Government · head to head
MyRec.com vs Trulioo

MyRec.com
Government
Recreation management for small parks departments, priced on your annual revenue with no contract
- From
- On request
- Free plan
- No

Trulioo
Cybersecurity
Identity and business verification against national data sources in nearly 200 countries
- From
- On request
- Free plan
- No
The short version
- Each has a real cost: MyRec.com the annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.; Trulioo per-check rates vary widely by country and data source, so a blended average from the sales conversation misleads if your volume concentrates in expensive markets.
- They diverge on capability: MyRec.com covers Revenue-based annual fee, Trulioo covers Person match.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which MyRec.com and Trulioo actually diverge.
Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in MyRec.com
- Revenue-based annual fee
- Programme registration
- Facility reservations
- Point of sale
- League scheduling
- Everything included
Only in Trulioo
- Person match
- Business verification
- Watchlist screening
- Document and biometric
- Single API
- Workflow orchestration
What people use each for
The jobs each tool is most often brought in to do.
MyRec.com
- A town recreation department of one or two staff moving off paper registration forms and a shared spreadsheetnot Trulioo
- A department that wants to choose its own payment processor rather than accept the software vendor ratenot Trulioo
- Replacing a system that charges per module, where every new programme type triggered an upsellnot Trulioo
- A department needing field permits and league scheduling without buying a facilities management suitenot Trulioo
Trulioo
- A payments firm onboarding across dozens of countries where building a data-source integration per market is impracticalnot MyRec.com
- A marketplace verifying business sellers and needing beneficial ownership rather than just a company numbernot MyRec.com
- A fintech wanting a cheap frictionless first check and reserving document scanning for the minority that fail itnot MyRec.com
- A bank expanding into a market where document upload completion rates are poor and registry matching works betternot MyRec.com
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
MyRec.com
- The annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
- It is built for small and mid-sized departments and lacks the permitting, aquatics and multi-facility depth a large city requires.
- Credit card processing is explicitly excluded from the fee, so the total cost depends on a merchant agreement the department must source and negotiate itself.
- Integration surface is thin, with no meaningful connection to municipal ERP or finance systems, meaning revenue reconciliation is a manual export.
- The vendor is small, so there is limited third-party consulting capacity and a narrow bench for support during peak registration periods.
Trulioo
- Per-check rates vary widely by country and data source, so a blended average from the sales conversation misleads if your volume concentrates in expensive markets.
- Coverage breadth is real but depth is uneven; a country on the map may be served by one thin source with low match rates, which you only discover in a live test.
- You are charged per query including no-match results, so a market with poor source coverage burns budget producing nothing usable.
- Because it aggregates third-party data, data residency and consent handling depend on the underlying provider terms, which complicates GDPR assessments in some jurisdictions.
- Document and biometric capability is competent but not the strongest in the market, so buyers whose primary need is document fraud detection usually pair it with a specialist.
Pricing, plan by plan
MyRec.com
On request- MyRec.com$undefined/year
- Single annual fee calculated from department annual revenue
- Third parties report entry around 2,850 to 3,445 USD per year
- Site build, onboarding and training included
Trulioo
On request- Trulioo Platform$undefined/year
- Priced per check with rates varying by country and data source
- Person, business and watchlist checks charged separately
- Volume commitment negotiated annually
Which should you pick?
Choose MyRec.com if
- You need revenue-based annual fee.
- You also want programme registration.
Choose Trulioo if
- You need person match.
- You work on Web, API.
- You also want business verification.
Questions people ask
- Is MyRec.com or Trulioo better?
- Neither clearly leads. MyRec.com starts at On request and Trulioo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, MyRec.com or Trulioo?
- MyRec.com starts at On request and Trulioo at On request.
- Does MyRec.com or Trulioo run on more platforms?
- MyRec.com runs on Web. Trulioo runs on Web, API.
- What is MyRec.com best used for?
- MyRec.com is most often used for a town recreation department of one or two staff moving off paper registration forms and a shared spreadsheet, a department that wants to choose its own payment processor rather than accept the software vendor rate, replacing a system that charges per module, where every new programme type triggered an upsell, a department needing field permits and league scheduling without buying a facilities management suite. Of those, a town recreation department of one or two staff moving off paper registration forms and a shared spreadsheet and a department that wants to choose its own payment processor rather than accept the software vendor rate are not what Trulioo is typically brought in for.
- What can MyRec.com do that Trulioo cannot?
- MyRec.com covers Revenue-based annual fee, Programme registration, Facility reservations, Point of sale. Trulioo covers Person match, Business verification, Watchlist screening, Document and biometric.
Answered from the vendors’ own pages
MyRec.com: How is MyRec priced?
A single annual fee calculated from your department annual revenue, using a calculator on the MyRec site. Third parties report entry around 2,850 to 3,445 USD a year.
Trulioo: Does it need a document?
Not for the core product. Data-source matching uses name, address and date of birth, which is why completion rates are higher than document flows.
MyRec.com: Is there a setup fee?
No. Site build, onboarding and training are included in the annual fee.
Trulioo: Are unmatched queries billed?
Yes, in general you pay per query rather than per successful match. Negotiate this explicitly if you are entering markets with thin coverage.
MyRec.com: Are card fees included?
No. Credit card processing is separate and you arrange your own merchant account.
Trulioo: Can it verify companies as well as people?
Yes. Business verification including beneficial ownership is a distinct product line and a common reason to choose Trulioo over document-first vendors.
MyRec.com: Is there a contract?
No long-term contract is required, which is unusual in municipal software.
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