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Healthcare · head to head

Philips IntelliSpace PACS vs Updox

Philips IntelliSpace PACS logo

Philips IntelliSpace PACS

Healthcare

Enterprise radiology PACS and diagnostic image viewing from Philips

From
On request
Rated
-
Full reviewWebsite
Updox logo

Updox

Healthcare

Healthcare communications platform for eFax, telehealth and patient reminders

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Philips IntelliSpace PACS philips has consolidated its imaging marketing under Philips Enterprise Imaging and several IntelliSpace PACS regional pages now redirect to a generic medical imaging page, so a buyer signing a long PACS term should demand a written product lifecycle and version support statement before committing.; Updox no specific dollar amounts listed on pricing page
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Philips IntelliSpace PACS and Updox actually diverge.

Attributes where Philips IntelliSpace PACS and Updox differ
AttributePhilips IntelliSpace PACSUpdox
PlatformsWeb, WindowsWeb

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Philips IntelliSpace PACS

  • Diagnostic reading client
  • Zero footprint web viewer
  • Enterprise archive
  • Advanced visualisation
  • IntelliSpace Radiology on AWS
  • Worklist and workflow
  • AI results integration

Only in Updox

Nothing recorded that Philips IntelliSpace PACS does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Philips IntelliSpace PACS

  • A hospital replacing an end of life PACS that already runs a large Philips CT and MR estate and wants modality and reading integration in one support contractnot Updox
  • A radiology group consolidating several departmental archives into one enterprise archive with a single radiologist worklistnot Updox
  • A health system that wants to move diagnostic reading off local workstations into a cloud hosted environment via the AWS listingnot Updox
  • Sites that need server side advanced visualisation so radiologists can do 3D and vessel work without dedicated 3D workstationsnot Updox

Updox

  • Healthcare communication and patient engagementnot Philips IntelliSpace PACS
  • Medical practice fax, telehealth, and SMS messagingnot Philips IntelliSpace PACS
  • Charge capture and medical billing workflowsnot Philips IntelliSpace PACS
  • Multi-location healthcare systemsnot Philips IntelliSpace PACS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Philips IntelliSpace PACS

  • Philips has consolidated its imaging marketing under Philips Enterprise Imaging and several IntelliSpace PACS regional pages now redirect to a generic medical imaging page, so a buyer signing a long PACS term should demand a written product lifecycle and version support statement before committing.
  • Advanced visualisation is licensed by concurrent user separately from the base PACS, so a department that sizes concurrency from average use finds radiologists blocked at the morning peak and buys more licences after go live.
  • The deepest integration is with Philips modalities, so sites running mixed GE and Siemens scanner fleets get less of the workflow benefit than the demonstration environment implies.
  • Third party AI findings arrive through a results interface rather than natively in the hanging protocol, so radiologists context switch to see algorithm output and adoption of purchased AI is lower than expected.
  • Data migration from a legacy PACS is a separate, large and often underquoted professional services line, and migrations of a decade of priors routinely run longer than the go live plan allows.

Updox

  • No specific dollar amounts listed on pricing page
  • Actual costs require contacting sales team or scheduling a demo
  • Standard and Enterprise tier limits shown but no pricing transparency

Pricing, plan by plan

Philips IntelliSpace PACS

On request
  • IntelliSpace PACS$undefined/year
    • Priced by annual study volume and concurrent diagnostic users
    • Advanced visualisation licensed separately by concurrent user
    • Storage and archive tiering priced by capacity

Updox

On request

No published plan breakdown. See the Updox review.

Which should you pick?

Choose Philips IntelliSpace PACS if

  • You need diagnostic reading client.
  • You work on Web, Windows.
  • You also want zero footprint web viewer.
Philips IntelliSpace PACS review

Choose Updox if

Nothing in the data separates Updox from Philips IntelliSpace PACS on the points above - pick on price and on how each one feels to use.

Updox review

Questions people ask

Is Philips IntelliSpace PACS or Updox better?
Neither clearly leads. Philips IntelliSpace PACS starts at On request and Updox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Philips IntelliSpace PACS or Updox?
Philips IntelliSpace PACS starts at On request and Updox at On request.
Does Philips IntelliSpace PACS or Updox run on more platforms?
Philips IntelliSpace PACS runs on Web, Windows. Updox runs on Web.
What is Philips IntelliSpace PACS best used for?
Philips IntelliSpace PACS is most often used for a hospital replacing an end of life pacs that already runs a large philips ct and mr estate and wants modality and reading integration in one support contract, a radiology group consolidating several departmental archives into one enterprise archive with a single radiologist worklist, a health system that wants to move diagnostic reading off local workstations into a cloud hosted environment via the aws listing, sites that need server side advanced visualisation so radiologists can do 3d and vessel work without dedicated 3d workstations. Of those, a hospital replacing an end of life pacs that already runs a large philips ct and mr estate and wants modality and reading integration in one support contract and a radiology group consolidating several departmental archives into one enterprise archive with a single radiologist worklist are not what Updox is typically brought in for.
What can Philips IntelliSpace PACS do that Updox cannot?
Philips IntelliSpace PACS covers Diagnostic reading client, Zero footprint web viewer, Enterprise archive, Advanced visualisation.

Answered from the vendors’ own pages

Philips IntelliSpace PACS: Is IntelliSpace PACS being discontinued?

It is still sold and supported, but Philips has moved its marketing to Philips Enterprise Imaging and some regional IntelliSpace product pages now redirect. Ask Philips for the written lifecycle statement before signing a multi year term.

Updox: How much does Updox cost?

Updox pricing is not published on the pricing page. The vendor offers customizable packages and directs inquiries to schedule a demo or contact the sales team for personalized pricing based on practice size and tool requirements.

Source
Philips IntelliSpace PACS: Can I run it in the cloud?

Yes. Philips lists IntelliSpace Radiology on AWS Marketplace, and Philips also offers a managed hosted deployment. Both are quoted rather than self service.

Updox: What is Updox's pricing model?

Updox uses a usage-based pricing model with customizable packages. Costs are tailored based on the tools selected (fax pages, telehealth sessions, patient reminders, text messages, broadcast messages) and can scale with practice benchmark data.

Source
Philips IntelliSpace PACS: Does Philips publish pricing?

No. Pricing is by study volume, concurrent diagnostic users and storage, and is usually negotiated alongside modality capital.

Updox: What limits are included in Updox's Standard tier?

Updox Standard tier includes up to 1,000 fax pages, 75 telehealth sessions, reminders for 500 appointments, 500 text messages, and 500 broadcast messages monthly, with higher limits available in Enterprise tier.

Source
Philips IntelliSpace PACS: Will it read images from non Philips scanners?

Yes, it is a standard DICOM archive and viewer. The gap is in advanced visualisation and modality workflow integration, which is deeper on Philips equipment.

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