Is Cliniko or Updox better?

Neither clearly leads. Cliniko starts at Free and Updox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Cliniko or Updox?

Cliniko has a free tier; the other does not. Paid plans start at Free for Cliniko and On request for Updox.

Does Cliniko or Updox run on more platforms?

Cliniko runs on Web, Mobile. Updox runs on Web.

Can I use Cliniko for free?

Yes. Cliniko has a free tier, so you can try it without paying. Updox starts at On request.

What is Cliniko best used for?

Cliniko is most often used for practice management for allied health clinics, appointment scheduling and online bookings, clinical notes and patient records, telehealth consultations. Of those, practice management for allied health clinics and appointment scheduling and online bookings are not what Updox is typically brought in for.

What can Cliniko do that Updox cannot?

Cliniko covers Appointment Scheduling, Online Booking, Client Management, Invoicing.

Healthcare · head to head

Cliniko vs Updox

Cliniko

Healthcare

Clinic management software for health practitioners

From: Free
Rated: -

Full review Website

Updox

Healthcare

Healthcare communications platform for eFax, telehealth and patient reminders

From: On request
Rated: -

Full review Website

The short version

Only Cliniko has a free tier, so it costs nothing to try first.
Each has a real cost: Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month; Updox no specific dollar amounts listed on pricing page
Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Cliniko and Updox actually diverge.

Attributes where Cliniko and Updox differ
Attribute	Cliniko	Updox
Starting price	Free	On request
Pricing model	subscription	quote
Free tier	Yes	No
Platforms	Web, Mobile	Web
Founded	2012	Unknown

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cliniko

Appointment Scheduling
Online Booking
Client Management
Invoicing
Patient Portal
Telehealth
Payment processors
Online forms

Only in Updox

Nothing recorded that Cliniko does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Cliniko

Practice management for allied health clinicsnot Updox
Appointment scheduling and online bookingsnot Updox
Clinical notes and patient recordsnot Updox
Telehealth consultationsnot Updox
Invoicing and payment tracking for a multi-practitioner clinicnot Updox

Updox

Healthcare communication and patient engagementnot Cliniko
Medical practice fax, telehealth, and SMS messagingnot Cliniko
Charge capture and medical billing workflowsnot Cliniko
Multi-location healthcare systemsnot Cliniko

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cliniko

Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
The top published band stops at 200 practitioners
SMS is charged separately at 10 cents a message
Telehealth requires entering card details before it unlocks, even during the trial
There is no free tier, only a 30 day trial

Updox

No specific dollar amounts listed on pricing page
Actual costs require contacting sales team or scheduling a demo
Standard and Enterprise tier limits shown but no pricing transparency

Pricing, plan by plan

Cliniko

Free

1 Practitioner$45/month
2-5 Practitioners$95/month
6-8 Practitioners$145/month
9-12 Practitioners$195/month

Updox

On request

No published plan breakdown. See the Updox review.

Which should you pick?

Choose Cliniko if

You need appointment scheduling.
You want to start without paying.
You work on Web, Mobile.
You also want online booking.

Cliniko review

Choose Updox if

Nothing in the data separates Updox from Cliniko on the points above - pick on price and on how each one feels to use.

Updox review

Questions people ask

Is Cliniko or Updox better?: Neither clearly leads. Cliniko starts at Free and Updox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cliniko or Updox?: Cliniko has a free tier; the other does not. Paid plans start at Free for Cliniko and On request for Updox.
Does Cliniko or Updox run on more platforms?: Cliniko runs on Web, Mobile. Updox runs on Web.
Can I use Cliniko for free?: Yes. Cliniko has a free tier, so you can try it without paying. Updox starts at On request.
What is Cliniko best used for?: Cliniko is most often used for practice management for allied health clinics, appointment scheduling and online bookings, clinical notes and patient records, telehealth consultations. Of those, practice management for allied health clinics and appointment scheduling and online bookings are not what Updox is typically brought in for.
What can Cliniko do that Updox cannot?: Cliniko covers Appointment Scheduling, Online Booking, Client Management, Invoicing.

Answered from the vendors’ own pages

Cliniko: How much does Cliniko cost for a practice?

Cliniko uses per-practitioner pricing: 1 practitioner $45/month, 2-5 practitioners $95/month, 6-8 practitioners $145/month, 9-12 practitioners $195/month, 13-25 practitioners $295/month, 26-200 practitioners $395/month.

Source

Updox: How much does Updox cost?

Updox pricing is not published on the pricing page. The vendor offers customizable packages and directs inquiries to schedule a demo or contact the sales team for personalized pricing based on practice size and tool requirements.

Source

Cliniko: Does Cliniko offer a free trial?

Cliniko is free to try for the first 30 days with no credit card required initially. A credit card is required to unlock features like Telehealth after the trial begins.

Source

Updox: What is Updox's pricing model?

Updox uses a usage-based pricing model with customizable packages. Costs are tailored based on the tools selected (fax pages, telehealth sessions, patient reminders, text messages, broadcast messages) and can scale with practice benchmark data.

Source

Cliniko: What is included in all Cliniko plans?

Every Cliniko subscription includes complete feature access, unlimited admin and reception users, unlimited locations, unlimited file storage, unlimited patients, 24/7 monitoring, automatic backups, regular updates, and 24/7 customer support.

Source

Updox: What limits are included in Updox's Standard tier?

Updox Standard tier includes up to 1,000 fax pages, 75 telehealth sessions, reminders for 500 appointments, 500 text messages, and 500 broadcast messages monthly, with higher limits available in Enterprise tier.

Source

Cliniko: Does Cliniko charge extra for SMS and what discounts apply?

SMS messaging costs 10 cents per message (pre-paid credits required). Annual billing includes one month free every year. Charities and educational institutions qualify for free access. Cliniko commits to no feature-specific fees beyond SMS and offers no annual commitment discounts.

Source

Cliniko vs Updox

Cliniko

Updox

The short version

Where they differ

What each one covers

Only in Cliniko

Only in Updox

What people use each for

Cliniko

Updox

Where each one falls short

Cliniko

Updox

Pricing, plan by plan

Cliniko

Updox

Which should you pick?

Choose Cliniko if

Choose Updox if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Cliniko

More on Updox

Keep looking

Other head to heads