UpdoxvsAAmwell
Amwell: Telehealth platform connecting patients with providers
Updox
Healthcare communications platform for eFax, telehealth and patient reminders
As of 29 August 2026, Updox's pricing is not published; the vendor quotes on request. Healthcare communication platform combining secure messaging, telehealth, eFax and patient engagement tools. Softwr lists it under Healthcare.
Overview
What Updox does
Healthcare communication platform combining secure messaging, telehealth, eFax and patient engagement tools.
What people use it for
- Healthcare communication and patient engagement
- Medical practice fax, telehealth, and SMS messaging
- Charge capture and medical billing workflows
- Multi-location healthcare systems
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Updox.
- No specific dollar amounts listed on pricing page
- Actual costs require contacting sales team or scheduling a demo
- Standard and Enterprise tier limits shown but no pricing transparency
Cross-shopped
What people choose instead of Updox
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- UpdoxvsEpic Systems
Epic Systems: Leading electronic health records system for healthcare organizations
- UpdoxvsAthenahealth
Athenahealth: Cloud-based medical practice management
- UpdoxvsCerner
Cerner: Health information technology solutions for healthcare organizations
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
How much does Updox cost?
Updox pricing is not published on the pricing page. The vendor offers customizable packages and directs inquiries to schedule a demo or contact the sales team for personalized pricing based on practice size and tool requirements.
SourceWhat is Updox's pricing model?
Updox uses a usage-based pricing model with customizable packages. Costs are tailored based on the tools selected (fax pages, telehealth sessions, patient reminders, text messages, broadcast messages) and can scale with practice benchmark data.
SourceWhat limits are included in Updox's Standard tier?
Updox Standard tier includes up to 1,000 fax pages, 75 telehealth sessions, reminders for 500 appointments, 500 text messages, and 500 broadcast messages monthly, with higher limits available in Enterprise tier.
SourceKeep looking
Where to go from Updox
- Updox alternativesEvery product people weigh against it
- Updox pricingPlans, floors and what the tiers exclude
- Updox badgesWhich rules it meets, and the figure behind each
- All Healthcare softwareThe full category
- Best Healthcare softwareThe shortlist, and how it was cut
Best Healthcare software for
Compare Updox with
- Epic Systems
- Athenahealth
- Amwell
- Cerner
- Doximity
- Tebra
- ChiroTouch
- RXNT
- Teladoc Health
- Philips IntelliSpace PACS
- Doctor on Demand
- eClinicalWorks Prime
- Epocrates
- Figure 1
- Fullscript
- GNU Health
- GoodRx
- athenaOne
Other Healthcare software
Leading electronic health records system for healthcare organizations
Pricing on request11 researched notesHealth information technology solutions for healthcare organizations
Pricing on request6 researched notesPractice management combining EHR, billing and patient engagement for independent practices
Pricing on request10 researched notesVirtual healthcare platform for telehealth and telemedicine
From $89/visit10 researched notesEnterprise radiology PACS and diagnostic image viewing from Philips
Pricing on request12 researched notesAI-powered cloud EHR for modern healthcare practices
From $180/mo9 researched notesSupplement dispensing for practitioners, free to use because it earns on the products
Free plan9 researched notesFree hospital and health information system from a small NGO, built on the Tryton framework
Open source12 researched notesUnified cloud platform combining EHR, practice management, and patient engagement
From $250/mo7 researched notes
Softwr does not host reviews and shows no star rating for Updox, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Updox
Updox alternatives
What people switch to, and what they give up
Updox pricing
Every tier, and where the cost actually lands
Compare Updox
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