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Software · head to head

Kore.ai vs Botpress

Kore.ai logo

Kore.ai

Software

Enterprise conversational AI platform

From
On request
Rated
-
Full reviewWebsite
Botpress logo

Botpress

Software

Open-source chatbot platform and framework

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Botpress has a free tier, so it costs nothing to try first.
  • Each has a real cost: Kore.ai the Internet Archive's capture of Kore.ai's site on 17 June 2020 confirmed its named products, Kora (Enterprise Virtual Assistant) and Deflect.ai (Digital Deflection Platform), are sold to enterprise buyers across banking, insurance, healthcare and retail with no published price list and a dedicated pricing path that itself 404s.; Botpress managed cloud version (Botpress Cloud) availability and pricing not accessible; open-source deployment requires managing infrastructure
  • They diverge on capability: Kore.ai covers Conversational AI, Botpress covers Visual bot builder.

Where they differ

Only the attributes on which Kore.ai and Botpress actually diverge.

Attributes where Kore.ai and Botpress differ
AttributeKore.aiBotpress
Starting priceOn requestFree
Pricing modelsubscriptionopen-source
Free tierNoYes
PlatformsWeb, Mobile, Messaging, Voice, IVROpen-source (self-hosted), Cloud-managed (Botpress Cloud)
Founded20142016

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kore.ai

  • Conversational AI
  • Advanced NLU
  • Workflow automation
  • Multi-language
  • Salesforce
  • SAP
  • Oracle
  • API

Only in Botpress

  • Visual bot builder
  • NLU integration
  • Multi-channel support
  • Analytics
  • Slack
  • Teams
  • Messenger
  • WhatsApp

What people use each for

The jobs each tool is most often brought in to do.

Kore.ai

  • Customer engagementnot Botpress
  • Lead generationnot Botpress
  • Customer supportnot Botpress
  • Sales automationnot Botpress

Botpress

  • Development teams building chatbots and conversational AI using MIT-licensed open-source frameworknot Kore.ai
  • Organisations needing custom conversational interfaces with programmatic control via SDK/CLInot Kore.ai

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kore.ai

  • The Internet Archive's capture of Kore.ai's site on 17 June 2020 confirmed its named products, Kora (Enterprise Virtual Assistant) and Deflect.ai (Digital Deflection Platform), are sold to enterprise buyers across banking, insurance, healthcare and retail with no published price list and a dedicated pricing path that itself 404s.

Botpress

  • Managed cloud version (Botpress Cloud) availability and pricing not accessible; open-source deployment requires managing infrastructure
  • Dependent on OpenAI integration; users must provide and manage OpenAI API keys and costs

Pricing, plan by plan

Kore.ai

On request
  • Professional$200/month
    • AI chatbot
    • Basic NLU
  • Enterprise$500/month
    • Advanced NLU
    • Custom integrations
  • Custom$undefined/month
    • Unlimited features
    • Dedicated support

Botpress

Free

No published plan breakdown. See the Botpress review.

Which should you pick?

Choose Kore.ai if

  • You need conversational ai.
  • You work on Web, Mobile, Messaging, Voice, IVR.
  • You also want advanced nlu.
Kore.ai review

Choose Botpress if

  • You need visual bot builder.
  • You want to start without paying.
  • You work on Open-source (self-hosted), Cloud-managed (Botpress Cloud).
  • You also want nlu integration.
Botpress review

Questions people ask

Is Kore.ai or Botpress better?
Neither clearly leads. Kore.ai starts at On request and Botpress at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kore.ai or Botpress?
Botpress has a free tier; the other does not. Paid plans start at On request for Kore.ai and Free for Botpress.
Does Kore.ai or Botpress run on more platforms?
Kore.ai runs on Web, Mobile, Messaging, Voice, IVR. Botpress runs on Open-source (self-hosted), Cloud-managed (Botpress Cloud).
Can I use Botpress for free?
Yes. Botpress has a free tier, so you can try it without paying. Kore.ai starts at On request.
What is Kore.ai best used for?
Kore.ai is most often used for customer engagement, lead generation, customer support, sales automation. Of those, customer engagement and lead generation are not what Botpress is typically brought in for.
What can Kore.ai do that Botpress cannot?
Kore.ai covers Conversational AI, Advanced NLU, Workflow automation, Multi-language. Botpress covers Visual bot builder, NLU integration, Multi-channel support, Analytics.
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