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Software · head to head

DEAR Inventory vs Hotjar

DEAR Inventory logo

DEAR Inventory

Software

Complete inventory and order management system

From
On request
Rated
-
Full reviewWebsite
H

Hotjar

Software

Understand how users behave on your site

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Hotjar has a free tier, so it costs nothing to try first.
  • Each has a real cost: DEAR Inventory dEAR Inventory is now sold as Cin7 Core with four named tiers (Standard, Pro, Advanced, Omni) but no dollar figures are published, only an ROI calculator; Hotjar website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
  • They diverge on capability: DEAR Inventory covers Inventory management, Hotjar covers Heatmaps.

Where they differ

Only the attributes on which DEAR Inventory and Hotjar actually diverge.

Attributes where DEAR Inventory and Hotjar differ
AttributeDEAR InventoryHotjar
Starting priceOn requestFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Mobile app, Cloud-basedWeb
Founded20132014

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DEAR Inventory

  • Inventory management
  • Manufacturing
  • Purchase orders
  • Sales orders
  • Accounting
  • Xero
  • QuickBooks
  • Shopify

Only in Hotjar

  • Heatmaps
  • Session recordings
  • Feedback widgets
  • Surveys
  • User interviews
  • Conversion funnels
  • Form analytics
  • Rage click detection

What people use each for

The jobs each tool is most often brought in to do.

DEAR Inventory

  • Manufacturing managementnot Hotjar
  • Order processingnot Hotjar
  • Stock controlnot Hotjar
  • Financial integrationnot Hotjar

Hotjar

  • User behavior analysisnot DEAR Inventory
  • Conversion optimizationnot DEAR Inventory
  • UX researchnot DEAR Inventory
  • Customer feedbacknot DEAR Inventory
  • Usability testingnot DEAR Inventory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DEAR Inventory

  • DEAR Inventory is now sold as Cin7 Core with four named tiers (Standard, Pro, Advanced, Omni) but no dollar figures are published, only an ROI calculator

Hotjar

  • Website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
  • Session recording limits - free and lower-tier plans have monthly session recording caps that must be sampled above the limit
  • Inaccurate heatmaps on dynamic pages - heatmaps fail to display correctly on pages with modals, sticky navigation bars, and pop-up overlays
  • No mobile app - only web-based access available
  • Not real-time analytics - includes slight data processing delay

Pricing, plan by plan

DEAR Inventory

On request
  • Standard$249/month
    • Core features
    • 5 users
    • Standard support
  • Professional$449/month
    • Advanced manufacturing
    • 10 users
    • Priority support
  • Enterprise$849/month
    • Full features
    • Unlimited users
    • Dedicated support

Hotjar

Free

No published plan breakdown. See the Hotjar review.

Which should you pick?

Choose DEAR Inventory if

  • You need inventory management.
  • You work on Web, Mobile app, Cloud-based.
  • You also want manufacturing.
DEAR Inventory review

Choose Hotjar if

  • You need heatmaps.
  • You want to start without paying.
  • You also want session recordings.
Hotjar review

Questions people ask

Is DEAR Inventory or Hotjar better?
Neither clearly leads. DEAR Inventory starts at On request and Hotjar at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DEAR Inventory or Hotjar?
Hotjar has a free tier; the other does not. Paid plans start at On request for DEAR Inventory and Free for Hotjar.
Does DEAR Inventory or Hotjar run on more platforms?
DEAR Inventory runs on Web, Mobile app, Cloud-based. Hotjar runs on Web.
Can I use Hotjar for free?
Yes. Hotjar has a free tier, so you can try it without paying. DEAR Inventory starts at On request.
What is DEAR Inventory best used for?
DEAR Inventory is most often used for manufacturing management, order processing, stock control, financial integration. Of those, manufacturing management and order processing are not what Hotjar is typically brought in for.
What can DEAR Inventory do that Hotjar cannot?
DEAR Inventory covers Inventory management, Manufacturing, Purchase orders, Sales orders. Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys.

Answered from the vendors’ own pages

Hotjar: Does Hotjar have a free tier?

Yes. Hotjar's free plan (now under Contentsquare) includes 200,000 monthly sessions, 10,000 session replays, and unlimited heatmaps, with no time limit on the free tier.

Source
Hotjar: Can I export my data from Hotjar?

Yes. Hotjar allows exporting heatmaps as JPG images, survey responses as CSV files, and session recording metadata. Advanced export options are available through the Hotjar API.

Source
Hotjar: Does Hotjar provide real-time analytics?

No. Hotjar has a slight delay in data processing and does not offer true real-time analytics compared to some competitors.

Source
Hotjar: What integrations does Hotjar support?

Hotjar integrates with Google Analytics, Google Tag Manager, Slack, HubSpot, Jira, Linear, Microsoft Teams, Zapier, and hundreds of other tools through its API and partner integrations.

Source
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