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Government · head to head

Clariti vs Shufti Pro

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Full reviewWebsite
Shufti Pro logo

Shufti Pro

Cybersecurity

Identity verification and AML screening at the low cost end of the market

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Shufti Pro rates are not published despite the pay as you go framing, so the cost advantage over premium vendors has to be established through a quote rather than a price list.
  • They diverge on capability: Clariti covers Permitting workflows, Shufti Pro covers Document verification.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Clariti and Shufti Pro actually diverge.

Attributes where Clariti and Shufti Pro differ
AttributeClaritiShufti Pro
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Shufti Pro

  • Document verification
  • Facial biometrics
  • AML screening
  • KYB verification
  • Address verification
  • Age verification
  • Pay as you go option

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Shufti Pro
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Shufti Pro
  • A county needing configurable workflows across permits, licensing and code enforcementnot Shufti Pro
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Shufti Pro

Shufti Pro

  • A crypto exchange onboarding users in markets where premium vendors have poor document coveragenot Clariti
  • A gambling operator needing age assurance at high volume where per-check cost dominates the unit economicsnot Clariti
  • A gig economy platform verifying couriers whose documents are photographed on low end phonesnot Clariti
  • A startup that needs verification without signing an annual volume commitment before it knows its volumenot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Shufti Pro

  • Rates are not published despite the pay as you go framing, so the cost advantage over premium vendors has to be established through a quote rather than a price list.
  • Accuracy on difficult document types trails the premium vendors, and the saving per check is often consumed by the manual review headcount handling the additional referrals.
  • The enterprise assurance profile is thinner than that of larger competitors, so regulated bank procurement teams frequently rule it out at the vendor risk stage rather than on capability.
  • Support responsiveness scales with contract size, and pay as you go customers have limited recourse when a document type suddenly starts failing in one market.
  • Country coverage is broad but uneven in depth, meaning the same product can perform very differently across two markets you are launching in simultaneously.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Shufti Pro

On request
  • Pay as you go$undefined/month
    • Consumption billing with no annual commitment
    • Rate quoted by sales, not published
    • Resubmission sessions stated as not billable
  • Monthly commitment$undefined/month
    • Lower per-verification rate against a volume commitment
    • AML screening and KYB priced as add-ons
    • Free trial available before contracting

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Shufti Pro if

  • You need document verification.
  • You work on Web, iOS, Android.
  • You also want facial biometrics.
Shufti Pro review

Questions people ask

Is Clariti or Shufti Pro better?
Neither clearly leads. Clariti starts at On request and Shufti Pro at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Shufti Pro?
Clariti starts at On request and Shufti Pro at On request.
Does Clariti or Shufti Pro run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Shufti Pro is typically brought in for.
What can Clariti do that Shufti Pro cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Shufti Pro covers Document verification, Facial biometrics, AML screening, KYB verification.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Shufti Pro: Are failed attempts charged?

Shufti states that resubmission sessions are not charged and that billing follows successful verification attempts. Get that written into the contract, because it materially changes total cost.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Shufti Pro: Is there a published price?

No. Plan structures are published but rates are quoted. Third party estimates put effective cost well below premium vendors.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Shufti Pro: Can we start without a commitment?

Yes. A pay as you go option exists, which is unusual in this category and useful for early stage volume.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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