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Travel · head to head

Egencia vs Skyscanner

Egencia logo

Egencia

Travel

Corporate online booking and travel management from Amex GBT for mid-market and enterprise programmes

From
On request
Rated
-
Full reviewWebsite
Skyscanner logo

Skyscanner

Travel

Flight, hotel and car hire metasearch engine that compares prices across booking sites and earns referral fees rather than selling the ticket itself

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Skyscanner has a free tier, so it costs nothing to try first.
  • Each has a real cost: Egencia pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.; Skyscanner because Skyscanner is not the merchant of record for most bookings, customer service, cancellations and fare accuracy responsibility sit with whichever partner site the traveller is referred to, not with Skyscanner itself.
  • They diverge on capability: Egencia covers Policy and approval engine, Skyscanner covers Flight price comparison.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Egencia and Skyscanner actually diverge.

Attributes where Egencia and Skyscanner differ
AttributeEgenciaSkyscanner
Starting priceOn requestFree
Pricing modelquoteFree for travellers, referral fees from booking partners
Free tierNoYes
PlatformsWeb, iOS, AndroidiOS, Android, Web

Identical on both: user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Egencia

  • Policy and approval engine
  • Negotiated rate loading
  • Traveller tracking
  • Agent support
  • Concur Expense integration
  • AI booking assistant

Only in Skyscanner

  • Flight price comparison
  • Flexible date and destination search
  • Hotel and car hire comparison
  • Price alerts
  • Direct booking for select flights
  • Multi-city and layover search

What people use each for

The jobs each tool is most often brought in to do.

Egencia

  • A company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch TMCnot Skyscanner
  • A finance team standardising on SAP Concur that wants booking data pre-populating expense reportsnot Skyscanner
  • A multi-country employer needing consolidated duty of care reporting on where staff are travellingnot Skyscanner
  • An organisation moving off a regional TMC and wanting one supplier across Europe and North Americanot Skyscanner

Skyscanner

  • A traveller wanting to compare flight prices across many airlines and agents quickly before deciding where to booknot Egencia
  • Someone with flexible travel dates wanting to browse the cheapest dates or destinations without a fixed itinerarynot Egencia
  • A traveller wanting hotel or car hire price comparison across multiple sites in one searchnot Egencia
  • Someone who wants a price alert on a specific route to book when the fare drops, before committingnot Egencia

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Egencia

  • Pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.
  • It is now a service tier inside Amex GBT rather than an independent supplier, so a competitive process that shortlists both Egencia and Amex GBT is not really two bids.
  • Regional content and service quality are uneven, and companies with travellers in smaller markets often find local fares and hotels missing from the tool and end up going offline.
  • Implementation to load negotiated rates and configure policy typically runs months, and rate loading errors surface as travellers seeing the wrong prices rather than as a clean failure.
  • Because the platform underwent a relaunch on new architecture, customers migrating from the older Egencia stack have faced feature parity gaps and retraining during the transition.

Skyscanner

  • Because Skyscanner is not the merchant of record for most bookings, customer service, cancellations and fare accuracy responsibility sit with whichever partner site the traveller is referred to, not with Skyscanner itself.
  • Prices shown in comparison results can occasionally be inaccurate or unavailable by the time the traveller reaches the partner site, since prices are pulled from partner feeds that update on their own schedule.
  • Booking through a smaller, unfamiliar third-party travel agent surfaced in comparison results carries more risk around customer service quality and fare rules than booking directly with an airline or a well-known agency.
  • The referral fee business model can create an incentive to surface partners paying higher commission prominently, and Skyscanner does not publish which listed results are influenced by commission versus pure price ranking.
  • The newer direct booking option covers only some flights, so most bookings still route the traveller through a third-party partner site, meaning the core experience remains a redirect rather than a self-contained transaction.

Pricing, plan by plan

Egencia

On request
  • Egencia$undefined/year
    • Per-transaction booking fees, online and offline rates differ
    • Optional annual platform or management fee
    • Implementation and rate loading charges

Skyscanner

Free
  • SkyscannerFree
    • Free to search and compare for travellers, no subscription or comparison fee charged
    • Revenue comes from referral or affiliate fees paid by airlines, agents and hotel sites on completed bookings
    • Skyscanner does not hold the payment or booking relationship for most results, the partner site does

Which should you pick?

Choose Egencia if

  • You need policy and approval engine.
  • You work on Web, iOS, Android.
  • You also want negotiated rate loading.
Egencia review

Choose Skyscanner if

  • You need flight price comparison.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want flexible date and destination search.
Skyscanner review

Questions people ask

Is Egencia or Skyscanner better?
Neither clearly leads. Egencia starts at On request and Skyscanner at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Egencia or Skyscanner?
Skyscanner has a free tier; the other does not. Paid plans start at On request for Egencia and Free for Skyscanner.
Does Egencia or Skyscanner run on more platforms?
Egencia runs on Web, iOS, Android. Skyscanner runs on iOS, Android, Web.
Can I use Skyscanner for free?
Yes. Skyscanner has a free tier, so you can try it without paying. Egencia starts at On request.
What is Egencia best used for?
Egencia is most often used for a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc, a finance team standardising on sap concur that wants booking data pre-populating expense reports, a multi-country employer needing consolidated duty of care reporting on where staff are travelling, an organisation moving off a regional tmc and wanting one supplier across europe and north america. Of those, a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc and a finance team standardising on sap concur that wants booking data pre-populating expense reports are not what Skyscanner is typically brought in for.
What can Egencia do that Skyscanner cannot?
Egencia covers Policy and approval engine, Negotiated rate loading, Traveller tracking, Agent support. Skyscanner covers Flight price comparison, Flexible date and destination search, Hotel and car hire comparison, Price alerts.

Answered from the vendors’ own pages

Egencia: Is Egencia still sold under its own name?

Yes. Amex GBT bought it in 2021 and kept the brand, relaunching it in 2026 with a conversational AI assistant and a Concur Expense integration.

Skyscanner: Does Skyscanner sell the ticket or hotel room?

For most results, no. It compares prices and refers the traveller to the airline, agent or hotel site to complete the actual booking and payment; it has recently added direct booking for some flights only.

Egencia: How is it different from Amex GBT itself?

Egencia is the more self-service, lower-touch tier of the same company, aimed at mid-market programmes; Amex GBT proper is the high-touch enterprise service.

Skyscanner: How does Skyscanner make money if it is free to use?

It earns referral or affiliate fees from airlines, travel agents and hotel booking sites when a comparison click leads to a completed booking on their site.

Egencia: Does it replace an expense system?

No. It books travel and feeds data to expense tools such as SAP Concur; you still need an expense product.

Skyscanner: Is Skyscanner the same kind of company as Booking.com or Expedia?

No. Those are merchants of record that process payment and hold the booking directly, earning commission or package margin. Skyscanner is a metasearch comparison layer that mostly refers travellers elsewhere to book.

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