Softwr

Cybersecurity · head to head

Fortinet FortiGate vs Sprinklr Service

Fortinet FortiGate logo

Fortinet FortiGate

Cybersecurity

Next-generation firewall with AI-powered threat protection

From
$500/year
Rated
-
Full reviewWebsite
Sprinklr Service logo

Sprinklr Service

Customer Support

Unified customer experience management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Fortinet FortiGate security services are sold as separate FortiGuard subscription bundles, so ATP, UTP and ENT determine which protections are actually active; Sprinklr Service no pricing information disclosed; customers must contact sales to request quotes.
  • They diverge on capability: Fortinet FortiGate covers Next-generation firewall, Sprinklr Service covers Omnichannel contact center.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Fortinet FortiGate and Sprinklr Service actually diverge.

Attributes where Fortinet FortiGate and Sprinklr Service differ
AttributeFortinet FortiGateSprinklr Service
Starting price$500/yearOn request
Pricing modelsubscriptionquote
PlatformsHardware, Virtual, CloudWeb, Ios, Android
CategoryCybersecurityCustomer Support
Founded20002009

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fortinet FortiGate

  • Next-generation firewall
  • Intrusion prevention
  • SSL/TLS inspection
  • Application control
  • Web filtering
  • SD-WAN
  • Zero-trust network access
  • AI-powered threat detection

Only in Sprinklr Service

  • Omnichannel contact center
  • AI-powered routing
  • Social listening
  • Knowledge base
  • Workforce optimization
  • Analytics
  • Salesforce
  • SAP

What people use each for

The jobs each tool is most often brought in to do.

Fortinet FortiGate

  • Next-generation firewalling at data centre, campus and branch scalenot Sprinklr Service
  • Secure SD-WAN across distributed sitesnot Sprinklr Service
  • Zero trust network access to internal applicationsnot Sprinklr Service
  • Virtual firewalls in AWS, Azure, Google Cloud and Oraclenot Sprinklr Service
  • Ruggedised deployments in industrial environmentsnot Sprinklr Service

Sprinklr Service

  • Enterprise contact centernot Fortinet FortiGate
  • Social customer carenot Fortinet FortiGate
  • Unified CXnot Fortinet FortiGate
  • Voice of customernot Fortinet FortiGate

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fortinet FortiGate

  • Security services are sold as separate FortiGuard subscription bundles, so ATP, UTP and ENT determine which protections are actually active
  • Throughput is tied to the appliance model, from 500 Mbps on the FortiGate 30G to 520 Gbps on the 7121F, so capacity planning is a hardware purchase
  • Pricing is not published and goes through partners

Sprinklr Service

  • No pricing information disclosed; customers must contact sales to request quotes.
  • Specific features and capabilities are described, but no pricing tiers or cost details are available online.

Pricing, plan by plan

Fortinet FortiGate

$500/year
  • FortiGate Entry$500/year
    • Basic firewall
    • VPN support
    • Threat protection
  • FortiGate Enterprise$2500/year
    • Advanced threat protection
    • SSL inspection
    • Application control
  • FortiGate Ultimate$10000/year
    • All Enterprise features
    • Zero-trust access
    • AI-powered analytics

Sprinklr Service

On request
  • Self-Serve$249/month
    • Listening
    • Engagement
    • Basic analytics
  • Enterprise$undefined/month
    • Full platform
    • AI capabilities
    • Custom implementation

Which should you pick?

Choose Fortinet FortiGate if

  • You need next-generation firewall.
  • You work on Hardware, Virtual, Cloud.
  • You also want intrusion prevention.
Fortinet FortiGate review

Choose Sprinklr Service if

  • You need omnichannel contact center.
  • You work on Web, Ios, Android.
  • You also want ai-powered routing.
Sprinklr Service review

Questions people ask

Is Fortinet FortiGate or Sprinklr Service better?
Neither clearly leads. Fortinet FortiGate starts at $500/year and Sprinklr Service at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fortinet FortiGate or Sprinklr Service?
Fortinet FortiGate starts at $500/year and Sprinklr Service at On request.
Does Fortinet FortiGate or Sprinklr Service run on more platforms?
Fortinet FortiGate runs on Hardware, Virtual, Cloud. Sprinklr Service runs on Web, Ios, Android.
What is Fortinet FortiGate best used for?
Fortinet FortiGate is most often used for next-generation firewalling at data centre, campus and branch scale, secure sd-wan across distributed sites, zero trust network access to internal applications, virtual firewalls in aws, azure, google cloud and oracle. Of those, next-generation firewalling at data centre, campus and branch scale and secure sd-wan across distributed sites are not what Sprinklr Service is typically brought in for.
What can Fortinet FortiGate do that Sprinklr Service cannot?
Fortinet FortiGate covers Next-generation firewall, Intrusion prevention, SSL/TLS inspection, Application control. Sprinklr Service covers Omnichannel contact center, AI-powered routing, Social listening, Knowledge base.

Answered from the vendors’ own pages

Fortinet FortiGate: What are the FortiGate security bundle options?

Fortinet offers three FortiGuard AI-Powered Security Services bundles: ENT Bundle (ultimate security for networks, web, file, SaaS, data, and devices), UTP Bundle (advanced web and network protection), and ATP Bundle (protection against network intrusions and malware with IPS, antivirus, and application control).

Source
Sprinklr Service: How much does Sprinklr Service cost?

Sprinklr Service pricing is not published. This product provides customer service management capabilities. To request pricing information or a quote, customers must contact Sprinklr through the 'Talk to an expert' option on their website.

Source
Fortinet FortiGate: How do I get pricing for FortiGate?

Pricing is not published on the product page. To obtain a quote, you can request a free product demo or connect with a security expert through the contact options on the site.

Source
Sprinklr Service: What features are included in Sprinklr Service?

Sprinklr Service provides customer service management capabilities, but specific plan features and their associated costs are not detailed on the product page. Interested customers must contact Sprinklr sales directly.

Source
Fortinet FortiGate: Is there a free trial for FortiGate?

The product page does not mention a free trial. However, Fortinet offers a free product demo that allows you to evaluate the solution before committing to a purchase.

Source
Share

Related pages

More on Fortinet FortiGate

More on Sprinklr Service

Keep looking

Other head to heads