Software · head to head
Webex by Cisco vs Zapier
The short version
- Each has a real cost: Webex by Cisco listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL); Zapier the free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
- They diverge on capability: Webex by Cisco covers Video and audio conferencing, Zapier covers App integrations.
Where they differ
Only the attributes on which Webex by Cisco and Zapier actually diverge.
| Attribute | Webex by Cisco | Zapier |
|---|---|---|
| Pricing model | subscription | usage-based |
| Platforms | Web, Windows, Macos, Linux, Ios, Android | Web, Api |
| Founded | 1984 | 2011 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Webex by Cisco
- Video and audio conferencing
- Screen sharing and annotation
- Virtual backgrounds
- Recording and playback
- Meeting transcription
- Chat and messaging
- Calendar integration
- Breakout sessions
Only in Zapier
- App integrations
- Workflow automation
- Trigger-based actions
- Multi-step Zaps
- Data formatting
- Conditional logic
- Error handling
- Team collaboration
Both cover
- Salesforce
- Slack
- SOC2
What people use each for
The jobs each tool is most often brought in to do.
Webex by Cisco
- Video conferencingnot Zapier
- Webinarsnot Zapier
- Virtual eventsnot Zapier
- Trainingnot Zapier
- Enterprise communicationnot Zapier
Zapier
- Lead managementnot Webex by Cisco
- Data synchronizationnot Webex by Cisco
- Email automationnot Webex by Cisco
- Social media postingnot Webex by Cisco
- Customer onboardingnot Webex by Cisco
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Webex by Cisco
- Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
Zapier
- The free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
- Multi-step Zaps, filters, paths, webhooks and the formatter all require a paid plan
- Premium app connectors are withheld from the free plan
- Free Zaps poll for new data every 15 minutes against 2 minutes on Professional and 1 minute on Team
- Paying monthly rather than annually costs 50 percent more, so the 2,000-task Professional plan is $73.50 a month instead of $49
Pricing, plan by plan
Webex by Cisco
Free- FreeFree
- Unlimited 1:1 meetings
- Group meetings (40 min limit, 100 participants)
- HD video
- Pro$13.5/month
- Unlimited meetings (500 participants)
- Cloud recording and storage
- Advanced scheduling
- Business$18/month
- Everything in Pro
- Custom branding
- Advanced security
- Enterprise$undefined/month
- Unlimited everything
- Dedicated account manager
- Custom deployment
Zapier
Free- FreeFree
- 100 tasks/month
- 5 Zaps
- Two-step Zaps
- Starter$19.99/month
- 750 tasks/month
- 20 Zaps
- Multi-step Zaps
- Professional$49/month
- 2,000 tasks/month
- Unlimited Zaps
- Custom logic
Which should you pick?
Choose Webex by Cisco if
- You need video and audio conferencing.
- You want to start without paying.
- You work on Web, Windows, Macos, Linux, Ios, Android.
- You also want screen sharing and annotation.
Choose Zapier if
- You need app integrations.
- You want to start without paying.
- You work on Web, Api.
- You also want workflow automation.
Questions people ask
- Is Webex by Cisco or Zapier better?
- Neither clearly leads. Webex by Cisco starts at Free and Zapier at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Webex by Cisco or Zapier?
- Webex by Cisco starts at Free and Zapier at Free.
- Does Webex by Cisco or Zapier run on more platforms?
- Webex by Cisco runs on Web, Windows, Macos, Linux, Ios, Android. Zapier runs on Web, Api.
- Can I use Webex by Cisco for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Webex by Cisco best used for?
- Webex by Cisco is most often used for video conferencing, webinars, virtual events, training. Of those, video conferencing and webinars are not what Zapier is typically brought in for.
- What can Webex by Cisco do that Zapier cannot?
- Webex by Cisco covers Video and audio conferencing, Screen sharing and annotation, Virtual backgrounds, Recording and playback. Zapier covers App integrations, Workflow automation, Trigger-based actions, Multi-step Zaps. Both handle Salesforce, Slack, SOC2.
Related pages
More on Webex by Cisco
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