Softwr

Government · head to head

GovQA vs Resolver

GovQA logo

GovQA

Government

Government Request Management

From
$400/month
Free plan
No
Full reviewWebsite
Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: GovQA pricing not published on vendor website; government contracting and custom quote model obscures list pricing; Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • They diverge on capability: GovQA covers FOIA Management, Resolver covers Incident management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which GovQA and Resolver actually diverge.

Attributes where GovQA and Resolver differ
AttributeGovQAResolver
Starting price$400/monthOn request
Pricing modelsubscriptionquote
PlatformsWebWeb, iOS, Android
CategoryGovernmentCybersecurity
Founded1999Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GovQA

  • FOIA Management
  • Subpoena Processing
  • e-Discovery
  • Constituent Portal
  • Reporting
  • Document Management
  • Email
  • Court Systems

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

What people use each for

The jobs each tool is most often brought in to do.

GovQA

  • Public records request management and legal compliance automationnot Resolver
  • Digital communication delivery to residents and constituentsnot Resolver
  • Service request management for government agencies and local departmentsnot Resolver
  • Agenda and meeting management for city councils and boardsnot Resolver
  • Business licensing and permitting workflow automationnot Resolver

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot GovQA
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot GovQA
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot GovQA
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot GovQA

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GovQA

  • Pricing not published on vendor website; government contracting and custom quote model obscures list pricing
  • Requires booking a demo to learn pricing and deployment options

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Pricing, plan by plan

GovQA

$400/month
  • Request Management$400/month
    • FOIA Management
    • e-Discovery
    • Constituent Portal

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Which should you pick?

Choose GovQA if

  • You need foia management.
  • You also want subpoena processing.
GovQA review

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.
Resolver review

Questions people ask

Is GovQA or Resolver better?
Neither clearly leads. GovQA starts at $400/month and Resolver at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GovQA or Resolver?
GovQA starts at $400/month and Resolver at On request.
Does GovQA or Resolver run on more platforms?
GovQA runs on Web. Resolver runs on Web, iOS, Android.
What is GovQA best used for?
GovQA is most often used for public records request management and legal compliance automation, digital communication delivery to residents and constituents, service request management for government agencies and local departments, agenda and meeting management for city councils and boards. Of those, public records request management and legal compliance automation and digital communication delivery to residents and constituents are not what Resolver is typically brought in for.
What can GovQA do that Resolver cannot?
GovQA covers FOIA Management, Subpoena Processing, e-Discovery, Constituent Portal. Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit.

Answered from the vendors’ own pages

GovQA: What does GovQA (formerly Granicus) cost?

Granicus does not display pricing on its website. The vendor requires customers to schedule a demo or contact sales to receive cost estimates.

Source
Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

GovQA: Does Granicus offer Government Experience Agent (GXA) pricing separately?

Granicus lists Government Experience Agent as a feature of its Government Experience Cloud platform, but separate licensing costs are not published.

Source
Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

GovQA: How many users can access Granicus services under one license?

Granicus does not specify user seat counts, unlimited user models, or per-agency pricing on its website. Licensing terms vary by government size and jurisdiction.

Source
Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

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