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ERP · head to head

Odoo vs Zoho CRM

Odoo logo

Odoo

ERP

Open-source ERP and CRM suite for all business needs

From
Free
Rated
-
Full reviewWebsite
Zoho CRM logo

Zoho CRM

CRM

The world's favorite CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Odoo the free plan is limited to one app, so any second module moves the whole account to a paid per user plan; Zoho CRM free tier limited to 3 users only
  • They diverge on capability: Odoo covers Sales management, Zoho CRM covers Lead management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Odoo and Zoho CRM actually diverge.

Attributes where Odoo and Zoho CRM differ
AttributeOdooZoho CRM
PlatformsCloud, On-premise, Web, MobileWeb, Ios, Android, Api
CategoryERPCRM
Founded20021996

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Odoo

  • Sales management
  • Inventory
  • Accounting
  • CRM
  • Project management
  • E-commerce
  • Payment gateways
  • Shipping providers

Only in Zoho CRM

  • Lead management
  • Deal tracking
  • Contact management
  • Sales automation
  • Analytics
  • Mobile CRM
  • AI assistant (Zia)
  • G Suite

Both cover

  • Email marketing

What people use each for

The jobs each tool is most often brought in to do.

Odoo

  • Running ERP, CRM, inventory and accounting from one integrated suitenot Zoho CRM
  • Starting with a single business app and adding modules over timenot Zoho CRM

Zoho CRM

  • Sales automationnot Odoo
  • Lead managementnot Odoo
  • Customer supportnot Odoo
  • Marketing automationnot Odoo
  • Analytics & reportingnot Odoo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Odoo

  • The free plan is limited to one app, so any second module moves the whole account to a paid per user plan
  • Standard runs $13.50 to $16.90 per user per month and Custom $20.40 to $25.50, both quoted with a yearly discount applied
  • Implementation services and custom development are not included in any plan
  • Odoo.sh hosting is required for custom modules and is charged separately from the subscription
  • SMS credits and AI scanning are billed on top of the per user price

Zoho CRM

  • Free tier limited to 3 users only
  • Steep pricing when scaling beyond 10 users
  • Limited offline capabilities compared to some competitors
  • Setup and configuration can require significant customization

Pricing, plan by plan

Odoo

Free
  • One App FreeFree
    • Unlimited users
    • One app included
    • Hosted on Odoo Online
  • Standard$13.5/month
    • All apps included
    • Odoo Online hosting
    • Unlimited support, hosting and maintenance
  • Custom$20.4/month
    • All apps, multi-company support
    • Odoo Studio access
    • External API access

Zoho CRM

Free
  • FreeFree
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard$14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional$23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise$40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

Which should you pick?

Choose Odoo if

  • You need sales management.
  • You want to start without paying.
  • You work on Cloud, On-premise, Web, Mobile.
  • You also want inventory.
Odoo review

Choose Zoho CRM if

  • You need lead management.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want deal tracking.
Zoho CRM review

Questions people ask

Is Odoo or Zoho CRM better?
Neither clearly leads. Odoo starts at Free and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Odoo or Zoho CRM?
Odoo starts at Free and Zoho CRM at Free.
Does Odoo or Zoho CRM run on more platforms?
Odoo runs on Cloud, On-premise, Web, Mobile. Zoho CRM runs on Web, Ios, Android, Api.
Can I use Odoo for free?
Both have a free tier, so you can try either at no cost before committing.
What is Odoo best used for?
Odoo is most often used for running erp, crm, inventory and accounting from one integrated suite, starting with a single business app and adding modules over time. Of those, running erp, crm, inventory and accounting from one integrated suite and starting with a single business app and adding modules over time are not what Zoho CRM is typically brought in for.
What can Odoo do that Zoho CRM cannot?
Odoo covers Sales management, Inventory, Accounting, CRM. Zoho CRM covers Lead management, Deal tracking, Contact management, Sales automation. Both handle Email marketing.

Answered from the vendors’ own pages

Odoo: How much does Odoo cost per user?

Odoo pricing ranges from $0/month for one free app with unlimited users, to $13.50-$16.90/month per user for Standard, and $20.40-$25.50/month per user for Custom, depending on billing frequency (yearly vs monthly).

Source
Zoho CRM: Does Zoho CRM have a free tier?

Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.

Source
Odoo: Is there a free Odoo plan?

Yes, Odoo offers a free plan that includes unlimited users for one app with hosting and support included on Odoo Online.

Source
Zoho CRM: What does Zoho CRM cost for a paid plan?

Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.

Source
Odoo: How does Odoo define a paying user?

A paying user is typically an employee who has access to the Odoo backend to create, view, or edit documents. Customers and suppliers accessing portals are free users and do not count toward the seat limit.

Source
Zoho CRM: Is Zoho CRM independent or owned by another company?

Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.

Source
Odoo: What is included in Odoo's Standard plan?

The Standard plan at $13.50-$16.90/user/month includes all Odoo apps, hosting, unlimited support and maintenance, daily backups, 24/7 monitoring and security, and free eLearning platform access.

Source
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