Is Chatwork or Zapier better?

Neither clearly leads. Chatwork starts at On request and Zapier at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Chatwork or Zapier?

Zapier has a free tier; the other does not. Paid plans start at On request for Chatwork and Free for Zapier.

Does Chatwork or Zapier run on more platforms?

Chatwork runs on Web. Zapier runs on Web, Api.

Can I use Zapier for free?

Yes. Zapier has a free tier, so you can try it without paying. Chatwork starts at On request.

What can Chatwork do that Zapier cannot?

Zapier covers App integrations, Workflow automation, Trigger-based actions, Multi-step Zaps.

Communication & Collaboration · head to head

Chatwork vs Zapier

Chatwork

Communication & Collaboration

Group chat for global teams, built to replace email with real-time communication

From: On request
Rated: -

Full review Website

Zapier

All industries

Automate your work across 7,000+ app integrations

From: Free
Rated: -

Full review Website

The short version

Only Zapier has a free tier, so it costs nothing to try first.
Each has a real cost: Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page; Zapier the free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action

Where they differ

Only the attributes on which Chatwork and Zapier actually diverge.

Attributes where Chatwork and Zapier differ
Attribute	Chatwork	Zapier
Starting price	On request	Free
Pricing model	quote	usage-based
Free tier	No	Yes
Platforms	Web	Web, Api
Category	Communication & Collaboration	All industries
Founded	Unknown	2011

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatwork

Nothing recorded that Zapier does not also cover.

Only in Zapier

App integrations
Workflow automation
Trigger-based actions
Multi-step Zaps
Data formatting
Conditional logic
Error handling
Team collaboration

What people use each for

The jobs each tool is most often brought in to do.

Chatwork

No use cases recorded yet. See the Chatwork review.

Zapier

Lead managementnot Chatwork
Data synchronizationnot Chatwork
Email automationnot Chatwork
Social media postingnot Chatwork
Customer onboardingnot Chatwork

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

Zapier

The free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
Multi-step Zaps, filters, paths, webhooks and the formatter all require a paid plan
Premium app connectors are withheld from the free plan
Free Zaps poll for new data every 15 minutes against 2 minutes on Professional and 1 minute on Team
Paying monthly rather than annually costs 50 percent more, so the 2,000-task Professional plan is $73.50 a month instead of $49

Pricing, plan by plan

Chatwork

On request

No published plan breakdown. See the Chatwork review.

Zapier

Free

FreeFree
- 100 tasks/month
- 5 Zaps
- Two-step Zaps
Starter$19.99/month
- 750 tasks/month
- 20 Zaps
- Multi-step Zaps
Professional$49/month
- 2,000 tasks/month
- Unlimited Zaps
- Custom logic

Which should you pick?

Choose Chatwork if

Nothing in the data separates Chatwork from Zapier on the points above - pick on price and on how each one feels to use.

Chatwork review

Choose Zapier if

You need app integrations.
You want to start without paying.
You work on Web, Api.
You also want workflow automation.

Zapier review

Questions people ask

Is Chatwork or Zapier better?: Neither clearly leads. Chatwork starts at On request and Zapier at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or Zapier?: Zapier has a free tier; the other does not. Paid plans start at On request for Chatwork and Free for Zapier.
Does Chatwork or Zapier run on more platforms?: Chatwork runs on Web. Zapier runs on Web, Api.
Can I use Zapier for free?: Yes. Zapier has a free tier, so you can try it without paying. Chatwork starts at On request.
What can Chatwork do that Zapier cannot?: Zapier covers App integrations, Workflow automation, Trigger-based actions, Multi-step Zaps.

Chatwork vs Zapier

Chatwork

Zapier

The short version

Where they differ

What each one covers

Only in Chatwork

Only in Zapier

What people use each for

Chatwork

Zapier

Where each one falls short

Chatwork

Zapier

Pricing, plan by plan

Chatwork

Zapier

Which should you pick?

Choose Chatwork if

Choose Zapier if

Questions people ask

Related pages

More on Chatwork

More on Zapier

Keep looking

Other head to heads