How much does Gorgias cost?

Gorgias publishes 4 tiers, from $10/month for Starter up to $900/month for Advanced. The cheapest paid tier is $10/month.

Does Gorgias have a free plan?

Not on the record we hold: Gorgias is listed as usage-based. Whether a free trial is offered is not something this record captures, so check the vendor's site.

What is the difference between Starter and Basic on Gorgias?

Basic costs $60/month against $10/month, and adds 300 tickets/month, unlimited users, phone support.

Is the Advanced plan on Gorgias worth it?

That depends entirely on whether you need what it adds, which on the published record is 5000 tickets/month, dedicated csm, custom integrations. It costs $900/month against $10/month for Starter. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.

What am I actually paying for with Gorgias?

The record lists 17 features across 4 areas: core, integrations, security, platform. In practice it is brought in for e-commerce support teams wanting ai-resolved conversations billed only on successful resolutions.

Does Gorgias charge per user?

The record carries a price and a billing period for each of its 4 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.

Are these Gorgias prices current?

They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.

What should I compare Gorgias against before paying?

Nothing else in this directory is filed close enough to Gorgias to make a useful price comparison.

Software · pricing

Gorgias pricing

Gorgias publishes 4 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.

Entry price: $10/month
Model: Usage-based
Tiers: 4
Free tier: Not on record

Gorgias plans, side by side

Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.

Gorgias pricing tiers
Plan	Price	Features listed	Step up from the tier below
Starter	$10/month	3	Entry tier
Basic	$60/month	3	+$50/month, 3 more features
Pro	$360/month	3	+$300/month, 3 more features
Advanced	$900/month	3	+$540/month, 3 more features

What each tier adds

The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.

Starter

$10/month

The entry tier. It covers 50 tickets/month, 3 user seats, email & social.

Basic

$60/month

Over Starter, this tier adds:

300 tickets/month
Unlimited users
Phone support

Pro

$360/month

Over Basic, this tier adds:

2000 tickets/month
Advanced automation
Revenue statistics

Advanced

$900/month

Over Pro, this tier adds:

5000 tickets/month
Dedicated CSM
Custom integrations

What the product covers

The full Gorgias feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.

Core

Omnichannel inbox
Order management
Macros
Automation
Revenue tracking
Self-service

Integrations

Shopify
BigCommerce
Magento
Klaviyo
Yotpo

Security

SOC2
GDPR
SSL

Platform

Web support
Ios support
Android support

People bring Gorgias in for e-commerce support teams wanting ai-resolved conversations billed only on successful resolutions. If that is not the job you are buying for, the alternatives to Gorgias are worth a look before you commit to a tier.

Before you pay for Gorgias

Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.

What it can tell you is the shape of the ladder: 4 tiers between $10/month and $900/month, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare Gorgias against the tools that do have one before committing.

Gorgias runs on web, ios, android, and is published by Gorgias Inc of San Francisco, CA. The full record is on the Gorgias review.

Gorgias pricing on the vendor's own site

Gorgias pricing questions

How much does Gorgias cost?: Gorgias publishes 4 tiers, from $10/month for Starter up to $900/month for Advanced. The cheapest paid tier is $10/month.
Does Gorgias have a free plan?: Not on the record we hold: Gorgias is listed as usage-based. Whether a free trial is offered is not something this record captures, so check the vendor's site.
What is the difference between Starter and Basic on Gorgias?: Basic costs $60/month against $10/month, and adds 300 tickets/month, unlimited users, phone support.
Is the Advanced plan on Gorgias worth it?: That depends entirely on whether you need what it adds, which on the published record is 5000 tickets/month, dedicated csm, custom integrations. It costs $900/month against $10/month for Starter. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
What am I actually paying for with Gorgias?: The record lists 17 features across 4 areas: core, integrations, security, platform. In practice it is brought in for e-commerce support teams wanting ai-resolved conversations billed only on successful resolutions.
Does Gorgias charge per user?: The record carries a price and a billing period for each of its 4 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
Are these Gorgias prices current?: They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
What should I compare Gorgias against before paying?: Nothing else in this directory is filed close enough to Gorgias to make a useful price comparison.

Gorgias head to head

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