or Resolver?
MyRec.com starts at On request and Resolver at On request.
Does MyRec.com or Resolver run on more platforms?
MyRec.com runs on Web. Resolver runs on Web, iOS, Android.
What is MyRec.com best used for?
MyRec.com is most often used for a town recreation department of one or two staff moving off paper registration forms and a shared spreadsheet, a department that wants to choose its own payment processor rather than accept the software vendor rate, replacing a system that charges per module, where every new programme type triggered an upsell, a department needing field permits and league scheduling without buying a facilities management suite. Of those, a town recreation department of one or two staff moving off paper registration forms and a shared spreadsheet and a department that wants to choose its own payment processor rather than accept the software vendor rate are not what Resolver is typically brought in for.
What can MyRec.com do that Resolver cannot?
MyRec.com covers Revenue-based annual fee, Programme registration, Facility reservations, Point of sale. Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit.

Answered from the vendors’ own pages

MyRec.com: How is MyRec priced?

A single annual fee calculated from your department annual revenue, using a calculator on the MyRec site. Third parties report entry around 2,850 to 3,445 USD a year.

Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

MyRec.com: Is there a setup fee?

No. Site build, onboarding and training are included in the annual fee.

Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

MyRec.com: Are card fees included?

No. Credit card processing is separate and you arrange your own merchant account.

Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

MyRec.com: Is there a contract?

No long-term contract is required, which is unusual in municipal software.

Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

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