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Restaurants · head to head

Deliveroo vs Restroworks

Deliveroo logo

Deliveroo

Restaurants

UK-headquartered food delivery marketplace connecting restaurants, riders and diners

From
Free
Rated
-
Restroworks logo

Restroworks

Restaurants

Enterprise cloud restaurant platform for chains across India, the Middle East and South East Asia

From
On request
Rated
-

The short version

  • Only Deliveroo has a free tier, so it costs nothing to try first.
  • Each has a real cost: Deliveroo restaurant commission of roughly 20 to 30 percent is frequently passed on as higher in-app menu prices, so the displayed total is not the restaurant menu price plus a small fee, it is a marked-up menu plus a fee.; Restroworks the 2023 rename from Posist means much of the available documentation, review history and partner material still sits under the old name, which complicates due diligence.
  • They diverge on capability: Deliveroo covers Restaurant marketplace, Restroworks covers Estate menu and price control.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Deliveroo and Restroworks actually diverge.

Attributes where Deliveroo and Restroworks differ
AttributeDeliverooRestroworks
Starting priceFreeOn request
Pricing modelFree to download; delivery and service fees per order, optional subscription for reduced feesquote
Free tierYesNo
PlatformsiOS, Android, WebWeb, Android, iOS, Windows

Identical on both: user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Deliveroo

  • Restaurant marketplace
  • Deliveroo Plus subscription
  • Live order tracking
  • Grocery and convenience delivery
  • Group ordering
  • Deliveroo for Business

Only in Restroworks

  • Estate menu and price control
  • Central kitchen and commissary
  • Inventory and recipe costing
  • Marketplace integration
  • Tax and compliance handling
  • Franchise reporting

What people use each for

The jobs each tool is most often brought in to do.

Deliveroo

  • Someone ordering food for delivery who values convenience over the price premium versus collectionnot Restroworks
  • A frequent orderer weighing whether a Deliveroo Plus subscription pays for itself at their order volumenot Restroworks
  • A workplace using Deliveroo for Business to give staff an expensed meal allowancenot Restroworks
  • A diner comparing grocery delivery speed against a supermarket own-delivery slotnot Restroworks

Restroworks

  • An Indian or Gulf chain of dozens to hundreds of outlets needing central menu and price controlnot Deliveroo
  • A cloud kitchen operator running several brands from shared production capacitynot Deliveroo
  • A franchise business that needs royalty and performance reporting across franchisee owned sitesnot Deliveroo
  • A group that wants a central commissary feeding outlets with costed transfers rather than separate purchasingnot Deliveroo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Deliveroo

  • Restaurant commission of roughly 20 to 30 percent is frequently passed on as higher in-app menu prices, so the displayed total is not the restaurant menu price plus a small fee, it is a marked-up menu plus a fee.
  • Riders are engaged as self-employed contractors paid per delivery, a model that has faced repeated legal and regulatory challenges in the UK and EU over minimum pay and employment status.
  • Deliveroo Plus only saves money above a certain order frequency, and casual users who subscribe rarely break even on the monthly charge.
  • Availability and reliability vary sharply by city; smaller markets have fewer restaurant partners and longer, less predictable delivery windows.
  • The company has exited some international markets entirely (including Germany, the Netherlands, Spain, Taiwan and Australia in prior years), so coverage has shrunk rather than grown in several regions, and a market can disappear with limited notice.

Restroworks

  • The 2023 rename from Posist means much of the available documentation, review history and partner material still sits under the old name, which complicates due diligence.
  • The integration catalogue is oriented to Indian and Gulf services, so a Western operator will find familiar accounting, payroll and delivery integrations missing or built to order.
  • Support is strongest in Indian business hours, which leaves European and American sites covering evening service without vendor cover.
  • Enterprise deployments are typically delivered through partners whose capability varies, and implementation quality tracks the partner rather than the vendor.
  • The interface carries the density of an enterprise system built for power users, and high turnover front of house staff need more training than a consumer style cloud POS demands.

Pricing, plan by plan

Deliveroo

Free
  • Pay per orderFree
    • Delivery fee scaling with distance and demand
    • Service charge of a few percent on order total
    • Restaurant menu prices often marked up versus in-store
  • Deliveroo Plus$3.49/month
    • Delivery fees waived on qualifying orders above a minimum basket size
    • Service charge may still apply
    • Price varies by market and is often discounted for an introductory period

Restroworks

On request
  • Restroworks$undefined/year
    • Quoted per outlet per month with modules for POS, inventory and analytics
    • Enterprise agreements negotiated at estate level
    • Implementation delivered directly or through a regional partner

Which should you pick?

Choose Deliveroo if

  • You need restaurant marketplace.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want deliveroo plus subscription.

Choose Restroworks if

  • You need estate menu and price control.
  • You work on Web, Android, iOS, Windows.
  • You also want central kitchen and commissary.

Questions people ask

Is Deliveroo or Restroworks better?
Neither clearly leads. Deliveroo starts at Free and Restroworks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Deliveroo or Restroworks?
Deliveroo has a free tier; the other does not. Paid plans start at Free for Deliveroo and On request for Restroworks.
Does Deliveroo or Restroworks run on more platforms?
Deliveroo runs on iOS, Android, Web. Restroworks runs on Web, Android, iOS, Windows.
Can I use Deliveroo for free?
Yes. Deliveroo has a free tier, so you can try it without paying. Restroworks starts at On request.
What is Deliveroo best used for?
Deliveroo is most often used for someone ordering food for delivery who values convenience over the price premium versus collection, a frequent orderer weighing whether a deliveroo plus subscription pays for itself at their order volume, a workplace using deliveroo for business to give staff an expensed meal allowance, a diner comparing grocery delivery speed against a supermarket own-delivery slot. Of those, someone ordering food for delivery who values convenience over the price premium versus collection and a frequent orderer weighing whether a deliveroo plus subscription pays for itself at their order volume are not what Restroworks is typically brought in for.
What can Deliveroo do that Restroworks cannot?
Deliveroo covers Restaurant marketplace, Deliveroo Plus subscription, Live order tracking, Grocery and convenience delivery. Restroworks covers Estate menu and price control, Central kitchen and commissary, Inventory and recipe costing, Marketplace integration.

Answered from the vendors’ own pages

Deliveroo: Is Deliveroo cheaper than collecting the food yourself?

Usually not. Menu prices in the app are frequently higher than in-restaurant prices to offset the commission Deliveroo charges, on top of the delivery and service fees.

Restroworks: Is Restroworks the same product as Posist?

Yes. Posist rebranded to Restroworks in 2023; it is the same platform and company.

Deliveroo: What does Deliveroo Plus actually save?

It waives the delivery fee on qualifying orders above a minimum basket value for a flat monthly or annual charge; the service charge can still apply.

Restroworks: Is it usable outside India?

Yes, it has customers in the Gulf, South East Asia and beyond, though its integration ecosystem and support hours are strongest in India.

Deliveroo: Are Deliveroo riders employees?

No, they are engaged as self-employed contractors paid per delivery, a classification that has been challenged in UK and EU courts and regulators.

Restroworks: Does it handle central kitchens?

Yes. Commissary production, indenting and inter outlet transfers are core rather than an add on.

Restroworks: How does pricing compare with Western enterprise POS?

Substantially lower for comparable chain functionality, which is the main reason multi region groups adopt it in Asia and the Gulf.

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