Surveys · pricing
KoboToolbox pricing
KoboToolbox publishes 5 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 1 September 2026, KoboToolbox pricing is free, then $21/month across 5 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- Free, then $21/month
- Model
- Per month by submission count
- Tiers
- 5
- Free tier
- Yes
KoboToolbox plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Community | Free | 4 | Entry tier |
| Starter | $21/month | 3 | +$21/month, 3 more features |
| Professional | $129/month | 3 | +$108/month, 3 more features |
| Teams | On request | 3 | Priced on request |
| Enterprise | On request | 4 | Priced on request |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Community
FreeThe entry tier. It covers free for qualifying nonprofit and public good organisations, 5,000 submissions per month, 1 gb file storage, storage add-ons available up to 20 gb.
Starter
$21/monthOver Community, this tier adds:
- 1,000 submissions per month
- 0.5 GB file storage
- For private and for-profit use
Professional
$129/monthOver Starter, this tier adds:
- 25,000 submissions per month or 300,000 per year
- Unlimited file storage
- Priority support
Teams
On requestOver Professional, this tier adds:
- 50,000 submissions per month or 600,000 per year
- Shared team administration
- Pricing published by plan tier
Enterprise
On requestOver Teams, this tier adds:
- Custom submission volumes
- Dedicated hosting options
- Training, custom dashboards and project support
- Quoted individually
Where KoboToolbox stops being free
Community, Free
- Free for qualifying nonprofit and public good organisations
- 5,000 submissions per month
- 1 GB file storage
- Storage add-ons available up to 20 GB
Starter, $21/month
The first thing you pay for:
- 1,000 submissions per month
- 0.5 GB file storage
- For private and for-profit use
What the product covers
The full KoboToolbox feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Offline data collection
- XLSForm and browser form builder
- Skip logic and validation
- Multilingual forms
- GPS and media capture
- Case management
- Exports and analysis
- Self-hosting
People bring KoboToolbox in for a rapid needs assessment after a disaster where enumerators work for days without mobile coverage, a ministry of health running a national survey that must be self-hosted in country for data protection reasons, an ngo running the same longitudinal household survey in four languages across three countries, a research group that needs a free instrument for a modest sample and an spss export at the end. If that is not the job you are buying for, the alternatives to KoboToolbox are worth a look before you commit to a tier.
How that compares in Surveys
Too few surveys tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| KoboToolbox (this page) | Free, then $21/month | Per month by submission count | - | |
| QuestionPro | Free | Per user per month | - | vs KoboToolbox |
| Medallia | On request | quote | - | vs KoboToolbox |
| Device Magic | On request | quote | - | vs KoboToolbox |
| SurveyCTO | Free, then $225/month | Per month by submission volume | - | vs KoboToolbox |
| Qualtrics CoreXM | On request | quote | - | vs KoboToolbox |
| Sogolytics | Free | Per user per month | - | vs KoboToolbox |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the KoboToolbox badges page.
Before you pay for KoboToolbox
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 5 tiers between Free and On request, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
KoboToolbox runs on web, android, self-hosted, and is published by Kobo Inc of Cambridge, Massachusetts, United States. The full record is on the KoboToolbox review, and the rest of the category is under best surveys tools.
KoboToolbox pricing questions
- How much does KoboToolbox cost?
- KoboToolbox publishes 5 tiers, from Free for Community up to On request for Enterprise. The entry tier costs nothing.
- Does KoboToolbox have a free plan?
- Yes. The Community tier costs nothing and covers free for qualifying nonprofit and public good organisations, 5,000 submissions per month, 1 gb file storage. Paying starts at $21/month for Starter.
- What is the difference between Community and Starter on KoboToolbox?
- Starter costs $21/month against Free, and adds 1,000 submissions per month, 0.5 gb file storage, for private and for-profit use.
- Is the Enterprise plan on KoboToolbox worth it?
- That depends entirely on whether you need what it adds, which on the published record is custom submission volumes, dedicated hosting options, training, custom dashboards and project support, quoted individually. It costs On request against $21/month for Starter. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Which surveys tools can I use without paying?
- 4 of the 8 surveys tools listed alongside KoboToolbox have a free tier: QuestionPro, SurveyCTO, Sogolytics, SurveyLegend.
- What am I actually paying for with KoboToolbox?
- The record lists 8 features across 1 area: other. In practice it is brought in for a rapid needs assessment after a disaster where enumerators work for days without mobile coverage, a ministry of health running a national survey that must be self-hosted in country for data protection reasons, an ngo running the same longitudinal household survey in four languages across three countries.
- Does KoboToolbox charge per user?
- The record carries a price and a billing period for each of its 5 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these KoboToolbox prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare KoboToolbox against before paying?
- The closest surveys tools in this directory are QuestionPro, Medallia, Device Magic, SurveyCTO. Each has a side-by-side comparison with KoboToolbox covering price, platforms and features.