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Government · head to head

Clariti vs mySidewalk

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Rated
-
Full reviewWebsite
mySidewalk logo

mySidewalk

Government

Community data dashboards for local government and public health, prewired to federal datasets

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; mySidewalk it produces analysis and presentation rather than operational change, so the value has to be re argued at every renewal against services with more visible outputs.
  • They diverge on capability: Clariti covers Permitting workflows, mySidewalk covers Prewired federal datasets.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and mySidewalk actually diverge.

Attributes where Clariti and mySidewalk differ
AttributeClaritimySidewalk
PlatformsWeb, iOS, AndroidWeb

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in mySidewalk

  • Prewired federal datasets
  • Margin of error handling
  • Custom geographies
  • Published dashboards
  • Local data integration
  • Report generation

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot mySidewalk
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot mySidewalk
  • A county needing configurable workflows across permits, licensing and code enforcementnot mySidewalk
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot mySidewalk

mySidewalk

  • A public health department producing a community health needs assessment on deadlinenot Clariti
  • A city applying for federal funding that requires demographic and disparity evidence for a service areanot Clariti
  • An agency that lost its only analyst who understood American Community Survey margins of errornot Clariti
  • A council wanting published neighbourhood indicator dashboards residents can browsenot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

mySidewalk

  • It produces analysis and presentation rather than operational change, so the value has to be re argued at every renewal against services with more visible outputs.
  • Budget frequently comes from a grant, which means the subscription is exposed when the grant cycle ends rather than being protected as core infrastructure.
  • The prewired datasets are American, so the platform has effectively no value outside United States federal statistical sources.
  • Analytical depth is bounded by what the platform exposes, so an agency with a genuine analyst will hit the ceiling and move to a statistical environment.
  • Small area estimates remain small area estimates, and presenting them as polished dashboards can lend unwarranted confidence to figures whose error bars overlap.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

mySidewalk

On request
  • mySidewalk$undefined/year
    • Quoted annually by agency scope and dataset needs
    • Custom geography and local data integration work priced separately
    • No public price list, though agency contracts are public records

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose mySidewalk if

  • You need prewired federal datasets.
  • You also want margin of error handling.
mySidewalk review

Questions people ask

Is Clariti or mySidewalk better?
Neither clearly leads. Clariti starts at On request and mySidewalk at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or mySidewalk?
Clariti starts at On request and mySidewalk at On request.
Does Clariti or mySidewalk run on more platforms?
Clariti runs on Web, iOS, Android. mySidewalk runs on Web.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what mySidewalk is typically brought in for.
What can Clariti do that mySidewalk cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. mySidewalk covers Prewired federal datasets, Margin of error handling, Custom geographies, Published dashboards.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

mySidewalk: What problem does it actually solve?

Correct use of American Community Survey and federal health data for small geographies, which is difficult and is usually held by one person in an agency.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

mySidewalk: Is it useful outside the United States?

No. Its value is the maintained pipeline into US federal statistical datasets.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

mySidewalk: Who buys it?

Mostly public health departments and city planning or performance teams, often funded from a grant that requires the evidence it produces.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

mySidewalk: Can we see comparable contract values?

Yes. Agency contracts are public records and appear in council and health board agenda materials.

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