Software · head to head
DocuWare vs eCode360
The short version
- Each has a real cost: DocuWare complex setup requiring significant IT effort before full functionality is achieved; eCode360 eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
- They diverge on capability: DocuWare covers Document Storage, eCode360 covers Online Code Publishing.
Where they differ
Only the attributes on which DocuWare and eCode360 actually diverge.
Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in DocuWare
- Document Storage
- Intelligent Indexing
- Workflow Automation
- Mobile Access
- Electronic Signatures
- Microsoft 365
- SAP
- QuickBooks
Only in eCode360
- Online Code Publishing
- Zoning Map Integration
- Advanced Search
- Code Comparison
- Mobile Responsive
- ArcGIS
- Zoning Software
- Document Systems
Both cover
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
DocuWare
- Citizen Services
- Records Management
- Public Safety
- Civic Engagement
eCode360
- Citizen Services
- Records Management
- Public Safety
- Civic Engagement
Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
DocuWare
- Complex setup requiring significant IT effort before full functionality is achieved
- Limited user interface customization restricting tailored workflows and branding
- Performance slowdowns when processing large document volumes or handling many simultaneous users
- Search requires exact matches and is case-sensitive, limiting usability
- Limited offline access with mobile app offering reduced functionality
- Integration challenges with major ERP platforms
- Steep initial investment, particularly for migrating older systems
eCode360
- eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
- ICC Code Solutions' own eCode360 page lists a Professional Subscription at $195 per year in USD for read access to the eCode library, separate from the municipal codification subscriptions sold to local governments
Pricing, plan by plan
DocuWare
On requestNo published plan breakdown. See the DocuWare review.
eCode360
$175/month- eCode360$175/month
- Online Codes
- Zoning Integration
- Mobile Access
Which should you pick?
Choose DocuWare if
- You need document storage.
- You work on Web, iOS, Android.
- You also want intelligent indexing.
Choose eCode360 if
- You need online code publishing.
- You work on Web, Ios, Android.
- You also want zoning map integration.
Questions people ask
- Is DocuWare or eCode360 better?
- Neither clearly leads. DocuWare starts at On request and eCode360 at $175/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, DocuWare or eCode360?
- DocuWare starts at On request and eCode360 at $175/month.
- Does DocuWare or eCode360 run on more platforms?
- DocuWare runs on Web, iOS, Android. eCode360 runs on Web, Ios, Android.
- What is DocuWare best used for?
- DocuWare is most often used for citizen services, records management, public safety, civic engagement.
- What can DocuWare do that eCode360 cannot?
- DocuWare covers Document Storage, Intelligent Indexing, Workflow Automation, Mobile Access. eCode360 covers Online Code Publishing, Zoning Map Integration, Advanced Search, Code Comparison. Both handle Web support, Ios support, Android support.
Answered from the vendors’ own pages
DocuWare: Is DocuWare available as cloud or on-premises?
DocuWare is available as both a cloud-based SaaS solution and as an on-premises deployment option.
SourceDocuWare: What platforms does DocuWare support?
DocuWare is available as a web-based platform accessible via browser, with mobile apps available on iOS and Android.
SourceDocuWare: Does DocuWare offer offline access?
DocuWare has limited offline access capabilities. The mobile app offers fewer features compared to the desktop version.
Source