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Software · head to head

Employment Hero vs SmartHR

Employment Hero logo

Employment Hero

Software

Australian HR, payroll and recruitment platform for employment management

From
On request
Rated
-
Full reviewWebsite
SmartHR logo

SmartHR

Software

Japanese back-office cloud for labor management, payroll and talent management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Employment Hero hR Essentials at AUD 10/employee/month requires a minimum of 10 users, so it cannot be bought for a team smaller than that even if actual headcount is lower; SmartHR pricing is not published for any of the three named plans (HR Strategy, HR Essential, Talent Management); the vendor states price varies by company size and requires a quote request form

Where they differ

Only the attributes on which Employment Hero and SmartHR actually diverge.

Attributes where Employment Hero and SmartHR differ
AttributeEmployment HeroSmartHR
Pricing modelsubscriptionquote

Identical on both: starting price (On request), free tier (No), platforms (Web), user rating (Not yet rated), category (Unknown).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Employment Hero

  • HR Essentials at AUD 10/employee/month requires a minimum of 10 users, so it cannot be bought for a team smaller than that even if actual headcount is lower
  • Core features like payroll, chat and rostering are unbundled add-ons billed separately per employee, for example Managed Payroll costs an extra AUD 20/employee/month with a AUD 400 monthly minimum

SmartHR

  • Pricing is not published for any of the three named plans (HR Strategy, HR Essential, Talent Management); the vendor states price varies by company size and requires a quote request form
  • Many core functions (payroll, attendance tracking, hiring management, surveys) are separate paid add-on modules rather than included in the base plan price

Pricing, plan by plan

Employment Hero

On request

No published plan breakdown. See the Employment Hero review.

SmartHR

On request

No published plan breakdown. See the SmartHR review.

Which should you pick?

Choose Employment Hero if

Nothing in the data separates Employment Hero from SmartHR on the points above - pick on price and on how each one feels to use.

Employment Hero review

Choose SmartHR if

Nothing in the data separates SmartHR from Employment Hero on the points above - pick on price and on how each one feels to use.

SmartHR review

Questions people ask

Is Employment Hero or SmartHR better?
Neither clearly leads. Employment Hero starts at On request and SmartHR at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Employment Hero or SmartHR?
Employment Hero starts at On request and SmartHR at On request.
Does Employment Hero or SmartHR run on more platforms?
Both run on Web, so platform support will not decide this one for you.
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