Live Chat · pricing
Gorgias pricing
Gorgias publishes 4 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 30 August 2026, Gorgias pricing is $10/month across 4 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- $10/month
- Model
- Usage-based
- Tiers
- 4
- Free tier
- Not on record
Gorgias plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Starter | $10/month | 3 | Entry tier |
| Basic | $60/month | 3 | +$50/month, 3 more features |
| Pro | $360/month | 3 | +$300/month, 3 more features |
| Advanced | $900/month | 3 | +$540/month, 3 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Starter
$10/monthThe entry tier. It covers 50 tickets/month, 3 user seats, email & social.
Basic
$60/monthOver Starter, this tier adds:
- 300 tickets/month
- Unlimited users
- Phone support
Pro
$360/monthOver Basic, this tier adds:
- 2000 tickets/month
- Advanced automation
- Revenue statistics
Advanced
$900/monthOver Pro, this tier adds:
- 5000 tickets/month
- Dedicated CSM
- Custom integrations
What the product covers
The full Gorgias feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Omnichannel inbox
- Order management
- Macros
- Automation
- Revenue tracking
- Self-service
Integrations
- Shopify
- BigCommerce
- Magento
- Klaviyo
- Yotpo
Security
- SOC2
- GDPR
- SSL
Platform
- Web support
- Ios support
- Android support
People bring Gorgias in for customer helpdesk automation, omnichannel customer support, ai-powered conversation resolution. If that is not the job you are buying for, the alternatives to Gorgias are worth a look before you commit to a tier.
How that compares in Live Chat
Across the 4 live chat tools in this directory that publish a starting price, the median entry point is $25.5/month. Gorgias starts at $10/month, which puts it below the middle of its category.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Gorgias (this page) | $10/month | usage-based | - | |
| ManyChat | Free, then $15/month | freemium | - | vs Gorgias |
| Landbot | Free, then €32/month | freemium | - | vs Gorgias |
| Conferbot | Free, then $19/month | freemium | - | vs Gorgias |
| Kore.ai | On request | subscription | - | vs Gorgias |
| Jivochat | Free | subscription | - | vs Gorgias |
| Conversica | On request | subscription | - | vs Gorgias |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Gorgias badges page.
Before you pay for Gorgias
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 4 tiers between $10/month and $900/month, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare Gorgias against the tools that do have one before committing.
Gorgias runs on web, ios, android, and is published by Gorgias Inc of San Francisco, CA. The full record is on the Gorgias review, and the rest of the category is under best live chat tools.
Gorgias pricing questions
- How much does Gorgias cost?
- Gorgias publishes 4 tiers, from $10/month for Starter up to $900/month for Advanced. The cheapest paid tier is $10/month.
- Does Gorgias have a free plan?
- Not on the record we hold: Gorgias is listed as usage-based. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What is the difference between Starter and Basic on Gorgias?
- Basic costs $60/month against $10/month, and adds 300 tickets/month, unlimited users, phone support.
- Is the Advanced plan on Gorgias worth it?
- That depends entirely on whether you need what it adds, which on the published record is 5000 tickets/month, dedicated csm, custom integrations. It costs $900/month against $10/month for Starter. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Is Gorgias expensive for a live chat tool?
- It starts below the middle of its category. Across the 4 live chat tools in this directory that publish a starting price, the median entry point is $25.5/month; Gorgias starts at $10/month.
- Which live chat tools can I use without paying?
- 5 of the 8 live chat tools listed alongside Gorgias have a free tier: ManyChat, Landbot, Conferbot, Jivochat, Botpress.
- What am I actually paying for with Gorgias?
- The record lists 17 features across 4 areas: other, integrations, security, platform. In practice it is brought in for customer helpdesk automation, omnichannel customer support, ai-powered conversation resolution.
- Does Gorgias charge per user?
- The record carries a price and a billing period for each of its 4 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Gorgias prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Gorgias against before paying?
- The closest live chat tools in this directory are ManyChat, Landbot, Conferbot, Kore.ai. Each has a side-by-side comparison with Gorgias covering price, platforms and features.