Software · head to head
ManyChat vs Kore.ai

ManyChat
Software
Chatbot and automation platform for Instagram, Messenger, WhatsApp, and SMS
- From
- Free
- Rated
- -
The short version
- Only ManyChat has a free tier, so it costs nothing to try first.
- Each has a real cost: ManyChat pro plan pricing scales quickly with contact count, becoming expensive for large audiences.; Kore.ai the Internet Archive's capture of Kore.ai's site on 17 June 2020 confirmed its named products, Kora (Enterprise Virtual Assistant) and Deflect.ai (Digital Deflection Platform), are sold to enterprise buyers across banking, insurance, healthcare and retail with no published price list and a dedicated pricing path that itself 404s.
- They diverge on capability: ManyChat covers Visual Flow Builder, Kore.ai covers Conversational AI.
Where they differ
Only the attributes on which ManyChat and Kore.ai actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in ManyChat
- Visual Flow Builder
- Instagram Automation
- WhatsApp Automation
- SMS Marketing
- Broadcast Campaigns
- E-commerce Integrations
Only in Kore.ai
- Conversational AI
- Advanced NLU
- Workflow automation
- Multi-language
- Salesforce
- SAP
- Oracle
- API
What people use each for
The jobs each tool is most often brought in to do.
ManyChat
- Automating Instagram DM and comment repliesnot Kore.ai
- Lead generation via chat funnelsnot Kore.ai
- WhatsApp order updates and broadcastsnot Kore.ai
- E-commerce cart recovery via chatnot Kore.ai
Kore.ai
- Customer engagementnot ManyChat
- Lead generationnot ManyChat
- Customer supportnot ManyChat
- Sales automationnot ManyChat
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
ManyChat
- Pro plan pricing scales quickly with contact count, becoming expensive for large audiences.
- WhatsApp automation requires a connected WhatsApp Business API number with separate messaging costs.
- The free plan has restrictive contact and feature limits compared to paid competitors.
- Advanced flow logic can become difficult to manage for very complex automation sequences.
Kore.ai
- The Internet Archive's capture of Kore.ai's site on 17 June 2020 confirmed its named products, Kora (Enterprise Virtual Assistant) and Deflect.ai (Digital Deflection Platform), are sold to enterprise buyers across banking, insurance, healthcare and retail with no published price list and a dedicated pricing path that itself 404s.
Pricing, plan by plan
ManyChat
Free- Free$undefined/month
- Limited contacts
- Core automation features
- Basic channels
- Pro$15/month
- Higher contact limits
- All channels
- Broadcast messaging
Kore.ai
On request- Professional$200/month
- AI chatbot
- Basic NLU
- Enterprise$500/month
- Advanced NLU
- Custom integrations
- Custom$undefined/month
- Unlimited features
- Dedicated support
Which should you pick?
Choose ManyChat if
- You need visual flow builder.
- You want to start without paying.
- You work on web, ios, android.
- You also want instagram automation.
Choose Kore.ai if
- You need conversational ai.
- You work on Web, Mobile, Messaging, Voice, IVR.
- You also want advanced nlu.
Questions people ask
- Is ManyChat or Kore.ai better?
- Neither clearly leads. ManyChat starts at Free and Kore.ai at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, ManyChat or Kore.ai?
- ManyChat has a free tier; the other does not. Paid plans start at Free for ManyChat and On request for Kore.ai.
- Does ManyChat or Kore.ai run on more platforms?
- ManyChat runs on web, ios, android. Kore.ai runs on Web, Mobile, Messaging, Voice, IVR.
- Can I use ManyChat for free?
- Yes. ManyChat has a free tier, so you can try it without paying. Kore.ai starts at On request.
- What is ManyChat best used for?
- ManyChat is most often used for automating instagram dm and comment replies, lead generation via chat funnels, whatsapp order updates and broadcasts, e-commerce cart recovery via chat. Of those, automating instagram dm and comment replies and lead generation via chat funnels are not what Kore.ai is typically brought in for.
- What can ManyChat do that Kore.ai cannot?
- ManyChat covers Visual Flow Builder, Instagram Automation, WhatsApp Automation, SMS Marketing. Kore.ai covers Conversational AI, Advanced NLU, Workflow automation, Multi-language.
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