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Live Chat · head to head

ManyChat vs Verloop.io

ManyChat logo

ManyChat

Live Chat

Chatbot and automation platform for Instagram, Messenger, WhatsApp, and SMS

From
Free
Rated
-
Full reviewWebsite
Verloop.io logo

Verloop.io

Live Chat

Conversational AI platform for customer support automation

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ManyChat pro plan pricing scales quickly with contact count, becoming expensive for large audiences.; Verloop.io pricing shifted from transparent published rates to contact-sales model, making cost forecasting difficult
  • They diverge on capability: ManyChat covers Visual Flow Builder, Verloop.io covers NLP-powered chatbot.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which ManyChat and Verloop.io actually diverge.

Attributes where ManyChat and Verloop.io differ
AttributeManyChatVerloop.io
Pricing modelfreemiumUnknown
Platformsweb, ios, androidWeb, Mobile, Messenger, WhatsApp, Instagram
FoundedUnknown2015

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Live Chat).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ManyChat

  • Visual Flow Builder
  • Instagram Automation
  • WhatsApp Automation
  • SMS Marketing
  • Broadcast Campaigns
  • E-commerce Integrations

Only in Verloop.io

  • NLP-powered chatbot
  • Voice bot support
  • Live agent handoff
  • Multi-language support
  • Sentiment analysis
  • Salesforce
  • Zendesk
  • Freshdesk

What people use each for

The jobs each tool is most often brought in to do.

ManyChat

  • Automating Instagram DM and comment repliesnot Verloop.io
  • Lead generation via chat funnelsnot Verloop.io
  • WhatsApp order updates and broadcastsnot Verloop.io
  • E-commerce cart recovery via chatnot Verloop.io

Verloop.io

  • Customer support automationnot ManyChat
  • Lead qualificationnot ManyChat
  • FAQ automationnot ManyChat
  • Appointment bookingnot ManyChat

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ManyChat

  • Pro plan pricing scales quickly with contact count, becoming expensive for large audiences.
  • WhatsApp automation requires a connected WhatsApp Business API number with separate messaging costs.
  • The free plan has restrictive contact and feature limits compared to paid competitors.
  • Advanced flow logic can become difficult to manage for very complex automation sequences.

Verloop.io

  • Pricing shifted from transparent published rates to contact-sales model, making cost forecasting difficult
  • Limited documentation for advanced use cases and customization
  • WhatsApp integration requires additional Meta API costs

Pricing, plan by plan

ManyChat

Free
  • Free$undefined/month
    • Limited contacts
    • Core automation features
    • Basic channels
  • Pro$15/month
    • Higher contact limits
    • All channels
    • Broadcast messaging

Verloop.io

Free
  • StarterFree
    • 500 chats
  • Business$49/month
  • Enterprise$699/month

Which should you pick?

Choose ManyChat if

  • You need visual flow builder.
  • You want to start without paying.
  • You work on web, ios, android.
  • You also want instagram automation.
ManyChat review

Choose Verloop.io if

  • You need nlp-powered chatbot.
  • You want to start without paying.
  • You work on Web, Mobile, Messenger, WhatsApp, Instagram.
  • You also want voice bot support.
Verloop.io review

Questions people ask

Is ManyChat or Verloop.io better?
Neither clearly leads. ManyChat starts at Free and Verloop.io at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ManyChat or Verloop.io?
ManyChat starts at Free and Verloop.io at Free.
Does ManyChat or Verloop.io run on more platforms?
ManyChat runs on web, ios, android. Verloop.io runs on Web, Mobile, Messenger, WhatsApp, Instagram.
Can I use ManyChat for free?
Both have a free tier, so you can try either at no cost before committing.
What is ManyChat best used for?
ManyChat is most often used for automating instagram dm and comment replies, lead generation via chat funnels, whatsapp order updates and broadcasts, e-commerce cart recovery via chat. Of those, automating instagram dm and comment replies and lead generation via chat funnels are not what Verloop.io is typically brought in for.
What can ManyChat do that Verloop.io cannot?
ManyChat covers Visual Flow Builder, Instagram Automation, WhatsApp Automation, SMS Marketing. Verloop.io covers NLP-powered chatbot, Voice bot support, Live agent handoff, Multi-language support.

Answered from the vendors’ own pages

ManyChat: How much does Manychat cost?

Manychat offers a free plan at $0/month and Pro plan starting at $15/month. Pro plan pricing scales with number of contacts. Elite tier offers custom pricing. Free plan allows automation for up to 1,000 contacts.

Source
Verloop.io: Does Verloop.io offer a free tier?

Yes. Verloop offers a free Starter plan with up to 500 chats, allowing nonprofits and small organizations to test the platform at no cost.

Source
ManyChat: What channels does Manychat support?

Free plan supports Instagram Direct Messages and Facebook Messenger. Pro and Elite plans add WhatsApp, SMS text messaging, and email. All channels allow unlimited custom automation flows once contacts are engaged.

Source
Verloop.io: What channels does it support?

Verloop.io supports Web, App, Messenger, Instagram, and WhatsApp, plus voice capabilities enabling seamless omnichannel support across multiple customer touchpoints.

Source
ManyChat: How does Manychat AI pricing work?

Manychat AI features including Intention Recognition, AI Steps, Text Improver, and Flow Builder Assistant are available in Pro and Elite plans at no extra cost. Pro plan includes monthly Chaos AI credits for AI-powered features.

Source
Verloop.io: How many languages does it support?

The platform delivers support in 80+ languages, enabling brands to scale support globally with AI-driven self-service in multiple languages.

Source
ManyChat: Can I cancel my Manychat subscription anytime?

Yes, Manychat allows cancellation of payment plans at any time. No long-term contract is required. Standard payment methods including credit cards are accepted.

Source
Verloop.io: What integrations are available?

Verloop.io integrates with over 100 tools including HubSpot, Freshdesk, Zendesk, and various CRMs, ticketing systems, and payment gateways.

Source
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