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Software · head to head

Classy vs Salesforce for Nonprofits

Classy logo

Classy

Software

Platform for modern nonprofit fundraising

From
$300/month
Rated
-
Full reviewWebsite
Salesforce for Nonprofits logo

Salesforce for Nonprofits

Software

Enterprise CRM for nonprofit organizations

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Salesforce for Nonprofits has a free tier, so it costs nothing to try first.
  • Each has a real cost: Classy email receipts come from platform rather than organization email, causing issues with spam filtering; Salesforce for Nonprofits the Power of Us free grant covers only 10 Salesforce Nonprofit Cloud or Sales/Service Cloud licences; every licence beyond that is paid
  • They diverge on capability: Classy covers Online fundraising platform, Salesforce for Nonprofits covers Donor management.

Where they differ

Only the attributes on which Classy and Salesforce for Nonprofits actually diverge.

Attributes where Classy and Salesforce for Nonprofits differ
AttributeClassySalesforce for Nonprofits
Starting price$300/monthFree
Pricing modelUnknownsubscription
Free tierNoYes
PlatformsWeb, MobileWeb, IOS, Android
Founded20061999

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Classy

  • Online fundraising platform
  • Peer-to-peer fundraising
  • Event management
  • Donation management
  • PayPal
  • Salesforce

Only in Salesforce for Nonprofits

  • Donor management
  • Campaign tracking
  • Volunteer management
  • Program tracking
  • Advanced reporting
  • Google Analytics
  • Tableau

Both cover

  • Stripe
  • Slack
  • Web support
  • IOS support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Classy

  • Business operationsnot Salesforce for Nonprofits
  • Productivitynot Salesforce for Nonprofits
  • Automationnot Salesforce for Nonprofits

Salesforce for Nonprofits

  • Nonprofit constituent CRM covering fundraising, programs, outcomes and volunteersnot Classy
  • Consolidating donor, grant and program data on the Salesforce platformnot Classy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Classy

  • Email receipts come from platform rather than organization email, causing issues with spam filtering
  • Limited customization options for donation page templates and design
  • No live phone support, only email tickets with slow response times
  • Salesforce integration reportedly has implementation issues and does not follow best practices
  • High pricing and onboarding complexity unsuitable for small organizations

Salesforce for Nonprofits

  • The Power of Us free grant covers only 10 Salesforce Nonprofit Cloud or Sales/Service Cloud licences; every licence beyond that is paid
  • Nonprofit Cloud Enterprise is $60 per user per month billed annually and Nonprofit Cloud Unlimited is $100 per user per month billed annually
  • The free licences require passing Salesforce eligibility criteria for the Power of Us program
  • Most Salesforce products are sold on annual contracts
  • Some products must scale together when you add or upgrade, which requires going through an Account Executive

Pricing, plan by plan

Classy

$300/month

No published plan breakdown. See the Classy review.

Salesforce for Nonprofits

Free
  • Nonprofit CloudFree
    • Donor management
    • Campaign tracking
    • Volunteer management
  • Professional$150/month
    • Advanced reporting
    • API integrations
    • Customization

Which should you pick?

Choose Classy if

  • You need online fundraising platform.
  • You work on Web, Mobile.
  • You also want peer-to-peer fundraising.
Classy review

Choose Salesforce for Nonprofits if

  • You need donor management.
  • You want to start without paying.
  • You work on Web, IOS, Android.
  • You also want campaign tracking.
Salesforce for Nonprofits review

Questions people ask

Is Classy or Salesforce for Nonprofits better?
Neither clearly leads. Classy starts at $300/month and Salesforce for Nonprofits at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Classy or Salesforce for Nonprofits?
Salesforce for Nonprofits has a free tier; the other does not. Paid plans start at $300/month for Classy and Free for Salesforce for Nonprofits.
Does Classy or Salesforce for Nonprofits run on more platforms?
Classy runs on Web, Mobile. Salesforce for Nonprofits runs on Web, IOS, Android.
Can I use Salesforce for Nonprofits for free?
Yes. Salesforce for Nonprofits has a free tier, so you can try it without paying. Classy starts at $300/month.
What is Classy best used for?
Classy is most often used for business operations, productivity, automation. Of those, business operations and productivity are not what Salesforce for Nonprofits is typically brought in for.
What can Classy do that Salesforce for Nonprofits cannot?
Classy covers Online fundraising platform, Peer-to-peer fundraising, Event management, Donation management. Salesforce for Nonprofits covers Donor management, Campaign tracking, Volunteer management, Program tracking. Both handle Stripe, Slack, Web support, IOS support.

Answered from the vendors’ own pages

Classy: What is the pricing structure for Classy/GoFundMe Pro?

GoFundMe Pro pricing is custom and enterprise-based, starting around $300+ per month plus per-transaction platform fees. Organizations typically sign annual subscriptions with tiered pricing based on feature set and fundraising volume, with multi-year contracts locking in commitments.

Source
Classy: Does Classy integrate with Salesforce?

Yes, GoFundMe Pro (Classy) offers deep Salesforce integration with real-time sync of donations, supporters, and campaigns to Salesforce. Data syncs to Gift Transactions, Gift Commitments, and Person Accounts for unified donor insights.

Source
Classy: How customizable are donation pages on Classy?

Classy offers limited design customization for donation pages, with most campaigns using similar templates. While organizations can build highly branded experiences, there are constraints compared to some competitors.

Source
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Related pages

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