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Software · head to head

RingCentral vs Vonage

RingCentral logo

RingCentral

Software

Unified communications platform for enterprise

From
$24.99/month
Rated
-
Full reviewWebsite
Vonage logo

Vonage

Software

Communications API platform for messaging and voice

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: RingCentral the pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright; Vonage mMS pricing not published publicly, requires sales team quote
  • They diverge on capability: RingCentral covers VoIP calling, Vonage covers SMS messaging.

Where they differ

Only the attributes on which RingCentral and Vonage actually diverge.

Attributes where RingCentral and Vonage differ
AttributeRingCentralVonage
Starting price$24.99/monthOn request
Pricing modelsubscriptionusage-based
PlatformsWeb, Windows, Macos, Ios, AndroidAPI
Founded19992002

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RingCentral

  • VoIP calling
  • Video conferencing
  • Team messaging
  • SMS/MMS
  • File storage
  • Call recording
  • Analytics
  • Microsoft Teams

Only in Vonage

  • SMS messaging
  • Voice API
  • Video API
  • Number management
  • AWS
  • Azure
  • Mobile support
  • API support

Both cover

  • Salesforce
  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

RingCentral

  • Cloud phone system with business numbers, extensions and call routingnot Vonage
  • Combining voice, video meetings and team messaging in one subscriptionnot Vonage
  • Adding contact centre and analytics capability to a distributed workforcenot Vonage

Vonage

  • Customer engagementnot RingCentral
  • Lead generationnot RingCentral
  • Customer supportnot RingCentral
  • Sales automationnot RingCentral

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RingCentral

  • The pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright
  • The advertised saving of up to 33 percent requires paying annually rather than monthly
  • Cost centre management, multiple support admins, custom roles and adoption analytics are limited to the Advanced and Ultra packages
  • AI Receptionist starts at $39 a month, Conversational Intelligence at $60 a month, the Call Queues Booster is $35 a month and the Business SMS Booster is $25 a month, all charged on top of the plan
  • SMS is excluded from the free trial

Vonage

  • MMS pricing not published publicly, requires sales team quote
  • International SMS rates can exceed $1.00 per message in some markets
  • Smaller developer ecosystem compared to Twilio

Pricing, plan by plan

RingCentral

$24.99/month
  • Essentials$24.99/month
    • Calls, meetings, messaging
    • Video conferencing
    • File sharing
  • Standard$34.99/month
    • Everything in Essentials
    • Advanced features
    • Call recording

Vonage

On request
  • Pay-as-you-go$0.05/month
    • SMS and voice
    • No monthly commitment
  • Starter$100/month
    • Volume discounts
    • Premium support
  • Enterprise$undefined/month
    • Custom pricing
    • Dedicated team

Which should you pick?

Choose RingCentral if

  • You need voip calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video conferencing.
RingCentral review

Choose Vonage if

  • You need sms messaging.
  • You work on API.
  • You also want voice api.
Vonage review

Questions people ask

Is RingCentral or Vonage better?
Neither clearly leads. RingCentral starts at $24.99/month and Vonage at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RingCentral or Vonage?
RingCentral starts at $24.99/month and Vonage at On request.
Does RingCentral or Vonage run on more platforms?
RingCentral runs on Web, Windows, Macos, Ios, Android. Vonage runs on API.
What is RingCentral best used for?
RingCentral is most often used for cloud phone system with business numbers, extensions and call routing, combining voice, video meetings and team messaging in one subscription, adding contact centre and analytics capability to a distributed workforce. Of those, cloud phone system with business numbers, extensions and call routing and combining voice, video meetings and team messaging in one subscription are not what Vonage is typically brought in for.
What can RingCentral do that Vonage cannot?
RingCentral covers VoIP calling, Video conferencing, Team messaging, SMS/MMS. Vonage covers SMS messaging, Voice API, Video API, Number management. Both handle Salesforce, Slack, Web support.

Answered from the vendors’ own pages

Vonage: How much does Vonage SMS cost?

Vonage SMS API costs $0.00809 per outbound message and $0.00649 per inbound message in the US. There is no monthly minimum. Virtual phone numbers cost around $4.18 per month.

Source
Vonage: What is Vonage Voice API pricing?

Voice API charges $0.00798/minute for US domestic calls. You pay per minute for calls made and received via the API.

Source
Vonage: How does Vonage compare to Twilio for SMS?

Vonage charges $0.00809 per SMS versus Twilio at $0.0083. Vonage is marginally cheaper for SMS-heavy workloads, while Twilio offers better developer experience and broader channel support.

Source
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Related pages

More on RingCentral

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