Is FullStory or Linnworks better?

Neither clearly leads. FullStory starts at Free and Linnworks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, FullStory or Linnworks?

FullStory has a free tier; the other does not. Paid plans start at Free for FullStory and On request for Linnworks.

Does FullStory or Linnworks run on more platforms?

Both run on Web, Mobile, so platform support will not decide this one for you.

Can I use FullStory for free?

Yes. FullStory has a free tier, so you can try it without paying. Linnworks starts at On request.

What is FullStory best used for?

FullStory is most often used for user experience analysis, bug reproduction, conversion optimization, customer support. Of those, user experience analysis and bug reproduction are not what Linnworks is typically brought in for.

What can FullStory do that Linnworks cannot?

FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping. Linnworks covers Inventory sync, Order management, Shipping automation, Warehouse management.

E-commerce · head to head

FullStory vs Linnworks

FullStory

E-commerce

Digital experience intelligence platform

From: Free
Rated: -

Full review Website

Linnworks

Inventory Management

Multi-channel commerce automation

From: On request
Rated: -

Full review Website

The short version

Only FullStory has a free tier, so it costs nothing to try first.
Each has a real cost: FullStory free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites; Linnworks custom pricing based on monthly order volume with no transparent public pricing published
They diverge on capability: FullStory covers Session replay, Linnworks covers Inventory sync.

Where they differ

Only the attributes on which FullStory and Linnworks actually diverge.

Attributes where FullStory and Linnworks differ
Attribute	FullStory	Linnworks
Starting price	Free	On request
Pricing model	quote	subscription
Free tier	Yes	No
Category	E-commerce	Inventory Management
Founded	2014	2009

Identical on both: platforms (Web, Mobile), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FullStory

Session replay
Heatmaps
Conversion funnels
User journey mapping
Error tracking
Frustration signals
Search functionality
Custom events

Only in Linnworks

Inventory sync
Order management
Shipping automation
Warehouse management
Amazon
eBay
Shopify
Magento

What people use each for

The jobs each tool is most often brought in to do.

FullStory

User experience analysisnot Linnworks
Bug reproductionnot Linnworks
Conversion optimizationnot Linnworks
Customer supportnot Linnworks
Product developmentnot Linnworks

Linnworks

Multi-channel inventory synchronisation across 100+ marketplacesnot FullStory
Order and shipment automationnot FullStory
Warehouse management through add-on modulesnot FullStory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FullStory

Free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
Personal email addresses cannot be used for signup; business email domain required
Paid plan pricing not publicly listed, requires sales contact for quotes
Free plan has no email support, only community-based assistance
Mobile app analytics requires a separate add-on purchase

Linnworks

Custom pricing based on monthly order volume with no transparent public pricing published
Requires contacting sales team for quote, preventing price comparison before sales engagement
Onboarding services incur one-time implementation fees calculated based on package selection and internal resources

Pricing, plan by plan

FullStory

Free

FreeFree
- 1,000 sessions/month
- 14-day data retention
- Basic analytics
Business$undefined/month
- Custom sessions
- 3-month retention
- Advanced analytics
Enterprise$undefined/month
- Unlimited sessions
- Custom retention
- Advanced privacy controls

Linnworks

On request

No published plan breakdown. See the Linnworks review.

Which should you pick?

Choose FullStory if

You need session replay.
You want to start without paying.
You work on Web, Mobile.
You also want heatmaps.

FullStory review

Choose Linnworks if

You need inventory sync.
You work on Web, Mobile.
You also want order management.

Linnworks review

Questions people ask

Is FullStory or Linnworks better?: Neither clearly leads. FullStory starts at Free and Linnworks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FullStory or Linnworks?: FullStory has a free tier; the other does not. Paid plans start at Free for FullStory and On request for Linnworks.
Does FullStory or Linnworks run on more platforms?: Both run on Web, Mobile, so platform support will not decide this one for you.
Can I use FullStory for free?: Yes. FullStory has a free tier, so you can try it without paying. Linnworks starts at On request.
What is FullStory best used for?: FullStory is most often used for user experience analysis, bug reproduction, conversion optimization, customer support. Of those, user experience analysis and bug reproduction are not what Linnworks is typically brought in for.
What can FullStory do that Linnworks cannot?: FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping. Linnworks covers Inventory sync, Order management, Shipping automation, Warehouse management.

Answered from the vendors’ own pages

FullStory: What does FullStory's free tier include?

30,000 sessions per month, 10 user seats, 5,000 server-side events per month, 1 year of session replay retention, and 1 year of product analytics retention. Session capture pauses when you exceed the monthly limit, though existing sessions remain accessible.

Source

FullStory: What features are excluded from the free plan?

Dashboards, configurable form privacy, Go-Live functionality, Streams, client-side rate hooks, mobile app analytics, and StoryAI are not available on the free tier. Email support is also unavailable; only community-based help is provided.

Source

FullStory: Can I use a personal email to sign up for FullStory's free plan?

No. FullStory requires a business email domain for signup; personal email services like Gmail cannot be used for free plan registration.

Source

FullStory: How does FullStory integrate with Slack?

FullStory's Slack integration allows individual users to send noteworthy sessions to Slack channels. Advanced and Enterprise plans can configure Alerts to receive notifications in Slack when user metrics exceed defined thresholds.

Source

FullStory: What analytics platforms does FullStory integrate with?

FullStory integrates with Segment, Mixpanel, Adobe Analytics, Google Analytics, Salesforce, HubSpot, and others. These integrations allow you to attach FullStory session URLs to events in your analytics platform for cross-platform correlation.

Source

FullStory vs Linnworks

FullStory

Linnworks

The short version

Where they differ

What each one covers

Only in FullStory

Only in Linnworks

What people use each for

FullStory

Linnworks

Where each one falls short

FullStory

Linnworks

Pricing, plan by plan

FullStory

Linnworks

Which should you pick?

Choose FullStory if

Choose Linnworks if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on FullStory

More on Linnworks

Keep looking

Other head to heads