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Software · head to head

DEAR Inventory vs FullStory

DEAR Inventory logo

DEAR Inventory

Software

Complete inventory and order management system

From
On request
Rated
-
Full reviewWebsite
FullStory logo

FullStory

Software

Digital experience intelligence platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only FullStory has a free tier, so it costs nothing to try first.
  • Each has a real cost: DEAR Inventory dEAR Inventory is now sold as Cin7 Core with four named tiers (Standard, Pro, Advanced, Omni) but no dollar figures are published, only an ROI calculator; FullStory free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
  • They diverge on capability: DEAR Inventory covers Inventory management, FullStory covers Session replay.

Where they differ

Only the attributes on which DEAR Inventory and FullStory actually diverge.

Attributes where DEAR Inventory and FullStory differ
AttributeDEAR InventoryFullStory
Starting priceOn requestFree
Pricing modelsubscriptionquote
Free tierNoYes
PlatformsWeb, Mobile app, Cloud-basedWeb, Mobile
Founded20132014

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DEAR Inventory

  • Inventory management
  • Manufacturing
  • Purchase orders
  • Sales orders
  • Accounting
  • Xero
  • QuickBooks
  • Shopify

Only in FullStory

  • Session replay
  • Heatmaps
  • Conversion funnels
  • User journey mapping
  • Error tracking
  • Frustration signals
  • Search functionality
  • Custom events

What people use each for

The jobs each tool is most often brought in to do.

DEAR Inventory

  • Manufacturing managementnot FullStory
  • Order processingnot FullStory
  • Stock controlnot FullStory
  • Financial integrationnot FullStory

FullStory

  • User experience analysisnot DEAR Inventory
  • Bug reproductionnot DEAR Inventory
  • Conversion optimizationnot DEAR Inventory
  • Customer supportnot DEAR Inventory
  • Product developmentnot DEAR Inventory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DEAR Inventory

  • DEAR Inventory is now sold as Cin7 Core with four named tiers (Standard, Pro, Advanced, Omni) but no dollar figures are published, only an ROI calculator

FullStory

  • Free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
  • Personal email addresses cannot be used for signup; business email domain required
  • Paid plan pricing not publicly listed, requires sales contact for quotes
  • Free plan has no email support, only community-based assistance
  • Mobile app analytics requires a separate add-on purchase

Pricing, plan by plan

DEAR Inventory

On request
  • Standard$249/month
    • Core features
    • 5 users
    • Standard support
  • Professional$449/month
    • Advanced manufacturing
    • 10 users
    • Priority support
  • Enterprise$849/month
    • Full features
    • Unlimited users
    • Dedicated support

FullStory

Free
  • FreeFree
    • 1,000 sessions/month
    • 14-day data retention
    • Basic analytics
  • Business$undefined/month
    • Custom sessions
    • 3-month retention
    • Advanced analytics
  • Enterprise$undefined/month
    • Unlimited sessions
    • Custom retention
    • Advanced privacy controls

Which should you pick?

Choose DEAR Inventory if

  • You need inventory management.
  • You work on Web, Mobile app, Cloud-based.
  • You also want manufacturing.
DEAR Inventory review

Choose FullStory if

  • You need session replay.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want heatmaps.
FullStory review

Questions people ask

Is DEAR Inventory or FullStory better?
Neither clearly leads. DEAR Inventory starts at On request and FullStory at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DEAR Inventory or FullStory?
FullStory has a free tier; the other does not. Paid plans start at On request for DEAR Inventory and Free for FullStory.
Does DEAR Inventory or FullStory run on more platforms?
DEAR Inventory runs on Web, Mobile app, Cloud-based. FullStory runs on Web, Mobile.
Can I use FullStory for free?
Yes. FullStory has a free tier, so you can try it without paying. DEAR Inventory starts at On request.
What is DEAR Inventory best used for?
DEAR Inventory is most often used for manufacturing management, order processing, stock control, financial integration. Of those, manufacturing management and order processing are not what FullStory is typically brought in for.
What can DEAR Inventory do that FullStory cannot?
DEAR Inventory covers Inventory management, Manufacturing, Purchase orders, Sales orders. FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping.

Answered from the vendors’ own pages

FullStory: What does FullStory's free tier include?

30,000 sessions per month, 10 user seats, 5,000 server-side events per month, 1 year of session replay retention, and 1 year of product analytics retention. Session capture pauses when you exceed the monthly limit, though existing sessions remain accessible.

Source
FullStory: What features are excluded from the free plan?

Dashboards, configurable form privacy, Go-Live functionality, Streams, client-side rate hooks, mobile app analytics, and StoryAI are not available on the free tier. Email support is also unavailable; only community-based help is provided.

Source
FullStory: Can I use a personal email to sign up for FullStory's free plan?

No. FullStory requires a business email domain for signup; personal email services like Gmail cannot be used for free plan registration.

Source
FullStory: How does FullStory integrate with Slack?

FullStory's Slack integration allows individual users to send noteworthy sessions to Slack channels. Advanced and Enterprise plans can configure Alerts to receive notifications in Slack when user metrics exceed defined thresholds.

Source
FullStory: What analytics platforms does FullStory integrate with?

FullStory integrates with Segment, Mixpanel, Adobe Analytics, Google Analytics, Salesforce, HubSpot, and others. These integrations allow you to attach FullStory session URLs to events in your analytics platform for cross-platform correlation.

Source
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