Marketing · head to head
Convert vs KoboToolbox

KoboToolbox
Surveys
Offline-first data collection for humanitarian, development and research field work
- From
- Free
- Free plan
- Yes
The short version
- Each has a real cost: Convert pricing is driven by monthly tested users, starting at $399 per month for 100,000 monthly tested users on Growth and $599 on Pro; KoboToolbox the free Community plan caps at 5,000 submissions a month and 1 GB of file storage, and any form collecting photographs exhausts storage long before it exhausts the submission count.
- They diverge on capability: Convert covers A/B testing, KoboToolbox covers Offline data collection.
- Prices and features above were last checked on 2 September 2026.
Where they differ
Only the attributes on which Convert and KoboToolbox actually diverge.
| Attribute | Convert | KoboToolbox |
|---|---|---|
| Pricing model | subscription | Per month by submission count |
| Platforms | Web | Web, Android, Self-hosted |
| Category | Marketing | Surveys |
| Founded | 2012 | Unknown |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Convert
- A/B testing
- Multivariate testing
- Analytics
- API access
- Google Analytics
- SSL encryption
- Cloud deployment
- Web support
Only in KoboToolbox
- Offline data collection
- XLSForm and browser form builder
- Skip logic and validation
- Multilingual forms
- GPS and media capture
- Case management
- Exports and analysis
- Self-hosting
What people use each for
The jobs each tool is most often brought in to do.
Convert
- A/B and multivariate testing for conversion optimizationnot KoboToolbox
- Full-stack experimentation on web and mobilenot KoboToolbox
- Sequential testing and statistical confidence trackingnot KoboToolbox
KoboToolbox
- A rapid needs assessment after a disaster where enumerators work for days without mobile coveragenot Convert
- A ministry of health running a national survey that must be self-hosted in country for data protection reasonsnot Convert
- An NGO running the same longitudinal household survey in four languages across three countriesnot Convert
- A research group that needs a free instrument for a modest sample and an SPSS export at the endnot Convert
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Convert
- Pricing is driven by monthly tested users, starting at $399 per month for 100,000 monthly tested users on Growth and $599 on Pro
- Single Sign-On requires the Pro plan at $599 per month
- Multivariate testing, multi-page testing, full stack and feature flags, sequential testing and raw test data export are all withheld from the Growth plan
- Phone support, change history and guided onboarding require Pro
- The advertised $299 and $420 per month rates require paying the full year up front at $3,588 or $5,040
- The Enterprise plan is price on request, is only available as an annual plan, and its data segregation feature carries additional costs
- Listed prices exclude VAT, GST and other taxes, which are added at checkout
- Above 5 million monthly tested users there is no published rate
KoboToolbox
- The free Community plan caps at 5,000 submissions a month and 1 GB of file storage, and any form collecting photographs exhausts storage long before it exhausts the submission count.
- The Starter paid plan allows only 1,000 submissions a month for $21, which is fewer than the free nonprofit tier, so a small commercial user pays more for less than a charity gets free.
- Eligibility for the free plan depends on Kobo's assessment of your organisation and purpose, which introduces an approval step that a consultancy working on behalf of an NGO may not clear.
- Self-hosting is genuinely possible but the stack is substantial to deploy and maintain, so a ministry choosing it for data residency reasons takes on real infrastructure staffing cost.
- Analysis and reporting inside the platform are basic compared with dedicated tools, so most serious use exports to Excel, Power BI or statistical software, and that export step is where data governance often gets loose.
Pricing, plan by plan
Convert
Free- Growth$399/month
- Pro$599/month
- Enterprise$undefined/mo
KoboToolbox
Free- CommunityFree
- Free for qualifying nonprofit and public good organisations
- 5,000 submissions per month
- 1 GB file storage
- Starter$21/month
- 1,000 submissions per month
- 0.5 GB file storage
- For private and for-profit use
- Professional$129/month
- 25,000 submissions per month or 300,000 per year
- Unlimited file storage
- Priority support
- Teams$undefined/month
- 50,000 submissions per month or 600,000 per year
- Shared team administration
- Pricing published by plan tier
Which should you pick?
Choose Convert if
- You need a/b testing.
- You want to start without paying.
- You also want multivariate testing.
Choose KoboToolbox if
- You need offline data collection.
- You want to start without paying.
- You work on Web, Android, Self-hosted.
- You also want xlsform and browser form builder.
Questions people ask
- Is Convert or KoboToolbox better?
- Neither clearly leads. Convert starts at Free and KoboToolbox at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Convert or KoboToolbox?
- Convert starts at Free and KoboToolbox at Free.
- Does Convert or KoboToolbox run on more platforms?
- Convert runs on Web. KoboToolbox runs on Web, Android, Self-hosted.
- Can I use Convert for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Convert best used for?
- Convert is most often used for a/b and multivariate testing for conversion optimization, full-stack experimentation on web and mobile, sequential testing and statistical confidence tracking. Of those, a/b and multivariate testing for conversion optimization and full-stack experimentation on web and mobile are not what KoboToolbox is typically brought in for.
- What can Convert do that KoboToolbox cannot?
- Convert covers A/B testing, Multivariate testing, Analytics, API access. KoboToolbox covers Offline data collection, XLSForm and browser form builder, Skip logic and validation, Multilingual forms.
Answered from the vendors’ own pages
Convert: What is the starting price for Convert?
The Growth plan starts at $399/month (or $299/month billed annually for 25% savings) with 100K monthly tested users, 5 projects, and 5 active experiences per project.
SourceKoboToolbox: Is KoboToolbox free?
Free for qualifying nonprofit and public good organisations under the Community plan, currently 5,000 submissions a month and 1 GB of storage. Commercial use requires a paid plan from $21 a month.
Convert: What is the difference between Growth and Pro plans?
Both cap at 100K tested users/month, but Pro ($599/month or $420/month annual) adds 30 active projects (vs 5), unlimited experiences per project (vs 5), unlimited domains (vs 10), multivariate testing, full-stack testing, sequential testing, and phone support.
SourceKoboToolbox: Who funds it?
Kobo Inc is a US nonprofit funded roughly 38 per cent by grants and contributions and 62 per cent by service contracts, subscriptions and training, based on its 2024 figures.
Convert: How much does the Enterprise plan cost?
Enterprise pricing is available 'on request.' It supports 1M+ monthly tested users (12M+ annually), unlimited projects, experiences, and domains, plus dedicated account manager and custom terms.
SourceKoboToolbox: Can I host it myself?
Yes. The server stack is open source and is regularly deployed in country for data residency reasons.
Convert: What is the cost to exceed my monthly tested user limit?
Growth overages cost $399 per 100K additional users. Pro/Enterprise overages cost $699 per 250K additional users. Customers can also upgrade mid-cycle at any time.
SourceKoboToolbox: Are forms portable?
Yes. It uses XLSForm and ODK standards, so instruments move between Kobo and other ODK-compatible servers.
Related pages
More on KoboToolbox
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