CRM · head to head
Kylas vs Odoo
Kylas
CRM
Indian sales CRM sold at a flat monthly rate with unlimited users instead of per seat
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Kylas unlimited users only moves the meter rather than removing it: records are capped, and expanding beyond one hundred thousand costs 500 INR per twenty thousand, which becomes the real cost driver for any business with a large lead database.; Odoo the free plan is limited to one app, so any second module moves the whole account to a paid per user plan
- They diverge on capability: Kylas covers Unlimited users on every plan, Odoo covers Sales management.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Kylas and Odoo actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Kylas
- Unlimited users on every plan
- Lead and deal management
- Record based limits
- Workflow automation
- Quotation management
- Telephony integrations
- WhatsApp and SMS
- BI analytics add-on
Only in Odoo
- Sales management
- Inventory
- Accounting
- CRM
- Project management
- E-commerce
- Email marketing
- Payment gateways
What people use each for
The jobs each tool is most often brought in to do.
Kylas
- A twenty five person Indian inside sales team where per seat CRM pricing would cost several times a flat monthly ratenot Odoo
- A company that wants every employee including support and delivery staff to see customer records without buying them seatsnot Odoo
- A business with high sales headcount turnover that does not want to renegotiate licence counts every quarternot Odoo
- An Indian SME needing native WhatsApp, IndiaMART and local telephony connections rather than a Western CRM with adaptersnot Odoo
Odoo
- Running ERP, CRM, inventory and accounting from one integrated suitenot Kylas
- Starting with a single business app and adding modules over timenot Kylas
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Kylas
- Unlimited users only moves the meter rather than removing it: records are capped, and expanding beyond one hundred thousand costs 500 INR per twenty thousand, which becomes the real cost driver for any business with a large lead database.
- Core functionality such as workflows, email templates and email tracking is sold as separate add-ons from 500 to 800 INR a month, so the advertised flat rate is not what an automated sales operation actually pays.
- The free Embark plan caps records at ten thousand and explicitly cannot be expanded, so it is a trial with no upgrade path in place rather than a workable long term free tier.
- Kylas is built around Indian sales practice and its integration marketplace is dominated by Indian telephony, payments and lead sources, which makes it a poor fit for companies selling primarily into Europe or North America.
- Onboarding is charged at 25,000 INR one-off with training at 5,000 INR per three hour session, so first year cost is meaningfully above twelve months of subscription.
Odoo
- The free plan is limited to one app, so any second module moves the whole account to a paid per user plan
- Standard runs $13.50 to $16.90 per user per month and Custom $20.40 to $25.50, both quoted with a yearly discount applied
- Implementation services and custom development are not included in any plan
- Odoo.sh hosting is required for custom modules and is charged separately from the subscription
- SMS credits and AI scanning are billed on top of the per user price
Pricing, plan by plan
Kylas
Free- EmbarkFree
- Free for life
- Unlimited users
- Ten thousand records, not expandable
- Elevate$12999/month
- Flat rate for unlimited users, not per seat
- One hundred thousand records, expandable
- Quarterly, half-yearly and annual billing terms
- Exceed$undefined/month
- Custom pricing
- Unlimited users
- Around 1.1 million records, adjustable
Odoo
Free- One App FreeFree
- Unlimited users
- One app included
- Hosted on Odoo Online
- Standard$13.5/month
- All apps included
- Odoo Online hosting
- Unlimited support, hosting and maintenance
- Custom$20.4/month
- All apps, multi-company support
- Odoo Studio access
- External API access
Which should you pick?
Choose Kylas if
- You need unlimited users on every plan.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want lead and deal management.
Choose Odoo if
- You need sales management.
- You want to start without paying.
- You work on Cloud, On-premise, Web, Mobile.
- You also want inventory.
Questions people ask
- Is Kylas or Odoo better?
- Neither clearly leads. Kylas starts at Free and Odoo at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Kylas or Odoo?
- Kylas starts at Free and Odoo at Free.
- Does Kylas or Odoo run on more platforms?
- Kylas runs on Web, iOS, Android. Odoo runs on Cloud, On-premise, Web, Mobile.
- Can I use Kylas for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Kylas best used for?
- Kylas is most often used for a twenty five person indian inside sales team where per seat crm pricing would cost several times a flat monthly rate, a company that wants every employee including support and delivery staff to see customer records without buying them seats, a business with high sales headcount turnover that does not want to renegotiate licence counts every quarter, an indian sme needing native whatsapp, indiamart and local telephony connections rather than a western crm with adapters. Of those, a twenty five person indian inside sales team where per seat crm pricing would cost several times a flat monthly rate and a company that wants every employee including support and delivery staff to see customer records without buying them seats are not what Odoo is typically brought in for.
- What can Kylas do that Odoo cannot?
- Kylas covers Unlimited users on every plan, Lead and deal management, Record based limits, Workflow automation. Odoo covers Sales management, Inventory, Accounting, CRM.
Answered from the vendors’ own pages
Kylas: What does Kylas cost?
The Elevate plan is a flat rate of about 12,999 INR per month for unlimited users, with quarterly, half-yearly and annual terms. There is a free Embark plan and a custom Exceed tier.
Odoo: How much does Odoo cost per user?
Odoo pricing ranges from $0/month for one free app with unlimited users, to $13.50-$16.90/month per user for Standard, and $20.40-$25.50/month per user for Custom, depending on billing frequency (yearly vs monthly).
SourceKylas: Does unlimited users really mean unlimited?
Yes for seats. The limit is on records: ten thousand on the free plan, one hundred thousand on Elevate, expandable at 500 INR per twenty thousand.
Odoo: Is there a free Odoo plan?
Yes, Odoo offers a free plan that includes unlimited users for one app with hosting and support included on Odoo Online.
SourceKylas: What is not included in the flat rate?
Workflows, email templates, email tracking, the security module and BI analytics are add-ons from 500 to 5,000 INR per month. Onboarding is 25,000 INR one-off.
Odoo: How does Odoo define a paying user?
A paying user is typically an employee who has access to the Odoo backend to create, view, or edit documents. Customers and suppliers accessing portals are free users and do not count toward the seat limit.
SourceKylas: Is it usable outside India?
It works, but the integration marketplace and sales workflows are built for the Indian market and the pricing is quoted in rupees.
Odoo: What is included in Odoo's Standard plan?
The Standard plan at $13.50-$16.90/user/month includes all Odoo apps, hosting, unlimited support and maintenance, daily backups, 24/7 monitoring and security, and free eLearning platform access.
SourceRelated pages
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