Softwr

Cybersecurity · head to head

Resolver vs Springbrook Software

Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Free plan
No
Full reviewWebsite
Springbrook Software logo

Springbrook Software

Government

Cloud ERP built only for small and mid-sized local governments and utility districts

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.; Springbrook Software nothing is publicly priced, and public sector quotes bundle licence, implementation and conversion so tightly that comparing two vendors requires a formal procurement.
  • They diverge on capability: Resolver covers Incident management, Springbrook Software covers Cirrus cloud platform.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Resolver and Springbrook Software actually diverge.

Attributes where Resolver and Springbrook Software differ
AttributeResolverSpringbrook Software
PlatformsWeb, iOS, AndroidWeb
CategoryCybersecurityGovernment

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

Only in Springbrook Software

  • Cirrus cloud platform
  • Fund accounting
  • Utility billing
  • Payroll and human resources
  • Cashless payments
  • Permitting and land management

What people use each for

The jobs each tool is most often brought in to do.

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot Springbrook Software
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot Springbrook Software
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot Springbrook Software
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot Springbrook Software

Springbrook Software

  • A city of a few thousand residents retiring an on-premises finance server nobody on staff can maintainnot Resolver
  • A water and sewer district needing meter-based utility billing tied directly to the general ledgernot Resolver
  • A town that must produce GASB-compliant annual financial reports without a full-time systems accountantnot Resolver
  • Adding online resident payment for utility bills and licences without integrating a third-party gateway by handnot Resolver

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Springbrook Software

  • Nothing is publicly priced, and public sector quotes bundle licence, implementation and conversion so tightly that comparing two vendors requires a formal procurement.
  • It is scoped for small and mid-sized agencies, so grant accounting, capital project tracking and human resources depth fall short for larger cities.
  • Data conversion from a legacy municipal system is the largest risk and cost in the project, and historical utility billing data in particular frequently converts badly.
  • The integration list is short compared with entrenched public sector vendors, so agencies already committed to a large incumbent ecosystem will have gaps to bridge.
  • Being cloud-native means the agency cannot defer upgrades, which is an advantage for security but removes control over timing from finance teams working to a fiscal calendar.

Pricing, plan by plan

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Springbrook Software

On request
  • Springbrook Cirrus$undefined/year
    • Cloud ERP for local government
    • Priced by population, module selection and user count
    • Implementation, data conversion and training quoted separately

Which should you pick?

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.
Resolver review

Choose Springbrook Software if

  • You need cirrus cloud platform.
  • You also want fund accounting.
Springbrook Software review

Questions people ask

Is Resolver or Springbrook Software better?
Neither clearly leads. Resolver starts at On request and Springbrook Software at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Resolver or Springbrook Software?
Resolver starts at On request and Springbrook Software at On request.
Does Resolver or Springbrook Software run on more platforms?
Resolver runs on Web, iOS, Android. Springbrook Software runs on Web.
What is Resolver best used for?
Resolver is most often used for a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling, a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email, a university security operations centre running dispatch, case management and clery-style reporting from a single record, an organisation that already retains kroll for investigations and wants case intake and vendor handoff in the same platform. Of those, a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling and a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email are not what Springbrook Software is typically brought in for.
What can Resolver do that Springbrook Software cannot?
Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit. Springbrook Software covers Cirrus cloud platform, Fund accounting, Utility billing, Payroll and human resources.

Answered from the vendors’ own pages

Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

Springbrook Software: Who is Springbrook for?

Small and mid-sized cities, towns, water and sewer agencies and special districts, not counties or states.

Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

Springbrook Software: Is Cirrus really cloud-native?

Yes, it is a multi-tenant rebuild rather than a hosted version of the older client-server product, which is the main reason agencies switch to it.

Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

Springbrook Software: Is pricing published?

No. Local government ERP is quoted through procurement, bundling licence, implementation and data conversion.

Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

Springbrook Software: What is the hardest part of implementation?

Converting historical data, particularly utility billing history, from the outgoing system.

Share

Related pages

More on Resolver

More on Springbrook Software

Keep looking

Other head to heads