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CRM · head to head

Hunter vs Richpanel

Hunter logo

Hunter

CRM

Email finding, verification and cold outreach platform for B2B prospecting

From
Free
Free plan
Yes
Full reviewWebsite
Richpanel logo

Richpanel

Customer Support

AI-native helpdesk for e-commerce customer support

From
$99/month
Free plan
No
Full reviewWebsite

The short version

  • Only Hunter has a free tier, so it costs nothing to try first.
  • Each has a real cost: Hunter free plan is limited to 50 credits per month and a single connected inbox, restricting real usage.; Richpanel primarily focused on e-commerce, not ideal for other industries
  • They diverge on capability: Hunter covers Domain search, Richpanel covers AI-native agent.
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Hunter and Richpanel actually diverge.

Attributes where Hunter and Richpanel differ
AttributeHunterRichpanel
Starting priceFree$99/month
Pricing modelfreemiumPer-seat plus per-conversation for AI agents
Free tierYesNo
Platformsweb, apiWeb, Mobile, API
CategoryCRMCustomer Support
Founded20152020

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hunter

  • Domain search
  • Email verifier
  • Campaign sender
  • AI writing assistant
  • Browser extension
  • CRM integrations

Only in Richpanel

  • AI-native agent
  • Multi-channel inbox
  • E-commerce integrations
  • QA Agent
  • Social Media Agent
  • Self-Service Portal
  • AI Safety features
  • Copilot mode

What people use each for

The jobs each tool is most often brought in to do.

Hunter

  • Finding verified email addresses for a target companynot Richpanel
  • Verifying email lists before a campaignnot Richpanel
  • Running cold outreach sequences from connected inboxesnot Richpanel
  • Enriching CRM records with contact emailsnot Richpanel

Richpanel

  • Automating e-commerce customer support with AInot Hunter
  • Resolving returns and exchanges automaticallynot Hunter
  • Responding to social media inquiries at scalenot Hunter
  • Providing full customer context across all support channelsnot Hunter
  • Reducing support costs while improving response timesnot Hunter

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hunter

  • Free plan is limited to 50 credits per month and a single connected inbox, restricting real usage.
  • Mobile phone or firmographic data is thinner than dedicated sales intelligence platforms.
  • Multichannel outreach (LinkedIn, calls, SMS) is not supported, unlike some competitors.
  • Higher-volume plans require annual billing to get the advertised discounted price.

Richpanel

  • Primarily focused on e-commerce, not ideal for other industries
  • AI conversation pricing ($0.20 per conversation) requires monitoring to control costs
  • Minimum $200 monthly charge for AI agents may not suit small businesses
  • Heavy emphasis on e-commerce integrations (Shopify, Recharge) limits flexibility
  • No published pricing for enterprise or custom plans

Pricing, plan by plan

Hunter

Free
  • FreeFree
    • 50 credits per month
    • 1 connected email account
    • Up to 500 recipients per sequence
  • Starter$34/month
    • 2,000 monthly credits (billed yearly)
    • 3 connected email accounts
    • Advanced filters
  • Growth$104/month
    • 10,000 monthly credits (billed yearly)
    • 10 connected email accounts
    • Priority support
  • Scale$209/month
    • 25,000 monthly credits (billed yearly)
    • 20 connected email accounts
    • Account manager included

Richpanel

$99/month
  • Helpdesk Seat$99/month
    • Unified inbox across all channels
    • Round-robin assignment
    • CSAT reporting
  • AI Agent$0.2/conversation
    • End-to-end conversation resolution
    • Multi-channel automation
    • Customer context from Shopify, Recharge, Loop, Yotpo
  • Returns & Exchanges$99/month
    • Automated returns and exchange policies
    • Exchange incentives
    • Fraud prevention

Which should you pick?

Choose Hunter if

  • You need domain search.
  • You want to start without paying.
  • You work on web, api.
  • You also want email verifier.
Hunter review

Choose Richpanel if

  • You need ai-native agent.
  • You work on Web, Mobile, API.
  • You also want multi-channel inbox.
Richpanel review

Questions people ask

Is Hunter or Richpanel better?
Neither clearly leads. Hunter starts at Free and Richpanel at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hunter or Richpanel?
Hunter has a free tier; the other does not. Paid plans start at Free for Hunter and $99/month for Richpanel.
Does Hunter or Richpanel run on more platforms?
Hunter runs on web, api. Richpanel runs on Web, Mobile, API.
Can I use Hunter for free?
Yes. Hunter has a free tier, so you can try it without paying. Richpanel starts at $99/month.
What is Hunter best used for?
Hunter is most often used for finding verified email addresses for a target company, verifying email lists before a campaign, running cold outreach sequences from connected inboxes, enriching crm records with contact emails. Of those, finding verified email addresses for a target company and verifying email lists before a campaign are not what Richpanel is typically brought in for.
What can Hunter do that Richpanel cannot?
Hunter covers Domain search, Email verifier, Campaign sender, AI writing assistant. Richpanel covers AI-native agent, Multi-channel inbox, E-commerce integrations, QA Agent.

Answered from the vendors’ own pages

Hunter: What does Hunter cost?

Hunter's Free plan gives 50 credits/month. Paid plans (billed yearly) start at $34/month for Starter (2,000 credits), rising to $104/month for Growth and $209/month for Scale, with custom Enterprise pricing above that.

Source
Richpanel: What is the guarantee on AI automation?

Richpanel guarantees 50% automation within 30 days, or refunds every dollar back. The company also guarantees 30% lower bills compared to competitive AI and helpdesk stacks.

Source
Hunter: Is there a free plan, and what are its limits?

Yes, Hunter's Free plan includes 50 monthly credits, basic database filters, one connected email account, and sequences capped at 500 recipients.

Source
Richpanel: How much does AI cost per conversation?

AI-handled conversations cost $0.20 each with a $200 minimum monthly charge. This covers all AI features including QA Agent, Social Media Agent, and Copilot functionality.

Source
Hunter: How is usage metered?

Hunter meters usage in credits, consumed once per billing cycle for searches and verifications; credits reset monthly or accumulate annually depending on the billing plan.

Source
Richpanel: Which e-commerce platforms does Richpanel integrate with?

Richpanel integrates with Shopify, Recharge, Loop, and Yotpo to provide full customer context during support interactions.

Source
Hunter: What does Hunter integrate with?

Hunter offers a browser extension, a Google Sheets add-on, CRM connections, and an API, alongside MCP support for AI tool integrations.

Source
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