Softwr

Cybersecurity · head to head

Shufti Pro vs Trimble Unity Maintain

Shufti Pro logo

Shufti Pro

Cybersecurity

Identity verification and AML screening at the low cost end of the market

From
On request
Free plan
No
Full reviewWebsite
Trimble Unity Maintain logo

Trimble Unity Maintain

Government

GIS-centric public asset and work management, the product formerly sold as Cityworks

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Shufti Pro rates are not published despite the pay as you go framing, so the cost advantage over premium vendors has to be established through a quote rather than a price list.; Trimble Unity Maintain esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
  • They diverge on capability: Shufti Pro covers Document verification, Trimble Unity Maintain covers Built on ArcGIS.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Shufti Pro and Trimble Unity Maintain actually diverge.

Attributes where Shufti Pro and Trimble Unity Maintain differ
AttributeShufti ProTrimble Unity Maintain
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Windows
CategoryCybersecurityGovernment

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shufti Pro

  • Document verification
  • Facial biometrics
  • AML screening
  • KYB verification
  • Address verification
  • Age verification
  • Pay as you go option

Only in Trimble Unity Maintain

  • Built on ArcGIS
  • Service requests
  • Work order management
  • Permits and licensing
  • Mobile field access
  • Storeroom and inventory
  • Operational Insights
  • AgileAssets convergence

What people use each for

The jobs each tool is most often brought in to do.

Shufti Pro

  • A crypto exchange onboarding users in markets where premium vendors have poor document coveragenot Trimble Unity Maintain
  • A gambling operator needing age assurance at high volume where per-check cost dominates the unit economicsnot Trimble Unity Maintain
  • A gig economy platform verifying couriers whose documents are photographed on low end phonesnot Trimble Unity Maintain
  • A startup that needs verification without signing an annual volume commitment before it knows its volumenot Trimble Unity Maintain

Trimble Unity Maintain

  • A water utility wanting valve exercising and hydrant flushing recorded against the same GIS features the engineering team maintainsnot Shufti Pro
  • A city consolidating a citizen service request line, work orders and inspections into one location-based systemnot Shufti Pro
  • A state transportation department managing pavement and bridge assets with linear referencing rather than point assetsnot Shufti Pro
  • A public works department that has already licensed ArcGIS Enterprise and wants to avoid rekeying its asset inventorynot Shufti Pro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shufti Pro

  • Rates are not published despite the pay as you go framing, so the cost advantage over premium vendors has to be established through a quote rather than a price list.
  • Accuracy on difficult document types trails the premium vendors, and the saving per check is often consumed by the manual review headcount handling the additional referrals.
  • The enterprise assurance profile is thinner than that of larger competitors, so regulated bank procurement teams frequently rule it out at the vendor risk stage rather than on capability.
  • Support responsiveness scales with contract size, and pay as you go customers have limited recourse when a document type suddenly starts failing in one market.
  • Country coverage is broad but uneven in depth, meaning the same product can perform very differently across two markets you are launching in simultaneously.

Trimble Unity Maintain

  • Esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
  • The product is mid-rename from Cityworks to Trimble Unity Maintain with transition timelines Trimble has not committed to publicly, leaving contracts, documentation and integrator experience split between two names.
  • CVE-2025-0994, a deserialisation flaw in Cityworks, was exploited in the wild and listed by CISA in February 2025, which makes on-premise deployments a patching obligation rather than a set-and-forget install.
  • Because assets live in the GIS, changing the asset model is a GIS division change, so maintenance teams cannot restructure their own hierarchy without another department in the loop.
  • It is built for North American public sector practice, and the permitting, funding source and reporting models do not map cleanly onto other countries or onto private industrial estates.

Pricing, plan by plan

Shufti Pro

On request
  • Pay as you go$undefined/month
    • Consumption billing with no annual commitment
    • Rate quoted by sales, not published
    • Resubmission sessions stated as not billable
  • Monthly commitment$undefined/month
    • Lower per-verification rate against a volume commitment
    • AML screening and KYB priced as add-ons
    • Free trial available before contracting

Trimble Unity Maintain

On request
  • Trimble Unity Maintain$undefined/year
    • Annual subscription sized by population served, asset volume and user count
    • Esri ArcGIS Enterprise or ArcGIS Online licensing required separately
    • Hosted and on-premise deployment priced differently

Which should you pick?

Choose Shufti Pro if

  • You need document verification.
  • You work on Web, iOS, Android.
  • You also want facial biometrics.
Shufti Pro review

Choose Trimble Unity Maintain if

  • You need built on arcgis.
  • You work on Web, iOS, Android, Windows.
  • You also want service requests.
Trimble Unity Maintain review

Questions people ask

Is Shufti Pro or Trimble Unity Maintain better?
Neither clearly leads. Shufti Pro starts at On request and Trimble Unity Maintain at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shufti Pro or Trimble Unity Maintain?
Shufti Pro starts at On request and Trimble Unity Maintain at On request.
Does Shufti Pro or Trimble Unity Maintain run on more platforms?
Shufti Pro runs on Web, iOS, Android. Trimble Unity Maintain runs on Web, iOS, Android, Windows.
What is Shufti Pro best used for?
Shufti Pro is most often used for a crypto exchange onboarding users in markets where premium vendors have poor document coverage, a gambling operator needing age assurance at high volume where per-check cost dominates the unit economics, a gig economy platform verifying couriers whose documents are photographed on low end phones, a startup that needs verification without signing an annual volume commitment before it knows its volume. Of those, a crypto exchange onboarding users in markets where premium vendors have poor document coverage and a gambling operator needing age assurance at high volume where per-check cost dominates the unit economics are not what Trimble Unity Maintain is typically brought in for.
What can Shufti Pro do that Trimble Unity Maintain cannot?
Shufti Pro covers Document verification, Facial biometrics, AML screening, KYB verification. Trimble Unity Maintain covers Built on ArcGIS, Service requests, Work order management, Permits and licensing.

Answered from the vendors’ own pages

Shufti Pro: Are failed attempts charged?

Shufti states that resubmission sessions are not charged and that billing follows successful verification attempts. Get that written into the contract, because it materially changes total cost.

Trimble Unity Maintain: Is Cityworks discontinued?

Not discontinued, renamed. It is becoming Trimble Unity Maintain, converging with AgileAssets, and Trimble has not published a final transition date.

Shufti Pro: Is there a published price?

No. Plan structures are published but rates are quoted. Third party estimates put effective cost well below premium vendors.

Trimble Unity Maintain: Do I need Esri ArcGIS?

Yes. The product is built on ArcGIS and cannot be deployed without an Esri licence.

Shufti Pro: Can we start without a commitment?

Yes. A pay as you go option exists, which is unusual in this category and useful for early stage volume.

Trimble Unity Maintain: Was there a security incident?

Yes. CVE-2025-0994 in Cityworks was exploited in the wild and added to the CISA known exploited vulnerabilities catalogue in February 2025.

Trimble Unity Maintain: Can it handle roads and pavement as well as pipes?

Yes, through the AgileAssets lineage now inside the Unity Maintain family, which adds linear referencing for transportation assets.

Share

Related pages

More on Shufti Pro

More on Trimble Unity Maintain

Keep looking

Other head to heads