Softwr

Cybersecurity · head to head

Fortinet FortiGate vs Jira Service Management

Fortinet FortiGate logo

Fortinet FortiGate

Cybersecurity

Next-generation firewall with AI-powered threat protection

From
$500/year
Rated
-
Full reviewWebsite
Jira Service Management logo

Jira Service Management

Customer Support

High-velocity service management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Jira Service Management has a free tier, so it costs nothing to try first.
  • Each has a real cost: Fortinet FortiGate security services are sold as separate FortiGuard subscription bundles, so ATP, UTP and ENT determine which protections are actually active; Jira Service Management pricing information not available on main product page; Atlassian does not publish standard rates on this landing page
  • They diverge on capability: Fortinet FortiGate covers Next-generation firewall, Jira Service Management covers Incident management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Fortinet FortiGate and Jira Service Management actually diverge.

Attributes where Fortinet FortiGate and Jira Service Management differ
AttributeFortinet FortiGateJira Service Management
Starting price$500/yearFree
Free tierNoYes
PlatformsHardware, Virtual, CloudWeb, Ios, Android
CategoryCybersecurityCustomer Support
Founded20002002

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fortinet FortiGate

  • Next-generation firewall
  • Intrusion prevention
  • SSL/TLS inspection
  • Application control
  • Web filtering
  • SD-WAN
  • Zero-trust network access
  • AI-powered threat detection

Only in Jira Service Management

  • Incident management
  • Change management
  • Problem management
  • Asset management
  • Knowledge management
  • SLAs
  • Jira Software
  • Confluence

What people use each for

The jobs each tool is most often brought in to do.

Fortinet FortiGate

  • Next-generation firewalling at data centre, campus and branch scalenot Jira Service Management
  • Secure SD-WAN across distributed sitesnot Jira Service Management
  • Zero trust network access to internal applicationsnot Jira Service Management
  • Virtual firewalls in AWS, Azure, Google Cloud and Oraclenot Jira Service Management
  • Ruggedised deployments in industrial environmentsnot Jira Service Management

Jira Service Management

  • IT service managementnot Fortinet FortiGate
  • Incident responsenot Fortinet FortiGate
  • Change managementnot Fortinet FortiGate
  • Asset trackingnot Fortinet FortiGate

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fortinet FortiGate

  • Security services are sold as separate FortiGuard subscription bundles, so ATP, UTP and ENT determine which protections are actually active
  • Throughput is tied to the appliance model, from 500 Mbps on the FortiGate 30G to 520 Gbps on the 7121F, so capacity planning is a hardware purchase
  • Pricing is not published and goes through partners

Jira Service Management

  • Pricing information not available on main product page; Atlassian does not publish standard rates on this landing page
  • Customers must navigate to separate pricing section or contact sales for cost information

Pricing, plan by plan

Fortinet FortiGate

$500/year
  • FortiGate Entry$500/year
    • Basic firewall
    • VPN support
    • Threat protection
  • FortiGate Enterprise$2500/year
    • Advanced threat protection
    • SSL inspection
    • Application control
  • FortiGate Ultimate$10000/year
    • All Enterprise features
    • Zero-trust access
    • AI-powered analytics

Jira Service Management

Free
  • FreeFree
    • 3 agents
    • Ticket management
    • Knowledge base
  • Standard$20/month
    • Unlimited customers
    • 250 agents
    • 20 GB storage
  • Premium$45/month
    • Advanced incident management
    • Asset management
    • Change management
  • Enterprise$undefined/month
    • Unlimited sites
    • 24/7 support
    • Data residency

Which should you pick?

Choose Fortinet FortiGate if

  • You need next-generation firewall.
  • You work on Hardware, Virtual, Cloud.
  • You also want intrusion prevention.
Fortinet FortiGate review

Choose Jira Service Management if

  • You need incident management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want change management.
Jira Service Management review

Questions people ask

Is Fortinet FortiGate or Jira Service Management better?
Neither clearly leads. Fortinet FortiGate starts at $500/year and Jira Service Management at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fortinet FortiGate or Jira Service Management?
Jira Service Management has a free tier; the other does not. Paid plans start at $500/year for Fortinet FortiGate and Free for Jira Service Management.
Does Fortinet FortiGate or Jira Service Management run on more platforms?
Fortinet FortiGate runs on Hardware, Virtual, Cloud. Jira Service Management runs on Web, Ios, Android.
Can I use Jira Service Management for free?
Yes. Jira Service Management has a free tier, so you can try it without paying. Fortinet FortiGate starts at $500/year.
What is Fortinet FortiGate best used for?
Fortinet FortiGate is most often used for next-generation firewalling at data centre, campus and branch scale, secure sd-wan across distributed sites, zero trust network access to internal applications, virtual firewalls in aws, azure, google cloud and oracle. Of those, next-generation firewalling at data centre, campus and branch scale and secure sd-wan across distributed sites are not what Jira Service Management is typically brought in for.
What can Fortinet FortiGate do that Jira Service Management cannot?
Fortinet FortiGate covers Next-generation firewall, Intrusion prevention, SSL/TLS inspection, Application control. Jira Service Management covers Incident management, Change management, Problem management, Asset management.

Answered from the vendors’ own pages

Fortinet FortiGate: What are the FortiGate security bundle options?

Fortinet offers three FortiGuard AI-Powered Security Services bundles: ENT Bundle (ultimate security for networks, web, file, SaaS, data, and devices), UTP Bundle (advanced web and network protection), and ATP Bundle (protection against network intrusions and malware with IPS, antivirus, and application control).

Source
Jira Service Management: How much does Jira Service Management cost?

Jira Service Management pricing is not published on the main product page. Atlassian requires customers to visit the dedicated pricing section or contact their sales team to obtain rates. Enterprise and volume discounts are available through individual consultation.

Source
Fortinet FortiGate: How do I get pricing for FortiGate?

Pricing is not published on the product page. To obtain a quote, you can request a free product demo or connect with a security expert through the contact options on the site.

Source
Fortinet FortiGate: Is there a free trial for FortiGate?

The product page does not mention a free trial. However, Fortinet offers a free product demo that allows you to evaluate the solution before committing to a purchase.

Source
Share

Related pages

More on Fortinet FortiGate

More on Jira Service Management

Keep looking

Other head to heads