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Healthcare · head to head

Nookal vs Updox

Nookal logo

Nookal

Healthcare

Australian allied health practice management priced per practitioner with usage charges on top

From
49/month
Rated
-
Updox logo

Updox

Healthcare

Healthcare communications platform for eFax, telehealth and patient reminders

From
On request
Rated
-

The short version

  • Each has a real cost: Nookal the features most multi-practitioner clinics need, including advanced reporting, custom forms and automated recalls, are held back to the Professional tier, so the AUD 49 entry price is not a realistic budget for anything beyond a solo practice.; Updox no specific dollar amounts listed on pricing page
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Nookal and Updox actually diverge.

Attributes where Nookal and Updox differ
AttributeNookalUpdox
Starting price49/monthOn request
Pricing modelPer user per monthquote
PlatformsWeb, iOS, AndroidWeb

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Nookal

  • Per practitioner pricing
  • Clinical notes
  • Online booking
  • Automated recalls
  • KPI dashboards
  • Claiming
  • Patient portal
  • AI and voice

Only in Updox

Nothing recorded that Nookal does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Nookal

  • A three to ten practitioner physiotherapy clinic in Australia that wants Medicare claiming and published pricing rather than a quote processnot Updox
  • A New Zealand practice that needs ACC claim submission integrated with its clinical notes and billingnot Updox
  • A chiropractic group opening a second location that wants shared patient records and one reporting view across sitesnot Updox
  • A UK or Irish allied health clinic that wants an Australian-style clinical workflow with GBP or EUR billingnot Updox

Updox

  • Healthcare communication and patient engagementnot Nookal
  • Medical practice fax, telehealth, and SMS messagingnot Nookal
  • Charge capture and medical billing workflowsnot Nookal
  • Multi-location healthcare systemsnot Nookal

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Nookal

  • The features most multi-practitioner clinics need, including advanced reporting, custom forms and automated recalls, are held back to the Professional tier, so the AUD 49 entry price is not a realistic budget for anything beyond a solo practice.
  • Add-ons stack quickly: AI and voice at about USD 25 per active licence, the patient portal from USD 10 per location and secure messaging from USD 1.50 per user can push a seat close to double its list price.
  • Pricing is not a simple currency conversion, with the USD Essentials tier at 65 and Professional at 89 against AUD 49 and 59, so overseas clinics pay a meaningful premium for the same software.
  • Messaging and claiming are metered per SMS and per claim, so a clinic that leans on reminders to control no-shows finds a variable line item that grows with appointment volume and is easy to underestimate at purchase.
  • Single sign-on is quoted rather than listed and sits with the Enterprise tier, which puts basic identity governance out of reach for mid-sized groups that would otherwise stay on Professional.

Updox

  • No specific dollar amounts listed on pricing page
  • Actual costs require contacting sales team or scheduling a demo
  • Standard and Enterprise tier limits shown but no pricing transparency

Pricing, plan by plan

Nookal

49/month
  • Essentials$49/month
    • Per practitioner per month
    • Appointments, patient records and invoicing
    • Online booking
  • Professional$59/month
    • Per practitioner per month
    • Advanced reporting and KPI dashboards
    • Custom forms
  • Enterprise$undefined/month
    • Quoted pricing
    • Multi-account management
    • Dedicated support

Updox

On request

No published plan breakdown. See the Updox review.

Which should you pick?

Choose Nookal if

  • You need per practitioner pricing.
  • You work on Web, iOS, Android.
  • You also want clinical notes.

Choose Updox if

Nothing in the data separates Updox from Nookal on the points above - pick on price and on how each one feels to use.

Questions people ask

Is Nookal or Updox better?
Neither clearly leads. Nookal starts at 49/month and Updox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Nookal or Updox?
Nookal starts at 49/month and Updox at On request.
Does Nookal or Updox run on more platforms?
Nookal runs on Web, iOS, Android. Updox runs on Web.
What is Nookal best used for?
Nookal is most often used for a three to ten practitioner physiotherapy clinic in australia that wants medicare claiming and published pricing rather than a quote process, a new zealand practice that needs acc claim submission integrated with its clinical notes and billing, a chiropractic group opening a second location that wants shared patient records and one reporting view across sites, a uk or irish allied health clinic that wants an australian-style clinical workflow with gbp or eur billing. Of those, a three to ten practitioner physiotherapy clinic in australia that wants medicare claiming and published pricing rather than a quote process and a new zealand practice that needs acc claim submission integrated with its clinical notes and billing are not what Updox is typically brought in for.
What can Nookal do that Updox cannot?
Nookal covers Per practitioner pricing, Clinical notes, Online booking, Automated recalls.

Answered from the vendors’ own pages

Nookal: How much does Nookal cost per practitioner?

Essentials is AUD 49 per practitioner per month and Professional is AUD 59, with published equivalents of GBP 29 and 39, EUR 65 and 89, and USD 65 and 89. Enterprise is quoted.

Updox: How much does Updox cost?

Updox pricing is not published on the pricing page. The vendor offers customizable packages and directs inquiries to schedule a demo or contact the sales team for personalized pricing based on practice size and tool requirements.

Source
Nookal: What is not included in the subscription?

SMS from about 7 cents per message, Medicare claims from about 10 cents, ACC claims at about 12 cents, the patient portal, secure messaging, AI and voice, and single sign-on are all charged separately.

Updox: What is Updox's pricing model?

Updox uses a usage-based pricing model with customizable packages. Costs are tailored based on the tools selected (fax pages, telehealth sessions, patient reminders, text messages, broadcast messages) and can scale with practice benchmark data.

Source
Nookal: Is there a contract?

No lock-in contract, and the free trial does not require a credit card.

Updox: What limits are included in Updox's Standard tier?

Updox Standard tier includes up to 1,000 fax pages, 75 telehealth sessions, reminders for 500 appointments, 500 text messages, and 500 broadcast messages monthly, with higher limits available in Enterprise tier.

Source
Nookal: Which countries does the claiming work in?

Medicare claiming is Australian and ACC claiming is New Zealand. Elsewhere the software works but you invoice and reconcile manually.

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