Softwr

Government · head to head

Clariti vs Fenergo

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Full reviewWebsite
Fenergo logo

Fenergo

Cybersecurity

Client lifecycle management and KYC onboarding for regulated financial institutions

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Fenergo implementations commonly run twelve to twenty-four months and depend on a systems integrator, so the services cost frequently exceeds the software subscription in year one.
  • They diverge on capability: Clariti covers Permitting workflows, Fenergo covers Regulatory rules library.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Clariti and Fenergo actually diverge.

Attributes where Clariti and Fenergo differ
AttributeClaritiFenergo
PlatformsWeb, iOS, AndroidWeb
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Fenergo

  • Regulatory rules library
  • Digital onboarding
  • Perpetual KYC
  • Entity data model
  • Screening orchestration
  • Case management

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Fenergo
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Fenergo
  • A county needing configurable workflows across permits, licensing and code enforcementnot Fenergo
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Fenergo

Fenergo

  • A bank operating in twenty jurisdictions that cannot keep local KYC requirements current across separate regional teamsnot Clariti
  • A custodian moving from calendar-based periodic review to event-driven perpetual KYC to cut analyst headcountnot Clariti
  • An asset manager onboarding funds and trusts where the ownership hierarchy defeats generic identity verification toolsnot Clariti
  • A payments institution facing a regulatory remediation order and needing a defensible audit trail of every client reviewnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Fenergo

  • Implementations commonly run twelve to twenty-four months and depend on a systems integrator, so the services cost frequently exceeds the software subscription in year one.
  • It orchestrates screening but does not supply the sanctions, PEP or adverse media data, so you still buy Dow Jones, LexisNexis or World-Check separately and those fees are per screened entity.
  • The entry price is set for institutions with large onboarding volumes, which puts it out of reach of smaller banks and fintechs that would otherwise benefit from the rules library.
  • Configuration is deep and specific, which makes upgrades between major versions a project rather than a patch, and some customers stay on old releases for years.
  • The rules library covers regulatory requirements, not your internal risk appetite, so the policy tuning that determines whether onboarding actually gets faster remains your work.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Fenergo

On request
  • Fenergo Client Lifecycle Management$undefined/year
    • Priced by institution size, jurisdictions in scope and modules licensed
    • Regulatory rules content subscription bundled into the annual fee
    • Implementation delivered by Fenergo or a systems integrator and quoted separately

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Fenergo if

  • You need regulatory rules library.
  • You also want digital onboarding.
Fenergo review

Questions people ask

Is Clariti or Fenergo better?
Neither clearly leads. Clariti starts at On request and Fenergo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Fenergo?
Clariti starts at On request and Fenergo at On request.
Does Clariti or Fenergo run on more platforms?
Clariti runs on Web, iOS, Android. Fenergo runs on Web.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Fenergo is typically brought in for.
What can Clariti do that Fenergo cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Fenergo covers Regulatory rules library, Digital onboarding, Perpetual KYC, Entity data model.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Fenergo: Does Fenergo do the sanctions screening itself?

No. It orchestrates calls to third-party data providers such as Dow Jones and World-Check, and those subscriptions are additional and usually charged per screened entity.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Fenergo: Is it SaaS or on-premises?

Both. The SaaS offering runs on Microsoft Azure with regional deployment options, which matters where data residency rules prohibit client data leaving the jurisdiction.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Fenergo: How long does a deployment take?

Plan for a year at minimum for a multi-jurisdiction rollout. Single-jurisdiction deployments with a narrow product set can be shorter but rarely under six months.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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