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Government · head to head

eCode360 vs MetricStream

eCode360 logo

eCode360

Government

Digital Municipal Codes

From
$175/month
Free plan
No
MetricStream logo

MetricStream

Cybersecurity

Enterprise GRC suite for large regulated organisations, with implementation costs that exceed the licence

From
On request
Free plan
No

The short version

  • eCode360 starts at $175/mo; MetricStream prices on request.
  • Only eCode360 lists online Code Publishing; only MetricStream lists enterprise and operational risk.
  • Prices and features on this page were last checked on 13 November 2026.

Where they differ

Only the attributes on which eCode360 and MetricStream actually diverge.

Attributes where eCode360 and MetricStream differ
AttributeeCode360MetricStream
Starting price$175/monthOn request
Pricing modelSubscriptionQuote
PlatformsWeb, iOS, AndroidWeb
CategoryGovernmentCybersecurity

Identical on both: free tier (No).

Not yet recorded: founded for MetricStream.

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in eCode360

  • Online Code Publishing
  • Zoning Map Integration
  • Advanced Search
  • Code Comparison
  • Mobile Responsive
  • ArcGIS
  • Zoning Software
  • Document Systems

Only in MetricStream

  • Enterprise and operational risk
  • Regulatory compliance
  • Internal audit
  • Third-party risk
  • Cyber risk quantification
  • Policy and case management
  • Content libraries
  • ESG reporting

What people use each for

The jobs each tool is most often brought in to do.

eCode360

  • Citizen Servicesnot MetricStream
  • Records Managementnot MetricStream
  • Public Safetynot MetricStream
  • Civic Engagementnot MetricStream

MetricStream

  • A multinational bank mapping one control set against obligations from several regulators and needing to evidence the mapping to examinersnot eCode360
  • An insurer consolidating separate risk, audit and vendor systems that currently produce contradictory numbers to the boardnot eCode360
  • A pharmaceutical company that must track regulatory change across jurisdictions and show what each change affectednot eCode360
  • An organisation whose three lines of defence must share one risk taxonomy rather than three overlapping spreadsheetsnot eCode360

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

eCode360

  • eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
  • ICC Code Solutions' own eCode360 page lists a Professional Subscription at $195 per year in USD for read access to the eCode library, separate from the municipal codification subscriptions sold to local governments

MetricStream

  • Implementation typically costs one and a half to two and a half times the first year licence, so a one million dollar licence carries a one and a half to two and a half million dollar rollout that rarely appears in the initial business case
  • Full deployment takes six to eighteen months, during which the organisation runs old and new processes in parallel and the promised efficiency gain is negative
  • Per-user pricing in the low thousands per year per seat discourages giving access to the first line of defence, which is precisely where risk data originates, so many deployments end up with data still arriving by spreadsheet
  • Configuration flexibility comes at the price of specialist skills, and organisations become dependent on MetricStream partners or a small internal team, making later changes slow and expensive
  • The interface and workflow feel enterprise-heavy next to modern compliance tools, and infrequent business users find it hard, which suppresses the participation the platform is meant to enable

Pricing, plan by plan

eCode360

$175/month
  • eCode360$175/mo
    • Online Codes
    • Zoning Integration
    • Mobile Access

MetricStream

On request
  • MetricStream GRCOn request
    • Enterprise risk, audit, compliance and third-party modules
    • Regulatory content libraries
    • Multi-entity and multi-jurisdiction support

Which should you pick?

Choose eCode360 if

  • You need online code publishing.
  • You work on Web, iOS, Android.
  • You also want zoning map integration.

Choose MetricStream if

  • You need enterprise and operational risk.
  • You also want regulatory compliance.

Questions people ask

Is eCode360 or MetricStream better?
Neither clearly leads. eCode360 starts at $175/month and MetricStream at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, eCode360 or MetricStream?
eCode360 starts at $175/month and MetricStream at On request.
Does eCode360 or MetricStream run on more platforms?
eCode360 runs on Web, iOS, Android. MetricStream runs on Web.
What is eCode360 best used for?
eCode360 is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what MetricStream is typically brought in for.
What can eCode360 do that MetricStream cannot?
eCode360 covers Online Code Publishing, Zoning Map Integration, Advanced Search, Code Comparison. MetricStream covers Enterprise and operational risk, Regulatory compliance, Internal audit, Third-party risk.

Answered from the vendors’ own pages

MetricStream: What does MetricStream cost?

It is quoted. Market data suggests roughly 75,000 to 150,000 US dollars a year for small enterprise deployments, 250,000 to 500,000 for medium and 750,000 upwards for large.

MetricStream: How long is implementation?

Six to eighteen months for a full platform deployment, and the services cost usually exceeds the first year licence.

MetricStream: Is it right for a mid-market company?

Usually not. Its depth suits organisations with several regulators and formal three lines of defence structures.

MetricStream: Does it replace SOC 2 automation tools?

It can cover the framework, but it is not designed for the automated evidence collection those tools do cheaply.

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