Is Conferbot or Gorgias better?

Neither clearly leads. Conferbot starts at Free and Gorgias at $10/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Conferbot or Gorgias?

Conferbot has a free tier; the other does not. Paid plans start at Free for Conferbot and $10/month for Gorgias.

Does Conferbot or Gorgias run on more platforms?

Conferbot runs on web, ios, android, api. Gorgias runs on Web, Ios, Android.

Can I use Conferbot for free?

Yes. Conferbot has a free tier, so you can try it without paying. Gorgias starts at $10/month.

What is Conferbot best used for?

Conferbot is most often used for automating website lead capture with conversational forms, handling customer support inquiries across messaging apps, deploying a single bot across whatsapp, messenger, and website widget, booking meetings via chatbot with calendar integration. Of those, automating website lead capture with conversational forms and handling customer support inquiries across messaging apps are not what Gorgias is typically brought in for.

What can Conferbot do that Gorgias cannot?

Conferbot covers Visual flow builder, Omnichannel deployment, Unified inbox, AI-powered responses. Gorgias covers Omnichannel inbox, Order management, Macros, Automation.

Live Chat & Chatbots · head to head

Conferbot vs Gorgias

Conferbot

Live Chat & Chatbots

No-code AI chatbot builder for websites and messaging channels

From: Free
Rated: -

Full review Website

Gorgias

Live Chat & Chatbots

E-commerce helpdesk built for Shopify

From: $10/month
Rated: -

Full review Website

The short version

Only Conferbot has a free tier, so it costs nothing to try first.
Each has a real cost: Conferbot the free plan is capped at 600 conversations per month and a single seat, which limits it to very small operations.; Gorgias helpdesk plans are metered by ticket volume, scaling from 50 to 5,000 tickets a month rather than a flat per-agent fee
They diverge on capability: Conferbot covers Visual flow builder, Gorgias covers Omnichannel inbox.

Where they differ

Only the attributes on which Conferbot and Gorgias actually diverge.

Attributes where Conferbot and Gorgias differ
Attribute	Conferbot	Gorgias
Starting price	Free	$10/month
Pricing model	freemium	usage-based
Free tier	Yes	No
Platforms	web, ios, android, api	Web, Ios, Android
Founded	2021	2015

Identical on both: user rating (Not yet rated), category (Live Chat & Chatbots).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Conferbot

Visual flow builder
Omnichannel deployment
Unified inbox
AI-powered responses
Templates library
Integrations
Analytics dashboard
Developer API and SDKs

Only in Gorgias

Omnichannel inbox
Order management
Macros
Automation
Revenue tracking
Self-service
Shopify
BigCommerce

What people use each for

The jobs each tool is most often brought in to do.

Conferbot

Automating website lead capture with conversational formsnot Gorgias
Handling customer support inquiries across messaging appsnot Gorgias
Deploying a single bot across WhatsApp, Messenger, and website widgetnot Gorgias
Booking meetings via chatbot with calendar integrationnot Gorgias
Deflecting support tickets with a knowledge base botnot Gorgias

Gorgias

E-commerce support teams wanting AI-resolved conversations billed only on successful resolutionsnot Conferbot

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Conferbot

The free plan is capped at 600 conversations per month and a single seat, which limits it to very small operations.
Advanced features like custom branding and A/B testing require the Pro tier or higher rather than being available at entry-level paid plans.
Extra conversations beyond plan limits are billed per-unit ($0.01 each on Starter/Pro), which can make costs unpredictable at scale.
The platform lacks the deep enterprise conversational-AI training and analytics depth of larger incumbents like Intercom or Drift.
Voice channel support is not part of the core channel list, which is limited to website and text-based messaging apps.

Gorgias

Helpdesk plans are metered by ticket volume, scaling from 50 to 5,000 tickets a month rather than a flat per-agent fee
The AI Agent is billed separately per resolved conversation on every plan rather than included in the flat seat or ticket price

Pricing, plan by plan

Conferbot

Free

FreeFree
- 600 conversations/month
- 1 seat
- Basic integrations
Starter$19/month
- 2,000 conversations/month
- Removes Conferbot branding
- All integrations
Pro$39/month
- 5,000 conversations/month
- 5 seats included
- Custom branding
Business$59/month
- 10,000 conversations/month
- 15 seats included
- White-label solution

Gorgias

$10/month

Starter$10/month
- 50 tickets/month
- 3 user seats
- Email & social
Basic$60/month
- 300 tickets/month
- Unlimited users
- Phone support
Pro$360/month
- 2000 tickets/month
- Advanced automation
- Revenue statistics
Advanced$900/month
- 5000 tickets/month
- Dedicated CSM
- Custom integrations

Which should you pick?

Choose Conferbot if

You need visual flow builder.
You want to start without paying.
You work on web, ios, android, api.
You also want omnichannel deployment.

Conferbot review

Choose Gorgias if

You need omnichannel inbox.
You work on Web, Ios, Android.
You also want order management.

Gorgias review

Questions people ask

Is Conferbot or Gorgias better?: Neither clearly leads. Conferbot starts at Free and Gorgias at $10/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Conferbot or Gorgias?: Conferbot has a free tier; the other does not. Paid plans start at Free for Conferbot and $10/month for Gorgias.
Does Conferbot or Gorgias run on more platforms?: Conferbot runs on web, ios, android, api. Gorgias runs on Web, Ios, Android.
Can I use Conferbot for free?: Yes. Conferbot has a free tier, so you can try it without paying. Gorgias starts at $10/month.
What is Conferbot best used for?: Conferbot is most often used for automating website lead capture with conversational forms, handling customer support inquiries across messaging apps, deploying a single bot across whatsapp, messenger, and website widget, booking meetings via chatbot with calendar integration. Of those, automating website lead capture with conversational forms and handling customer support inquiries across messaging apps are not what Gorgias is typically brought in for.
What can Conferbot do that Gorgias cannot?: Conferbot covers Visual flow builder, Omnichannel deployment, Unified inbox, AI-powered responses. Gorgias covers Omnichannel inbox, Order management, Macros, Automation.

Answered from the vendors’ own pages

Conferbot: What does Conferbot cost?

Four plans: Free at $0/month with 600 conversations, Starter at $19/month with 2,000, Pro at $39/month with 5,000, and Business at $59/month with 10,000. Annual billing takes 20% off any paid plan.

Source

Conferbot: Is there a free plan, and what does it include?

Yes. The free plan covers 600 conversations a month, one chatbot and the core features, with no card required to start. It is a standing plan rather than a trial.

Source

Conferbot: Can I change plan later?

Yes. Plans can be upgraded or downgraded at any time from the account dashboard, and Conferbot states there are no setup fees or hidden costs on any tier.

Source

Conferbot: Which channels can one bot be deployed to?

A single bot can run on a website widget and on WhatsApp, Facebook Messenger, Instagram, Telegram, Slack, Discord, Microsoft Teams and LINE, with conversations handled in one shared inbox.

Source

Conferbot: Does Conferbot offer an API?

Yes. Version 3.0.0 added a developer REST API with Node.js and Python SDKs, mobile SDKs for React Native, Flutter, iOS and Android, and enterprise SSO and SAML.

Source

Conferbot vs Gorgias

Conferbot

Gorgias

The short version

Where they differ

What each one covers

Only in Conferbot

Only in Gorgias

What people use each for

Conferbot

Gorgias

Where each one falls short

Conferbot

Gorgias

Pricing, plan by plan

Conferbot

Gorgias

Which should you pick?

Choose Conferbot if

Choose Gorgias if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Conferbot

More on Gorgias

Keep looking

Other head to heads