Software · head to head
MuleSoft vs Zapier

MuleSoft
Software
Integration platform as a service (iPaaS) with robust API management
- From
- $1500/monthly
- Rated
- -
The short version
- Only Zapier has a free tier, so it costs nothing to try first.
- Each has a real cost: MuleSoft listed on UK G-Cloud at £6.39 per user per month for the Salesforce MuleSoft Anypoint Platform, via reseller Skyflo Digital Ltd; Zapier the free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
- They diverge on capability: MuleSoft covers API Gateway, Zapier covers App integrations.
Where they differ
Only the attributes on which MuleSoft and Zapier actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in MuleSoft
- API Gateway
- API Design
- Integration Platform
- SAP
- Oracle
- AWS
- ServiceNow
- Cloud support
Only in Zapier
- App integrations
- Workflow automation
- Trigger-based actions
- Multi-step Zaps
- Data formatting
- Conditional logic
- Error handling
- Team collaboration
Both cover
- Salesforce
What people use each for
The jobs each tool is most often brought in to do.
MuleSoft
- API Developmentnot Zapier
- API Gatewaynot Zapier
- API Testingnot Zapier
- API Documentationnot Zapier
- Microservicesnot Zapier
Zapier
- Lead managementnot MuleSoft
- Data synchronizationnot MuleSoft
- Email automationnot MuleSoft
- Social media postingnot MuleSoft
- Customer onboardingnot MuleSoft
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
MuleSoft
- Listed on UK G-Cloud at £6.39 per user per month for the Salesforce MuleSoft Anypoint Platform, via reseller Skyflo Digital Ltd
Zapier
- The free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
- Multi-step Zaps, filters, paths, webhooks and the formatter all require a paid plan
- Premium app connectors are withheld from the free plan
- Free Zaps poll for new data every 15 minutes against 2 minutes on Professional and 1 minute on Team
- Paying monthly rather than annually costs 50 percent more, so the 2,000-task Professional plan is $73.50 a month instead of $49
Pricing, plan by plan
MuleSoft
$1500/monthly- Starter$1500/monthly
- API gateway
- Design center
- Basic integration
- Professional$3500/monthly
- Advanced integration
- Analytics
- Team collaboration
- Enterprise$undefined/monthly
- Full Anypoint platform
- Custom SLA
- Advanced security
Zapier
Free- FreeFree
- 100 tasks/month
- 5 Zaps
- Two-step Zaps
- Starter$19.99/month
- 750 tasks/month
- 20 Zaps
- Multi-step Zaps
- Professional$49/month
- 2,000 tasks/month
- Unlimited Zaps
- Custom logic
Which should you pick?
Choose MuleSoft if
- You need api gateway.
- You work on Cloud, On-premises, Hybrid.
- You also want api design.
Choose Zapier if
- You need app integrations.
- You want to start without paying.
- You work on Web, Api.
- You also want workflow automation.
Questions people ask
- Is MuleSoft or Zapier better?
- Neither clearly leads. MuleSoft starts at $1500/monthly and Zapier at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, MuleSoft or Zapier?
- Zapier has a free tier; the other does not. Paid plans start at $1500/monthly for MuleSoft and Free for Zapier.
- Does MuleSoft or Zapier run on more platforms?
- MuleSoft runs on Cloud, On-premises, Hybrid. Zapier runs on Web, Api.
- Can I use Zapier for free?
- Yes. Zapier has a free tier, so you can try it without paying. MuleSoft starts at $1500/monthly.
- What is MuleSoft best used for?
- MuleSoft is most often used for api development, api gateway, api testing, api documentation. Of those, api development and api gateway are not what Zapier is typically brought in for.
- What can MuleSoft do that Zapier cannot?
- MuleSoft covers API Gateway, API Design, Integration Platform, SAP. Zapier covers App integrations, Workflow automation, Trigger-based actions, Multi-step Zaps. Both handle Salesforce.
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