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Government · head to head

eCode360 vs Resolver

eCode360 logo

eCode360

Government

Digital Municipal Codes

From
$175/month
Free plan
No
Full reviewWebsite
Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: eCode360 eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor; Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • They diverge on capability: eCode360 covers Online Code Publishing, Resolver covers Incident management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which eCode360 and Resolver actually diverge.

Attributes where eCode360 and Resolver differ
AttributeeCode360Resolver
Starting price$175/monthOn request
Pricing modelsubscriptionquote
CategoryGovernmentCybersecurity
Founded1960Unknown

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in eCode360

  • Online Code Publishing
  • Zoning Map Integration
  • Advanced Search
  • Code Comparison
  • Mobile Responsive
  • ArcGIS
  • Zoning Software
  • Document Systems

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

What people use each for

The jobs each tool is most often brought in to do.

eCode360

  • Citizen Servicesnot Resolver
  • Records Managementnot Resolver
  • Public Safetynot Resolver
  • Civic Engagementnot Resolver

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot eCode360
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot eCode360
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot eCode360
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot eCode360

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

eCode360

  • eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
  • ICC Code Solutions' own eCode360 page lists a Professional Subscription at $195 per year in USD for read access to the eCode library, separate from the municipal codification subscriptions sold to local governments

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Pricing, plan by plan

eCode360

$175/month
  • eCode360$175/month
    • Online Codes
    • Zoning Integration
    • Mobile Access

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Which should you pick?

Choose eCode360 if

  • You need online code publishing.
  • You work on Web, Ios, Android.
  • You also want zoning map integration.
eCode360 review

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.
Resolver review

Questions people ask

Is eCode360 or Resolver better?
Neither clearly leads. eCode360 starts at $175/month and Resolver at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, eCode360 or Resolver?
eCode360 starts at $175/month and Resolver at On request.
Does eCode360 or Resolver run on more platforms?
eCode360 runs on Web, Ios, Android. Resolver runs on Web, iOS, Android.
What is eCode360 best used for?
eCode360 is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Resolver is typically brought in for.
What can eCode360 do that Resolver cannot?
eCode360 covers Online Code Publishing, Zoning Map Integration, Advanced Search, Code Comparison. Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit.

Answered from the vendors’ own pages

Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

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