CRM · head to head
Folk vs Odoo
The short version
- Each has a real cost: Folk no native mobile app, only works through mobile browser which is not optimized for phones; Odoo the free plan is limited to one app, so any second module moves the whole account to a paid per user plan
- They diverge on capability: Folk covers Contact management, Odoo covers Sales management.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Folk and Odoo actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Folk
- Contact management
- Email tracking
- Mail merge
- Chrome extension
- Tags & groups
- Notes & activities
- Import/export
- Search & filters
Only in Odoo
- Sales management
- Inventory
- Accounting
- CRM
- Project management
- E-commerce
- Email marketing
- Payment gateways
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Folk
- Contact managementnot Odoo
- Sales outreachnot Odoo
- Networkingnot Odoo
- Recruitmentnot Odoo
- Investor relationsnot Odoo
Odoo
- Running ERP, CRM, inventory and accounting from one integrated suitenot Folk
- Starting with a single business app and adding modules over timenot Folk
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Folk
- No native mobile app, only works through mobile browser which is not optimized for phones
- Limited workflow automation capabilities compared to enterprise CRMs
- No automatic phone call tracking, requires manual entry
- Limited reporting and analytics features
- Monthly caps on email sends and enrichment credits on lower tiers
- LinkedIn Chrome extension sometimes has synchronization problems
- Email sent through Folk sometimes doesn't appear as sent in user's Outlook account
Odoo
- The free plan is limited to one app, so any second module moves the whole account to a paid per user plan
- Standard runs $13.50 to $16.90 per user per month and Custom $20.40 to $25.50, both quoted with a yearly discount applied
- Implementation services and custom development are not included in any plan
- Odoo.sh hosting is required for custom modules and is charged separately from the subscription
- SMS credits and AI scanning are billed on top of the per user price
Pricing, plan by plan
Folk
Free- Standard$24/month
- Pipeline management
- Email campaigns
- Contact enrichment
- Premium$48/month
- Custom objects
- Email sequences
- Dashboards
- Enterprise$80/month
- Dedicated account manager
- Custom integrations
- Priority support
Odoo
Free- One App FreeFree
- Unlimited users
- One app included
- Hosted on Odoo Online
- Standard$13.5/month
- All apps included
- Odoo Online hosting
- Unlimited support, hosting and maintenance
- Custom$20.4/month
- All apps, multi-company support
- Odoo Studio access
- External API access
Which should you pick?
Choose Folk if
- You need contact management.
- You want to start without paying.
- You also want email tracking.
Choose Odoo if
- You need sales management.
- You want to start without paying.
- You work on Cloud, On-premise, Web, Mobile.
- You also want inventory.
Questions people ask
- Is Folk or Odoo better?
- Neither clearly leads. Folk starts at Free and Odoo at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Folk or Odoo?
- Folk starts at Free and Odoo at Free.
- Does Folk or Odoo run on more platforms?
- Folk runs on Web. Odoo runs on Cloud, On-premise, Web, Mobile.
- Can I use Folk for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Folk best used for?
- Folk is most often used for contact management, sales outreach, networking, recruitment. Of those, contact management and sales outreach are not what Odoo is typically brought in for.
- What can Folk do that Odoo cannot?
- Folk covers Contact management, Email tracking, Mail merge, Chrome extension. Odoo covers Sales management, Inventory, Accounting, CRM. Both handle Web support.
Answered from the vendors’ own pages
Folk: What are Folk's pricing plans?
Folk offers three plans: Standard at $24/month per member (billed annually), Premium at $48/month with custom objects and email sequences, and Enterprise from $80/month with advanced security and dedicated support. New workspaces get a 2-week free trial with all Premium features.
SourceOdoo: How much does Odoo cost per user?
Odoo pricing ranges from $0/month for one free app with unlimited users, to $13.50-$16.90/month per user for Standard, and $20.40-$25.50/month per user for Custom, depending on billing frequency (yearly vs monthly).
SourceFolk: Does Folk offer a mobile app?
Folk does not have native iOS or Android apps. The web interface technically works on mobile browsers but is built primarily for desktop use.
SourceOdoo: Is there a free Odoo plan?
Yes, Odoo offers a free plan that includes unlimited users for one app with hosting and support included on Odoo Online.
SourceFolk: Does Folk track phone calls automatically?
No, Folk does not automatically track phone calls. All call interactions must be manually entered into the system.
SourceOdoo: How does Odoo define a paying user?
A paying user is typically an employee who has access to the Odoo backend to create, view, or edit documents. Customers and suppliers accessing portals are free users and do not count toward the seat limit.
SourceFolk: What integrations does Folk support?
Folk supports over 5,000 integrations through platforms like Zapier and Make. It includes native email, calendar, and WhatsApp sync, LinkedIn extension, and can enrich contact data using its built-in enrichment tool.
SourceOdoo: What is included in Odoo's Standard plan?
The Standard plan at $13.50-$16.90/user/month includes all Odoo apps, hosting, unlimited support and maintenance, daily backups, 24/7 monitoring and security, and free eLearning platform access.
SourceRelated pages
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