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Automotive · head to head

Mitchell vs Tekmetric

Mitchell logo

Mitchell

Automotive

Collision estimating and repair solutions

From
On request
Rated
-
Full reviewWebsite
Tekmetric logo

Tekmetric

Automotive

Complete shop management for independent shops

From
$179/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mitchell pricing is not published for repair-estimating or claims-management products; buyers must contact the company directly for a quote; Tekmetric every price is per shop, and each additional location needs its own plan subscription
  • They diverge on capability: Mitchell covers Damage estimating, Tekmetric covers Work order management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Mitchell and Tekmetric actually diverge.

Attributes where Mitchell and Tekmetric differ
AttributeMitchellTekmetric
Starting priceOn request$179/month
PlatformsWeb, Desktop, Mobile, TabletWeb, Mobile, App
Founded19462016

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mitchell

  • Damage estimating
  • Labor guides
  • Parts pricing
  • Photo management
  • Work orders
  • Reporting tools
  • Mobile applications
  • Insurance companies

Only in Tekmetric

  • Work order management
  • Vehicle history
  • Scheduling system
  • Estimating tools
  • Invoicing
  • Customer portal
  • Mobile application
  • Email services

Both cover

  • Customer management
  • Payment processors
  • Accounting software
  • SSL encryption
  • Secure authentication
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Mitchell

  • Collision repair shops and auto insurers producing repair estimates and managing claims workflowsnot Tekmetric

Tekmetric

  • Shop management for independent auto repair shops: repair orders, estimates and invoicingnot Mitchell
  • Digital vehicle inspections shared with customersnot Mitchell
  • Managing parts inventory, vendors and technician job clocksnot Mitchell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mitchell

  • Pricing is not published for repair-estimating or claims-management products; buyers must contact the company directly for a quote

Tekmetric

  • Every price is per shop, and each additional location needs its own plan subscription
  • Two-way texting, the real-time shop dashboard, the technician board and employee performance analytics require the Scale plan at $439 per month
  • The labor guide, time and job clocks and parts and inventory reports are withheld from the entry Start plan at $199 per month
  • Integrated payments, a dedicated account manager and quarterly business reviews are Enterprise only, and Enterprise is custom priced with no published rate
  • Multi-shop management is a $70 per month per shop add-on on top of a plan subscription at every location
  • The Tire Suite add-on costs an extra $39 per month per shop
  • The Marketing add-on costs an extra $345 per month per shop, more than the Scale plan itself
  • The discounted rates such as $179 per month require annual billing

Pricing, plan by plan

Mitchell

On request
  • Estimator$undefined/month
    • Damage estimating
    • Parts pricing
    • Labor rates
  • Management$undefined/month
    • Shop management
    • Work order tracking
    • Customer communication
  • Enterprise$undefined/month
    • Complete solution
    • All modules included
    • Dedicated support

Tekmetric

$179/month
  • Start$199/month
    • Inventory management
    • Digital vehicle inspections
    • Smart jobs
  • Grow$349/month
    • All Start features
    • Labor guide
    • Maintenance schedule
  • Scale$439/month
    • All Grow features
    • Two-way texting
    • Real-time shop dashboard
  • Enterprise$null/month
    • Custom pricing
    • Integrated payments
    • Dedicated account manager

Which should you pick?

Choose Mitchell if

  • You need damage estimating.
  • You work on Web, Desktop, Mobile, Tablet.
  • You also want labor guides.
Mitchell review

Choose Tekmetric if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want vehicle history.
Tekmetric review

Questions people ask

Is Mitchell or Tekmetric better?
Neither clearly leads. Mitchell starts at On request and Tekmetric at $179/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mitchell or Tekmetric?
Mitchell starts at On request and Tekmetric at $179/month.
Does Mitchell or Tekmetric run on more platforms?
Mitchell runs on Web, Desktop, Mobile, Tablet. Tekmetric runs on Web, Mobile, App.
What is Mitchell best used for?
Mitchell is most often used for collision repair shops and auto insurers producing repair estimates and managing claims workflows. Of those, collision repair shops and auto insurers producing repair estimates and managing claims workflows is not what Tekmetric is typically brought in for.
What can Mitchell do that Tekmetric cannot?
Mitchell covers Damage estimating, Labor guides, Parts pricing, Photo management. Tekmetric covers Work order management, Vehicle history, Scheduling system, Estimating tools. Both handle Customer management, Payment processors, Accounting software, SSL encryption.

Answered from the vendors’ own pages

Mitchell: What is the pricing for Mitchell software?

Mitchell does not publish pricing on its website. All pricing inquiries must go through their contact form or by contacting their sales team directly for a consultation.

Source
Tekmetric: Are there per-user fees?

No, Tekmetric charges per shop, not per user. All plans include unlimited users, unlimited repair orders (ROs), unlimited support, and no hidden fees.

Source
Mitchell: How do I get a price quote from Mitchell?

Use the Contact Us link on the Mitchell website to initiate a conversation with their sales team, or contact them through the provided contact form to request pricing information.

Source
Tekmetric: Can I pay annually?

Yes, Tekmetric offers both month-to-month and annual subscriptions. Annual billing typically provides savings, and there are no long-term contracts required.

Source
Mitchell: Does Mitchell offer a free trial?

Mitchell does not publish trial information on its website. Trial availability must be confirmed through direct contact with their sales team.

Source
Tekmetric: What add-ons are available?

Tekmetric offers Multi-Shop Management ($70/month per shop), Tire Suite ($39/month per shop), Marketing ($345/month per shop), and Integrated Payments (included in Enterprise plan).

Source
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