Is FullStory or TradeGecko better?

Neither clearly leads. FullStory starts at Free and TradeGecko at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, FullStory or TradeGecko?

FullStory has a free tier; the other does not. Paid plans start at Free for FullStory and On request for TradeGecko.

Does FullStory or TradeGecko run on more platforms?

FullStory runs on Web, Mobile. TradeGecko runs on Web, Mobile app, Cloud-based.

Can I use FullStory for free?

Yes. FullStory has a free tier, so you can try it without paying. TradeGecko starts at On request.

What is FullStory best used for?

FullStory is most often used for user experience analysis, bug reproduction, conversion optimization, customer support. Of those, user experience analysis and bug reproduction are not what TradeGecko is typically brought in for.

What can FullStory do that TradeGecko cannot?

FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping. TradeGecko covers Inventory management, Order management, Purchase order automation, Supplier management.

E-commerce · head to head

FullStory vs TradeGecko

FullStory

E-commerce

Digital experience intelligence platform

From: Free
Rated: -

Full review Website

TradeGecko

Inventory Management

Complete inventory and order management platform

From: On request
Rated: -

Full review Website

The short version

Only FullStory has a free tier, so it costs nothing to try first.
Each has a real cost: FullStory free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites; TradeGecko the vendor's own pricing page as captured by the Internet Archive on 2019 listed a Lite plan at $79 per month billed annually (or $99 billed monthly) including 2 users, 1 sales channel integration, and 300 sales orders per month, with additional users at $50 per user per month, additional sales channels at $50 per channel per month, and additional orders at $10 per package of 100; a lower tier included 150 sales orders per month with overage at $20 per package of 100 orders; TradeGecko was later acquired and its cloud service was shut down in 2020 with customers migrated to Intuit's QuickBooks Commerce
They diverge on capability: FullStory covers Session replay, TradeGecko covers Inventory management.

Where they differ

Only the attributes on which FullStory and TradeGecko actually diverge.

Attributes where FullStory and TradeGecko differ
Attribute	FullStory	TradeGecko
Starting price	Free	On request
Pricing model	quote	subscription
Free tier	Yes	No
Platforms	Web, Mobile	Web, Mobile app, Cloud-based
Category	E-commerce	Inventory Management
Founded	2014	2012

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FullStory

Session replay
Heatmaps
Conversion funnels
User journey mapping
Error tracking
Frustration signals
Search functionality
Custom events

Only in TradeGecko

Inventory management
Order management
Purchase order automation
Supplier management
Multi-location support
Analytics dashboard
API integration
Shopify

What people use each for

The jobs each tool is most often brought in to do.

FullStory

User experience analysisnot TradeGecko
Bug reproductionnot TradeGecko
Conversion optimizationnot TradeGecko
Customer supportnot TradeGecko
Product developmentnot TradeGecko

TradeGecko

Wholesale managementnot FullStory
Distribution operationsnot FullStory
Multichannel sellingnot FullStory
B2B commercenot FullStory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FullStory

Free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
Personal email addresses cannot be used for signup; business email domain required
Paid plan pricing not publicly listed, requires sales contact for quotes
Free plan has no email support, only community-based assistance
Mobile app analytics requires a separate add-on purchase

TradeGecko

The vendor's own pricing page as captured by the Internet Archive on 2019 listed a Lite plan at $79 per month billed annually (or $99 billed monthly) including 2 users, 1 sales channel integration, and 300 sales orders per month, with additional users at $50 per user per month, additional sales channels at $50 per channel per month, and additional orders at $10 per package of 100; a lower tier included 150 sales orders per month with overage at $20 per package of 100 orders; TradeGecko was later acquired and its cloud service was shut down in 2020 with customers migrated to Intuit's QuickBooks Commerce

Pricing, plan by plan

FullStory

Free

FreeFree
- 1,000 sessions/month
- 14-day data retention
- Basic analytics
Business$undefined/month
- Custom sessions
- 3-month retention
- Advanced analytics
Enterprise$undefined/month
- Unlimited sessions
- Custom retention
- Advanced privacy controls

TradeGecko

On request

Essentials$99/month
- Basic inventory
- 5 users
- Standard support
Professional$249/month
- Advanced features
- 15 users
- Priority support
Enterprise$499/month
- Full features
- 25 users
- Dedicated support

Which should you pick?

Choose FullStory if

You need session replay.
You want to start without paying.
You work on Web, Mobile.
You also want heatmaps.

FullStory review

Choose TradeGecko if

You need inventory management.
You work on Web, Mobile app, Cloud-based.
You also want order management.

TradeGecko review

Questions people ask

Is FullStory or TradeGecko better?: Neither clearly leads. FullStory starts at Free and TradeGecko at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FullStory or TradeGecko?: FullStory has a free tier; the other does not. Paid plans start at Free for FullStory and On request for TradeGecko.
Does FullStory or TradeGecko run on more platforms?: FullStory runs on Web, Mobile. TradeGecko runs on Web, Mobile app, Cloud-based.
Can I use FullStory for free?: Yes. FullStory has a free tier, so you can try it without paying. TradeGecko starts at On request.
What is FullStory best used for?: FullStory is most often used for user experience analysis, bug reproduction, conversion optimization, customer support. Of those, user experience analysis and bug reproduction are not what TradeGecko is typically brought in for.
What can FullStory do that TradeGecko cannot?: FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping. TradeGecko covers Inventory management, Order management, Purchase order automation, Supplier management.

Answered from the vendors’ own pages

FullStory: What does FullStory's free tier include?

30,000 sessions per month, 10 user seats, 5,000 server-side events per month, 1 year of session replay retention, and 1 year of product analytics retention. Session capture pauses when you exceed the monthly limit, though existing sessions remain accessible.

Source

FullStory: What features are excluded from the free plan?

Dashboards, configurable form privacy, Go-Live functionality, Streams, client-side rate hooks, mobile app analytics, and StoryAI are not available on the free tier. Email support is also unavailable; only community-based help is provided.

Source

FullStory: Can I use a personal email to sign up for FullStory's free plan?

No. FullStory requires a business email domain for signup; personal email services like Gmail cannot be used for free plan registration.

Source

FullStory: How does FullStory integrate with Slack?

FullStory's Slack integration allows individual users to send noteworthy sessions to Slack channels. Advanced and Enterprise plans can configure Alerts to receive notifications in Slack when user metrics exceed defined thresholds.

Source

FullStory: What analytics platforms does FullStory integrate with?

FullStory integrates with Segment, Mixpanel, Adobe Analytics, Google Analytics, Salesforce, HubSpot, and others. These integrations allow you to attach FullStory session URLs to events in your analytics platform for cross-platform correlation.

Source

FullStory vs TradeGecko

FullStory

TradeGecko

The short version

Where they differ

What each one covers

Only in FullStory

Only in TradeGecko

What people use each for

FullStory

TradeGecko

Where each one falls short

FullStory

TradeGecko

Pricing, plan by plan

FullStory

TradeGecko

Which should you pick?

Choose FullStory if

Choose TradeGecko if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on FullStory

More on TradeGecko

Keep looking

Other head to heads