Is Gladly or Hunter better?

Neither clearly leads. Gladly starts at $180/month and Hunter at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Gladly or Hunter?

Hunter has a free tier; the other does not. Paid plans start at $180/month for Gladly and Free for Hunter.

Does Gladly or Hunter run on more platforms?

Gladly runs on Web, Ios, Android. Hunter runs on web, api.

Can I use Hunter for free?

Yes. Hunter has a free tier, so you can try it without paying. Gladly starts at $180/month.

What is Gladly best used for?

Gladly is most often used for customer service built around a single customer record rather than tickets, handling support conversations across voice, messaging and email. Of those, customer service built around a single customer record rather than tickets and handling support conversations across voice, messaging and email are not what Hunter is typically brought in for.

What can Gladly do that Hunter cannot?

Gladly covers Lifelong conversation, Omnichannel support, Customer timeline, Task management. Hunter covers Domain search, Email verifier, Campaign sender, AI writing assistant.

Customer Support · head to head

Gladly vs Hunter

Gladly

Customer Support

Radically personal customer service

From: $180/month
Free plan: No

Full review Website

Hunter

CRM

Email finding, verification and cold outreach platform for B2B prospecting

From: Free
Free plan: Yes

Full review Website

The short version

Only Hunter has a free tier, so it costs nothing to try first.
Each has a real cost: Gladly no pricing is published at any level, and the pricing page states no per agent cost, per conversation rate, minimum commitment or feature tiers; Hunter free plan is limited to 50 credits per month and a single connected inbox, restricting real usage.
They diverge on capability: Gladly covers Lifelong conversation, Hunter covers Domain search.
Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Gladly and Hunter actually diverge.

Attributes where Gladly and Hunter differ
Attribute	Gladly	Hunter
Starting price	$180/month	Free
Pricing model	subscription	freemium
Free tier	No	Yes
Platforms	Web, Ios, Android	web, api
Category	Customer Support	CRM
Founded	2014	2015

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gladly

Lifelong conversation
Omnichannel support
Customer timeline
Task management
Knowledge base
IVR
Shopify
Salesforce

Only in Hunter

Domain search
Email verifier
Campaign sender
AI writing assistant
Browser extension
CRM integrations

What people use each for

The jobs each tool is most often brought in to do.

Gladly

Customer service built around a single customer record rather than ticketsnot Hunter
Handling support conversations across voice, messaging and emailnot Hunter

Hunter

Finding verified email addresses for a target companynot Gladly
Verifying email lists before a campaignnot Gladly
Running cold outreach sequences from connected inboxesnot Gladly
Enriching CRM records with contact emailsnot Gladly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gladly

No pricing is published at any level, and the pricing page states no per agent cost, per conversation rate, minimum commitment or feature tiers
The pricing page presents outcome statistics in place of any cost information
Every route to a figure goes through a demo or sales conversation

Hunter

Free plan is limited to 50 credits per month and a single connected inbox, restricting real usage.
Mobile phone or firmographic data is thinner than dedicated sales intelligence platforms.
Multichannel outreach (LinkedIn, calls, SMS) is not supported, unlike some competitors.
Higher-volume plans require annual billing to get the advertised discounted price.

Pricing, plan by plan

Gladly

$180/month

Hero$180/month
- All channels
- Customer timeline
- Knowledge base
Superhero$210/month
- Everything in Hero
- Custom reporting
- Advanced rules

Hunter

Free

FreeFree
- 50 credits per month
- 1 connected email account
- Up to 500 recipients per sequence
Starter$34/month
- 2,000 monthly credits (billed yearly)
- 3 connected email accounts
- Advanced filters
Growth$104/month
- 10,000 monthly credits (billed yearly)
- 10 connected email accounts
- Priority support
Scale$209/month
- 25,000 monthly credits (billed yearly)
- 20 connected email accounts
- Account manager included

Which should you pick?

Choose Gladly if

You need lifelong conversation.
You work on Web, Ios, Android.
You also want omnichannel support.

Gladly review

Choose Hunter if

You need domain search.
You want to start without paying.
You work on web, api.
You also want email verifier.

Hunter review

Questions people ask

Is Gladly or Hunter better?: Neither clearly leads. Gladly starts at $180/month and Hunter at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gladly or Hunter?: Hunter has a free tier; the other does not. Paid plans start at $180/month for Gladly and Free for Hunter.
Does Gladly or Hunter run on more platforms?: Gladly runs on Web, Ios, Android. Hunter runs on web, api.
Can I use Hunter for free?: Yes. Hunter has a free tier, so you can try it without paying. Gladly starts at $180/month.
What is Gladly best used for?: Gladly is most often used for customer service built around a single customer record rather than tickets, handling support conversations across voice, messaging and email. Of those, customer service built around a single customer record rather than tickets and handling support conversations across voice, messaging and email are not what Hunter is typically brought in for.
What can Gladly do that Hunter cannot?: Gladly covers Lifelong conversation, Omnichannel support, Customer timeline, Task management. Hunter covers Domain search, Email verifier, Campaign sender, AI writing assistant.

Answered from the vendors’ own pages

Gladly: How much does Gladly cost?

Gladly does not publish pricing on its website. The vendor directs prospective customers to request a demo or contact the sales team for custom pricing tailored to organizational needs.

Source

Hunter: What does Hunter cost?

Hunter's Free plan gives 50 credits/month. Paid plans (billed yearly) start at $34/month for Starter (2,000 credits), rising to $104/month for Growth and $209/month for Scale, with custom Enterprise pricing above that.

Source

Hunter: Is there a free plan, and what are its limits?

Yes, Hunter's Free plan includes 50 monthly credits, basic database filters, one connected email account, and sequences capped at 500 recipients.

Source

Hunter: How is usage metered?

Hunter meters usage in credits, consumed once per billing cycle for searches and verifications; credits reset monthly or accumulate annually depending on the billing plan.

Source

Hunter: What does Hunter integrate with?

Hunter offers a browser extension, a Google Sheets add-on, CRM connections, and an API, alongside MCP support for AI tool integrations.

Source

Gladly vs Hunter

Gladly

Hunter

The short version

Where they differ

What each one covers

Only in Gladly

Only in Hunter

What people use each for

Gladly

Hunter

Where each one falls short

Gladly

Hunter

Pricing, plan by plan

Gladly

Hunter

Which should you pick?

Choose Gladly if

Choose Hunter if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Gladly

More on Hunter

Keep looking

Other head to heads